How to Connect Zapier App Connector to Business API

Bridging the Business API with Zapier App Connector

Steps to Connect Business API to Zapier App Connector

Learn how to securely link the GHL Business API with the Zapier App Connector to automate workflows, sync data between systems, and trigger actions with minimal code. This guide covers authentication, endpoint usage, field mapping, and best practices to keep data accurate.

GHL Authentication

Authenticate to GHL using your API credentials. Your Business API scope is businesses.readonly for read access; for write operations you’ll request extended scope. Store tokens securely and rotate credentials regularly.

Zapier App Connector Authentication

Configure authentication in the Zapier App Connector to securely connect to GHL. Use OAuth2 where supported, or API key tokens, and refresh credentials regularly.

GHL API Endpoints for Business API

GET /businesses — Retrieve a list of businesses GET /businesses/{businessId} — Retrieve a single business by ID POST /businesses — Create a new business PUT /businesses/{businessId} — Update an existing business DELETE /businesses/{businessId} — Delete a business Note: Additional endpoints (7-54) exist in the full API reference and may be used in advanced scenarios.

Top 3 Connections Between Business API and Zapier App Connector

1) Create and Retrieve Businesses

Trigger: When a new business is added in GHL or created via Zapier, initiating a sync.

Actions: Use GET /businesses to pull the current list; use GET /businesses/{businessId} to fetch details for a selected item.

GET /businesses

businessId, name, address, email, phone, status

Top 3 Connections Between Business API and Zapier App Connector

2) Create and Update Businesses

Trigger: New or updated business data from Zapier or GHL.

Actions: Create or update businesses in GHL via POST /businesses and PUT /businesses/{businessId}; map fields to keep data aligned.

POST /businesses

businessId, name, category, contactInfo, scope

Top 3 Connections Between Business API and Zapier App Connector

3) Delete or Archive Businesses

Trigger: When a business is removed or archived in one system.

Actions: Delete in GHL using DELETE /businesses/{businessId}; reflect status in Zapier.

DELETE /businesses/{businessId}

businessId

No-Code Benefits of Connecting Business API with Zapier App Connector

Automate recurring workflows without writing code.

Keep data in sync across GHL and other apps in real time.

Build scalable processes with templates and reusable zaps.

Key Terms and Glossary

Understand the core elements of this integration: API endpoints, triggers, actions, authentication, and field mapping.

API Endpoint

A specific URL path used to access or modify a resource in the API.

Trigger

An event in GHL or connected app that starts a workflow.

Action

The operation performed in response to a Trigger, such as create, update, or delete.

Authentication

The method used to prove identity and authorize access to the API (OAuth, API keys, tokens).

People also Search for:

Creative ideas for integrating Business API with Zapier App Connector

Idea 1: Auto-create clients when a new business is added

Set a Zap to create a corresponding client record in your marketing tool whenever a new business is created in GHL, ensuring records stay in sync.

Idea 2: Update CRM fields from external sources

Push updates from external apps (invoicing, support) to GHL contact fields to keep data accurate.

Idea 3: Schedule routine data cleanups

Use weekly zaps to prune duplicates and standardize fields.

3 Steps to Connect Business API with Zapier App Connector

Step 1: Gather credentials

Collect your GHL API key, client ID, secret, and required scope from GHL developer settings.

Step 2: Configure the Zapier connection

Configure OAuth2 or API key authentication in the Zapier App Connector and map fields between GHL and your apps.

Step 3: Build your Zaps

Create Zaps triggered by GHL events and actions that push or pull business data.

Frequently Asked Questions

What credentials are required to connect the GHL Business API with the Zapier App Connector?

You will need API credentials from the GHL developer portal. Create or use an existing API key with the required scope (businesses.readonly for reads). In Zapier, connect the GHL app using OAuth2 or API key tokens and test the connection. Keep credentials secure and rotate them regularly. In addition, ensure you configure the correct environment (sandbox vs production) and follow best practices for securing tokens and mapping fields.

Read operations are typically available via GET /businesses and GET /businesses/{businessId}. Write operations are available via POST /businesses, PUT /businesses/{businessId}, and DELETE /businesses/{businessId}. The exact field mappings depend on your app setup and how you want to reflect GHL data in Zapier-connected apps. Consult the API reference for endpoint parameters and response schemas to tailor your mappings.

Security is protected with standard OAuth2 or API key authentication, TLS encryption, and token rotation. Restrict scopes to the minimum needed and monitor access. If credentials are compromised or tokens expire, re-authenticate in Zapier and re-test the connection to restore access.

Real-time synchronization is possible using webhooks or Zapier polling triggers, depending on endpoint capabilities. Webhooks provide near-instant updates, while polling can be scheduled at your preferred cadence. Design your Zaps to handle potential delays or retries gracefully to maintain data integrity.

Most use cases do not require code; Zapier handles triggers, actions, and field mapping through a no-code interface. If you need complex logic, you can use filters, paths, and multi-step zaps to emulate advanced flows without writing code.

OAuth tokens expire and API keys can be rotated. Use the supported refresh flow or regenerate keys as part of your security routine. When a token expires, re-authenticate in Zapier, re-test the connection, and resume operations with minimal downtime.

API endpoint details and sample requests are available in the GHL developer documentation and API reference. You can access GET /businesses, GET /businesses/{businessId}, and other endpoints with example payloads. Save these samples for quick reference when building or debugging Zaps.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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