Authenticate using your Blogs API credentials and the scope emails/builder.readonly to access templates and builders.
Connect ServiceM8 with OAuth2 or API tokens, store credentials securely, and rotate keys on a schedule.
Endpoints include: GET emails/builder; GET emails/builder.write; POST emails/builder; POST /emails/builder/data; DELETE /emails/builder/:locationId/:templateId; emails/schedule.readonly; GET emails/schedule; blogs/post.write; POST /blogs/posts; blogs/post-update.write; PUT /blogs/posts/:postId; blogs/check-slug.readonly; GET /blogs/posts/url-slug-exists; blogs/category.readonly; GET /blogs/categories; blogs/author.readonly; GET /blogs/authors
Trigger: when a ServiceM8 ticket is created or updated, fetch a matching email template from Blogs API.
Actions: fill template with ticket data and send via emails/builder; optionally schedule delivery.
Example paths: GET emails/builder; POST /emails/builder/data
Key fields: templateId, locationId, ticketId, customerName
Trigger: new blog post published triggers a ServiceM8 update
Actions: publish blog post, then create/update a ServiceM8 record with post summary
Paths: POST /blogs/posts; GET /blogs/posts/url-slug-exists; PUT /blogs/posts/:postId
Key fields: postId, slug, authorId
Trigger: blog post marked as important triggers a ticket in ServiceM8
Actions: create a linked ticket, attach link to post, assign owner
Paths: GET /blogs/posts; GET /blogs/authors; GET /blogs/categories; GET /blogs/posts/url-slug-exists
Key fields: postId, status, priority
Benefit 1: automate routine communications without writing code.
Benefit 2: centralize content planning and ticketing in one workflow.
Benefit 3: real-time data sync between systems for faster decisions.
This glossary covers the essential API elements, endpoints, and processes used to connect Blogs API with ServiceM8.
A defined URL path exposed by the Blogs API for retrieving or mutating data.
A token that grants access to API resources and must be kept secure.
A URL-friendly string used to identify a blog post.
A configured cap on API requests per minute to prevent overuse.
Automatically create or update ServiceM8 tickets when a new blog post is published, using templated content from Blogs API.
Chain a blog post with email templates to send to subscribers when the author posts new content.
Queue content and tickets, then publish in bulk during off-peak hours.
Obtain API keys and tokens from both the Blogs API dashboard and the ServiceM8 developer console.
Set up the endpoint paths in your workflow builder, aligning with endpoints 1–17.
Run tests, review logs, and enable automated triggers and actions when conditions are met.
A: The integration uses endpoints such as GET emails/builder, POST /emails/builder/data, and POST /blogs/posts to fetch templates and publish content. It also leverages GET /blogs/posts/url-slug-exists and GET /blogs/categories to validate data. You can pick endpoints relevant to your workflow. A: Start with authentication, then test endpoint calls in a sandbox environment to verify data formats and response structures.
A: Yes. The workflow can be built entirely with no-code automation tools in the GHL platform. Use triggers from ServiceM8 events and actions that call the Blogs API endpoints to pull templates or publish posts. A: For more complex logic, you may add lightweight scripts or use built-in helpers.
A: Use API tokens, secure storage, and scope-limited access. Regularly rotate keys and use encrypted storage. A: Enable audit logs and monitor for unusual activity.
A: Yes. Templates in Blogs API can be customized per client or ticket. You can pass data to templates to personalize content. A: Use the /emails/builder/data endpoint to populate fields.
A: If an endpoint throttle occurs, implement retry logic with backoff and respect rate limits. A: Consider caching frequent calls and staggering requests.
A: Test in a staging environment with sample data. Validate responses and error handling. A: Use logs and message previews to confirm that triggers fire as expected.
A: The Blogs API docs are available in your developer portal. Look up the endpoint names listed here to understand request formats, required headers, and sample payloads.
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Complete Operations Catalog - 126 Actions & Triggers
