Authenticate to the Blogs API using your GHL API credentials and the specified scope emails/builder.readonly. This ensures read access to blog content when automating from Freshcaller.
Authorize Freshcaller within the Zapier App Connector or via OAuth or API token so triggers from Freshcaller can drive Blog content and category data.
Endpoint list used in this integration includes: GET emails/builder; POST emails/builder; POST /emails/builder/data; DELETE /emails/builder/:locationId/:templateId; GET emails/schedule; GET /blogs/posts; POST /blogs/posts; PUT /blogs/posts/:postId; GET /blogs/posts/url-slug-exists; GET /blogs/categories; GET /blogs/authors.
Trigger: New ticket created in Freshcaller
Action: POST /blogs/posts to publish a new blog entry; map title and content from the ticket
POST /blogs/posts
title, content, categoryId, authorId, slug
Trigger: Ticket updated in Freshcaller
Action: PUT /blogs/posts/:postId to update post content or status
PUT /blogs/posts/:postId
postId, title, content, status
Trigger: New category or author added in Blogs API
Action: GET /blogs/categories and GET /blogs/authors to fetch data
GET /blogs/categories
categoryId, name, authorId, authorName
Automate content creation from support interactions without writing code
Keep content in sync with customer conversations and feedback
Build scalable marketing workflows using a no-code app connector
Key concepts and processes you will encounter when building this integration, including endpoints, authentication, and mapping fields.
A specific URL path in an API that performs a defined operation, such as GET /blogs/categories.
A credential that verifies identity and authorizes access to protected resources.
A method for apps to receive real-time data updates via HTTP callbacks.
A URL-friendly string used to identify a post in your blog.
Automatically generate blog post drafts whenever a new Freshcaller ticket is created, reducing manual writing.
Publish case studies and success stories based on real customer interactions captured in Freshcaller.
Compile weekly highlights from support tickets into a blog digest for readers.
Connect Freshcaller and Blogs API and grant the necessary permissions.
Choose triggers like New Ticket or Ticket Updated to drive actions.
Map blog fields title content slug and validate by a test run.
No coding is required thanks to the no-code Zapier App Connector. You can connect Freshcaller to Blogs API with a few clicks and map fields without writing code. The platform handles authentication and endpoint calls for you. You can customize triggers and actions to fit your workflow and iterate quickly.
To publish posts, you’ll typically need endpoints like POST /blogs/posts and GET /blogs/categories to assign a category. Map fields such as title and content from the trigger data, and test to ensure correct slug generation.
Yes. You can update an existing post using PUT /blogs/posts/:postId when a Freshcaller event occurs. Ensure you pass postId and the fields you want to update (title, content, status) and test thoroughly.
Slug collisions are handled by the Blogs API; you can check slug existence with GET /blogs/posts/url-slug-exists before creating. If a slug is taken, you can append a unique suffix or update the slug field.
Yes. Your data is transmitted over secure connections and you can scope permissions (emails/builder.readonly) to limit access. Use OAuth or API tokens as provided by the Apps Connector to ensure secure authentication.
Yes. The integration supports pulling lists of authors and categories via GET /blogs/authors and GET /blogs/categories. Use these data to populate select fields in your workflow and keep metadata aligned with your content.
If you need more endpoints later, you can extend the Zapier App Connector mapping or add custom endpoints supported by the Blogs API. Consult the API documentation for endpoint availability and update the integration accordingly.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
