How to connect incident-io to Blogs API via the GHL Connector

Integrate Blogs API with incident-io using the GHL bridge to automate blog content workflows

A clear, step-by-step guide to linking Blogs API with incident-io through the GHL integration

Overview: This guide explains authenticating, selecting endpoints, and setting up automated blog content flows between incident-io and GHL using the Blogs API.

Authorize the Blogs API connection

To begin, generate an API key for the Blogs API and grant incident-io the appropriate scope (emails/builder.readonly). Use this key to establish a secure, read-only connection during testing.

Authorize incident-io access to GHL

In this step, authorize incident-io to connect to your GHL account using a secure pairing method and map required permissions for blog management.

Key GHL API endpoints used with incident-io

– GET emails/builder; – POST emails/builder/data; – DELETE /emails/builder/:locationId/:templateId; – GET emails/schedule; – POST /blogs/posts; – PUT /blogs/posts/:postId; – GET /blogs/posts/url-slug-exists; – GET /blogs/categories; – GET /blogs/authors; – GET /blogs/posts; – GET /blogs/categories; – GET /blogs/authors; – POST /blogs/posts; – POST /blogs/posts/update; – GET /blogs/posts/url-slug-exists; – GET /blogs/posts/url-slug-exists; – GET /blogs/posts; – GET /blogs/categories; – GET /blogs/authors

Top 3 use cases for connecting Blogs API with incident-io via GHL

Publish blog updates from incident-io to GHL

Trigger: a new incident is created or a status changes in incident-io

Actions: create or update a blog post in GHL; update slug; notify the content team

Method path: POST /blogs/posts for new posts; PUT /blogs/posts/:postId for edits

Key fields: postId, slug, title, content, authorId

Top 3 use cases for connecting Blogs API with incident-io via GHL

Sync blog categories and authors

Trigger: category or author data changes in incident-io

Actions: update GET /blogs/categories and GET /blogs/authors in GHL, reflect changes

Method path: GET /blogs/categories; GET /blogs/authors

Key fields: categoryId, authorId, name

Top 3 use cases for connecting Blogs API with incident-io via GHL

Automate blog posting workflow for incident-io events

Trigger: incident-io emits a post creation event

Actions: create blog post in GHL and schedule publication

Method path: POST /blogs/posts

Key fields: title, content, publishDate, tags

No-code benefits when bridging Blogs API and incident-io

No-code setup: connect, map fields, and automate blog workflows without writing code

Real-time synchronization between incident-io data and GHL blog content

Reduced manual data entry and fewer publishing errors through automation

Key terms and glossary

Learn core terms, elements, and processes for connecting GHL with incident-io via the Blogs API

API

Application Programming Interface: a set of rules that lets two software systems communicate

Endpoint

A specific route in an API that performs a defined action (e.g., GET /blogs/authors)

Slug

A URL-friendly version of a post title used in web addresses

Post

A blog entry published on your site, managed via the API

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Creative ideas for leveraging Blogs API with incident-io via GHL

Automated blog summaries from incident-io alerts

Create a workflow that generates a short blog summary whenever an incident is created, then posts to GHL

Weekly digest posts

Aggregate weekly incident trends and publish a digest blog post in GHL via a scheduled job

Author auto-assign and attribution

Auto-assign authors from incident-io to corresponding blog posts in GHL

Three simple steps to connect Blogs API with incident-io using GHL

Create the integration in GHL

In GHL, create a new integration, selecting Blogs API as the API and incident-io as the target app

Authorize and map fields

Authorize incident-io access and map blog fields like title, content, slug, and publish date

Test and go live

Run tests, adjust mappings, and enable automation in production

Frequently asked questions

Do I need to code to connect Blogs API with incident-io?

Answer: You can connect without custom code using the Zapier App Connector. The Blogs API and incident-io integration provide pre-built triggers and actions. If you need deeper customization, you can extend with API calls, but for most users, no code is enough. This setup is designed for simplicity and speed, allowing non-developers to automate publishing and updates while preserving the option to dive deeper if unique workflows are required.

Answer: Yes. You can sync authors and categories automatically by configuring endpoints like GET /blogs/authors and GET /blogs/categories and mapping them to GHL data. You can also run periodic syncs or trigger-based updates when incident-io changes occur. This keeps your author and category metadata aligned across systems with minimal manual effort.

Answer: For publishing, use POST /blogs/posts to create posts and PUT /blogs/posts/:postId to update existing posts. You can verify slug availability with GET /blogs/posts/url-slug-exists before publishing. These endpoints support a typical publishing workflow from incident-io events to live blog content in GHL.

Answer: The integration supports API keys and OAuth, with scoped permissions. Start with readonly during testing, then elevate permissions as needed. All data is transmitted over TLS, and you can review access logs in your dashboards for transparency.

Answer: Supported mappings include title, content, slug, publishDate, authorId, categoryIds, and tags. You can customize field mappings in the Zapier App Connector or via direct API calls if required for your workflow.

Answer: Yes. Scheduling is possible via the blogs/schedule endpoints or integration tooling in GHL to publish at a future time, enabling automated content calendars driven by incident-io data.

Answer: Error logs appear in both the Blogs API and GHL dashboards. Enable verbose logging in the integration settings to diagnose issues, and review recent activity in the logs pane for rapid troubleshooting.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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