Authenticate requests to the Business API using your GHL credentials. Use the assigned API key or OAuth credentials and apply the required scope (businesses.readonly) for read access and businesses.write for create, update, or delete operations.
Action Network authentication relies on tokens and OAuth where supported. Safeguard credentials, implement token refresh, and apply the principle of least privilege.
Available endpoints: GET /businesses (list businesses); GET /businesses/{businessId} (get a single business); POST /businesses (create); PUT /businesses/{businessId} (update); DELETE /businesses/{businessId} (delete).
Trigger: a new business is created in the Business API and automatically creates a corresponding record in Action Network.
Actions: create the contact in Action Network, map fields like name, email, and external IDs, and set up a subsequent update flow.
Method paths example: GET /businesses to fetch, POST /businesses to create, GET /businesses/{businessId} to read a specific item, PUT /businesses/{businessId} to update.
Key fields: id, businessName, contactEmail, externalId
Trigger: updates in Action Network propagate back to the Business API to keep records in sync.
Actions: push changes to the Business API when records are edited in Action Network; reconcile IDs and timestamps.
Method paths: PUT /businesses/{businessId}, PATCH /businesses/{businessId}
Key fields: businessId, externalId, lastUpdated
Trigger: when a new record is created in Action Network, automatically create a Business API entry.
Actions: create in Business API; maintain mapping for IDs and status fields.
Method paths: POST /businesses to create, GET /businesses to query, GET /businesses/{businessId} to read.
Key fields: businessId, actionEvent, createdAt
Build and deploy integrations without writing code; leverage visual workflows to automate data transfers.
Cut manual data entry, reduce errors, and accelerate business processes through automatic syncing.
Scale your automation with reusable templates and error handling built into the workflow.
Key elements and processes explained to help you design reliable integrations between the GHL Business API and Action Network.
Application Programming Interface: a standard way for different software to communicate and share data.
A specific URL in an API that performs a defined action or returns data.
An event that starts an automation or workflow in response to data changes.
Aligning data fields between systems to ensure correct data transfer and usage.
Automatically create customer records in Action Network from new Business API entries, triggering welcome campaigns.
Sync qualified leads from Action Network into the Business API to enrich records and scoring.
Maintain an end-to-end audit trail of data movement between systems for compliance and reporting.
Create a developer app in Action Network, generate an API key, and configure required scopes for your workflow.
Choose the endpoints you will use (the ones listed above) and map fields so data flows correctly between systems.
Enable the automation, set up error handling, and monitor logs to ensure reliable operation.
The Business API is the gateway that lets GHL systems talk to Action Network data. It enables read and write operations for entities like businesses. To connect, provide your API credentials in the GHL app and authorize the requested scope for the operations you need. Once authorized, you can start syncing data between the two platforms. In case of credential issues, verify the API key or OAuth token and ensure your permissions match the requested scopes. The Business API handles authentication, access control, and endpoint security to protect data as it moves between systems.
Authentication for the integration typically relies on API keys or OAuth tokens issued by the GHL Business API and Action Network. Store credentials securely, rotate them regularly, and apply the correct scopes to limit access to required operations. If your app supports OAuth, ensure you have a refresh flow to maintain long-term access. For testing, use sandbox credentials and isolated environments to avoid impacting live data.
Start with the core endpoints to establish connectivity: GET /businesses to list, POST /businesses to create, and GET /businesses/{businessId} to read an item. Ensure you have proper authentication and the necessary scopes. Once basic read/write works, expand to PUT /businesses/{businessId} and DELETE /businesses/{businessId} as needed for full CRUD. Always test mappings first in a staging environment before pushing to production.
Field mapping involves aligning each field in Action Network with the corresponding field in the Business API. Create a mapping document that includes identifiers like name, email, businessId, and externalId. Use sample records to verify data types and formats, then run a few test transfers to confirm accuracy. If a field does not exist on one side, consider creating a placeholder or using a transformation to derive the value from existing fields.
Yes. Use a sandbox or test environment to simulate real data flows without affecting production data. Create test credentials and test records to validate triggers, actions, and mappings. Monitor the test runs to catch configuration issues before going live. When ready, promote the integration with proper change management and notify stakeholders of any changes.
Rate limits vary by endpoint and plan. Plan for retries with exponential backoff and implement idempotent operations where possible. Use webhook-based listening to reduce polling and optimize data sync efficiency. If you hit limits, consider batching requests, increasing the allowed concurrency, or upgrading your plan if available.
Common issues include authentication failures, invalid field mappings, and permission errors. Start by validating credentials, scopes, and endpoint URLs. Check your request payload against the API schema and review your transformation rules. Logs and error codes will guide you to the exact misconfiguration. If problems persist, reach out to support with your request IDs and timestamped logs for faster resolution.
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