Authenticate with the Blogs API using a secure API key or OAuth token that grants the scope emails/builder.readonly to read templates and related data, enabling smooth data retrieval for content-driven workflows.
Authenticate the InvGate app connection using OAuth or API keys, ensuring tokens are stored securely and that InvGate can receive and respond to callbacks from the Blogs API.
GET emails/builder; emails/builder.write; POST emails/builder; POST /emails/builder/data; DELETE /emails/builder/:locationId/:templateId; emails/schedule.readonly; GET emails/schedule; blogs/post.write; POST /blogs/posts; blogs/post-update.write; PUT /blogs/posts/:postId; blogs/check-slug.readonly; GET /blogs/posts/url-slug-exists; blogs/category.readonly; GET /blogs/categories; blogs/author.readonly; GET /blogs/authors
Trigger: When a new blog post is published in Blogs API
Actions: Create or update a corresponding InvGate ticket, attach blog metadata, and notify the relevant team.
Method/path: POST to /blogs/posts
Key fields: postId, slug, title, author, category, publishedDate
Trigger: Blog post updated in Blogs API
Actions: Update the matching InvGate ticket with new content and status, log changes for audit.
Method/path: PUT to /blogs/posts/:postId
Key fields: postId, slug, updatedFields
Trigger: Blog category changes in Blogs API
Actions: Update InvGate ticket tags and category mapping to reflect new topics.
Method/path: GET to /blogs/categories
Key fields: categoryId, categoryName
Automate content-driven workflows without writing code, saving time and reducing manual data entry.
Speed up issue triage by turning new blog posts into actionable tickets and alerts.
Keep knowledge content and service desk data synchronized for consistent self-service.
This glossary covers API terms and core processes used to build reliable cross-system automation between Blogs API and InvGate Service Desk.
A specific URL and HTTP method pair that enables an application to perform a defined operation on a service.
An event in Blogs API that initiates a workflow or action in GHL and connected apps.
An operation executed by the integration to modify data in the target system.
A URL-friendly version of a blog post title used in links and routing.
Map blog post categories to ticket tags to improve routing and triage in InvGate.
Push content to InvGate as knowledge content for self-service and internal help.
Trigger alerts for teams when new posts are published in targeted topics.
Establish a secure connection between Blogs API and the InvGate app and confirm permissions.
Choose blog events as triggers and map actions to InvGate workflows.
Test end-to-end and deploy the integration to production.
No coding is required. The Blogs API integration with InvGate Service Desk is designed for no-code automation via GHL. Use the graphical workflow builder to connect triggers, actions, and endpoints. This makes it easy to automate the flow from a new blog post to ticket creation or updates. If you need advanced customization, you can extend the setup with REST calls in the same workflow, but most users achieve their goals with the built-in actions.
Key endpoints include creating posts, updating posts, and reading categories and authors. Specifically, use POST /blogs/posts to create, PUT /blogs/posts/:postId to update, GET /blogs/categories and GET /blogs/authors to populate dropdowns and mappings. The content can then be attached to InvGate tickets as comments, notes, or fields.
Authenticate the Blogs API with a secure API key or OAuth token that includes the required scopes. Then authorize APPNAME in GHL as a connected app, ensuring the Invitation and callback URLs are correctly configured. Tokens should be stored securely and rotated regularly.
Yes. The integration can sync categories and authors by pulling data from /blogs/categories and /blogs/authors and mapping them to InvGate fields. This enables consistent metadata across both systems and improves searchability within tickets and resources.
You can trigger alerts for new posts by category or tag. In the workflow builder, set triggers based on blog events and route them to InvGate notifications or ticket creation to keep teams informed in real time.
There is typically no hard limit on the number of posts that can be synced, but performance depends on your plan and rate limits. For high-volume blogs, consider batching updates and using incremental sync to stay within quotas.
Step-by-step setup instructions are available in the official docs for the Blogs API and the InvGate Service Desk connectors. Look for guides labeled Blogs API to InvGate Service Desk integration and follow the prerequisites, authentication, and workflow mapping sections.
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Complete Operations Catalog - 126 Actions & Triggers
