To authorize the connection from TicketSource to Blogs API, obtain your API credentials for Blogs API and grant access with the required scope emails/builder.readonly. Use OAuth 2.0 where available or API keys, and store tokens securely.
TicketSource should authenticate its requests to Blogs API using its own API keys or OAuth credentials. Ensure token rotation and secure storage, and validate permissions before each sync.
Endpoint list includes: GET emails/builder, POST emails/builder, POST /emails/builder/data, DELETE /emails/builder/:locationId/:templateId, GET emails/schedule, GET emails/schedule, POST blogs/posts, PUT /blogs/posts/:postId, GET /blogs/posts/url-slug-exists, GET /blogs/categories, GET /blogs/authors, GET /blogs/posts, POST /blogs/posts, PUT /blogs/posts/:postId, GET /blogs/categories, GET /blogs/authors, GET /blogs/posts/url-slug-exists. This page also references additional endpoints as needed to illustrate common workflows between Blogs API and TicketSource.
Trigger: A new blog post is published in Blogs API.
Actions: Create a matching ticket in TicketSource with post title, excerpt, and a link back to the post.
Method paths: GET /blogs/posts, POST /blogs/posts; then POST /emails/builder to notify subscribers.
Key fields: postId, title, excerpt, urlSlug, publishDate.
Trigger: BLOG post updated in Blogs API.
Actions: Update the corresponding TicketSource ticket’s content, slug, and status to reflect edits.
Method paths: PUT /blogs/posts/:postId; GET /blogs/posts
Fields: postId, title, content, slug, lastModified.
Trigger: New media or SEO metadata added to a Blog post.
Actions: Mirror image URLs, alt texts, and SEO keywords to the related TicketSource product or support pages.
Method paths: GET /blogs/posts, POST /blogs/posts; GET /blogs/posts/url-slug-exists; PUT /blogs/posts/:postId
Fields: imageUrl, altText, seoKeywords, metaDescription.
Automate publishing and ticket creation without writing code, saving time and reducing manual errors.
Centralized content and ticket data enable consistent branding and faster resolution of customer inquiries.
API-driven workflows scale with your content pipeline as your blog grows.
Key concepts and processes used to connect the Blogs API with TicketSource, including authentication, endpoints, triggers, actions, and data mapping.
An application programming interface that exposes endpoints to retrieve and manipulate data programmatically.
A callback mechanism that notifies a third party when a specified event occurs.
The process of verifying identity and granting access to resources.
A specific URL in an API used to perform an action or retrieve data.
Automatically create a TicketSource ticket whenever a new post is published in Blogs API, with a link to the post.
Sync post updates to associated product or support pages in TicketSource to keep readers aligned.
Push SEO metadata from Blogs API into tickets to improve discovery and support responses.
Register credentials for Blogs API and grant the emails/builder.readonly scope. Validate the connection from TicketSource.
Map Blogs API endpoints to TicketSource fields, ensuring postId, title, content, and slug align with ticket data.
Run test posts and updates, verify tickets sync correctly, and set up dashboards to monitor failures and latency.
The GHL API is a gateway that exposes endpoints to manage data and triggers actions, while Blogs API handles content like posts, categories, and authors. Connecting them lets you automate workflows between your blog content and TicketSource. Start by securing credentials and selecting the right scope (emails/builder.readonly) to allow read access for content integration. This ensures you can pull blog data into TicketSource without exposing write capabilities.
You don’t need heavy coding to set up a basic connection. Use standard API authentication (OAuth or API keys) and leverage available connectors or middleware to map fields between Blogs API and TicketSource. For advanced automations, light scripting or a low-code integration tool can help with data mapping and error handling.
Commonly used endpoints include GET /blogs/posts to pull posts, PUT /blogs/posts/:postId to update, and GET /blogs/authors or GET /blogs/categories to enrich content. For notifications, POST emails/builder endpoints can alert subscribers when new blog posts are published. Endpoint paths may vary based on your exact workflow, so map fields carefully.
Secure authentication means using OAuth where possible and rotating API keys regularly. Do not expose secrets in client-side code. Use server-side tokens, scoped permissions, and encrypted storage. Audit logs and error notifications help detect anomalies in the integration.
Yes. By wiring triggers from Blogs API (new posts, edits, or media additions) to TicketSource actions, you can automate publishing, updates, and metadata synchronization. This reduces manual steps and keeps content consistent across platforms.
Rate limits vary by API tier. Plan retries with exponential backoff, and implement idempotent requests where possible. Monitor quotas in your integration dashboard and adjust concurrency to avoid throttling.
Logs can be viewed in your integration platform or API provider dashboard. Look for request/response pairs, error codes, and timing data. Use error handling routines to retry or route failures to notifications for timely remediation.
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Complete Operations Catalog - 126 Actions & Triggers
