To use the Blogs API with your Zoho Desk workflow, obtain a secure API key or OAuth tokens for GHL. Store credentials safely and rotate them regularly to protect data.
Zoho Desk authentication typically uses OAuth 2.0 or API tokens. Ensure your app has the necessary scopes and user permissions to read and write blog data through the connector.
– GET /blogs/categories — fetch blog categories; – GET /blogs/authors — list authors; – GET /blogs/posts/url-slug-exists — validate a slug; – POST /blogs/posts — create a post; – PUT /blogs/posts/:postId — update a post; – POST /blogs/posts — publish a post; – GET emails/builder — fetch email templates (if used); – POST /emails/builder/data — populate email data
Trigger: A new Zoho Desk ticket is created with a blog topic tag. Action: POST to /blogs/posts to generate a draft, then update with status from Zoho Desk.
Actions: create draft post, attach topic, set author, schedule publish, notify team.
POST /blogs/posts
title, content, authorId, summary, slug
Trigger: a new comment is added in Zoho Desk on a related blog post. Action: PUT /blogs/posts/:postId to update content or notes.
Actions: sync post content, append desk notes, update status, trigger republish if needed.
PUT /blogs/posts/:postId
postId, notes, status
Trigger: request for blog analytics in Zoho Desk. Action: GET /blogs/posts, GET /blogs/authors to compile report.
Actions: build readable summaries, push to ticket comments, alert via email.
GET /blogs/posts or GET /blogs/authors
filters, dateRange, includeMetrics
Automate content workflows without developers, reducing manual data entry.
Keep all teams aligned with real-time blog updates in support threads.
Easily test ideas with drafts and publish scheduling directly from Zoho Desk.
Understand the processes and terms you’ll see when connecting the GHL Blogs API with Zoho Desk.
The RESTful API provided by GHL to manage blog data and related actions.
The authorization framework used to authorize access securely.
A URL-friendly identifier for blog posts used in slug checks.
A callback mechanism to notify your system of events in real time.
Turn new support tickets into draft blog posts to capture ideas as they come in.
Sync support notes with existing posts to keep content fresh and relevant.
Use analytics to guide post topics and publish timing directly from Zoho Desk.
Obtain and securely store credentials for both systems, then authorize the connection.
Select the endpoints you’ll use and map fields between Zoho Desk and Blogs API.
Run tests, monitor logs, and enable automation in your workflow.
No-code options exist via the GHL Zapier App Connector, which lets you connect Zoho Desk and Blogs API with simple triggers and actions. For advanced needs, you can use REST endpoints directly. Start with a test scenario to confirm data flows between systems.
We support OAuth 2.0 and API tokens. Choose the method that matches your security requirements, rotate credentials regularly, and limit scopes to the minimum needed.
Key endpoints include: GET /blogs/categories, GET /blogs/authors, POST /blogs/posts, PUT /blogs/posts/:postId, and GET /blogs/posts/url-slug-exists. Use these to manage categories, authors, posts, and slug validation.
Slug checks prevent publishing conflicts. Use GET /blogs/posts/url-slug-exists to ensure a slug is available before posting.
Yes. You can pull analytics from Blogs API and present summaries in Zoho Desk tickets or dashboards. Use GET endpoints to fetch posts, authors, and engagement metrics if available.
Test in a staging environment, verify data mapping, and review logs. Most connectors provide a test run to simulate triggers without affecting live data.
API rate limits vary by plan. Check the GHL API documentation for current quotas and implement exponential backoff for resilience.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
