How to Connect Acronis Cyber Protect Cloud to Contacts API

Contacts API × Acronis Cyber Protect Cloud: Quickstart Guide

Connecting Contacts API with Acronis Cyber Protect Cloud

Learn how to securely connect the Contacts API from GHL to Acronis Cyber Protect Cloud to synchronize contacts, tasks, notes, and appointments without code.

Authentication for Contacts API

Access to Contacts API requires a defined scope and valid credentials. Start by configuring the Contacts API with the required scope (contacts.readonly) and securing your API keys or OAuth credentials.

Authentication for Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud uses API tokens. Obtain an access token via their authentication endpoint and store it securely, refreshing as needed.

Key Endpoints for the Integration

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 Connection Patterns for Contacts API with Acronis

1) Read-Only Sync: Fetch Contacts and Related Data

Trigger: A contact is created or updated in GHL, prompting a pull of the latest data into APPNAME.

Actions: Retrieve the contact data and update the corresponding APPNAME record to keep records in sync.

Method: GET /contacts/:contactId

Key fields: contactId, email, name

Top 3 Connection Patterns for Contacts API with Acronis

2) Create or Update Contacts via POST /contacts/

Trigger: New contact detected in GHL triggers a create in APPNAME.

Actions: Create or update the APPNAME contact using mapped fields from GHL.

Method: POST /contacts/

Key fields: name, email, phone, businessId

Top 3 Connection Patterns for Contacts API with Acronis

3) Sync Tasks, Notes, and Appointments

Trigger: Changes to tasks, notes, or appointments in GHL trigger updates in APPNAME.

Actions: Create or update corresponding tasks, notes, and appointments in APPNAME.

Method: PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/notes/:noteId; GET /contacts/:contactId/appointments

Key fields: contactId, taskId, noteId, appointmentId

No-Code Benefits of the Contacts API Integration with APPNAME

No-code automation lets your team connect GHL and APPNAME without writing code, saving time and reducing errors.

Leveraging prebuilt endpoints and triggers accelerates deployment and iteration.

Scale automation across contacts, tasks, notes, and more with a single integration flow.

Key Terms and Glossary

This glossary covers API endpoints, authentication, triggers, actions, and data mapping as they relate to the GHL Contacts API and APPNAME integration.

API Endpoint

A specific URL path that lets you access or modify data, such as GET /contacts/:contactId.

Authentication

The process of proving identity and obtaining access to APIs, typically via OAuth tokens or API keys.

Trigger

An event that starts an automation, such as a new or updated contact in GHL.

Action

An operation executed in response to a trigger, like creating or updating a record in APPNAME.

People also Search for:

Creative ideas for connecting Contacts API with Acronis Cyber Protect Cloud

Idea 1: Automated Contact Onboarding

Utilize POST /contacts/ to onboard new customers from GHL leads into APPNAME with minimal setup.

Idea 2: Proactive Task Management

Sync tasks and due dates to APPNAME so teams never miss a follow-up.

Idea 3: Unified Notes and Communications

Attach GHL notes to APPNAME records to preserve context and history.

Three Simple Steps to Connect Contacts API with APPNAME

Step 1: Gather Credentials

Collect API keys, client IDs, and secrets from both platforms and configure in your integration tool.

Step 2: Map Data Fields

Map GHL contact fields to APPNAME’s schema (name, email, phone, etc.).

Step 3: Test and Deploy

Run tests, validate triggers and actions, then deploy to production.

Frequently Asked Questions

What authentication methods are supported?

Both OAuth 2.0 and API key-based methods can be supported, depending on what the GHL integration and APPNAME allow. Start by obtaining the necessary credentials and securely storing them in your integration tool. Make sure to scope the access to the Contacts API with contacts.readonly for read-only use, and request broader scopes if you need write permissions. In production, rotate credentials regularly and store them using secrets management.

Essential endpoints include GET /contacts/:contactId to fetch a single contact, POST /contacts/ to create, PUT /contacts/:contactId to update, and GET /contacts/ to list. For related data, use GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, and GET /contacts/:contactId/appointments. These enable comprehensive synchronization and data integrity across systems. Plan for pagination, error handling, and retry strategies.

Yes. You can retrieve tasks and notes for a contact using GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes. Update operations use PUT /contacts/:contactId/tasks/:taskId for tasks and PUT /contacts/:contactId/notes/:noteId for notes. Align IDs across GHL and APPNAME to maintain consistent state and avoid duplicates.

Webhooks enable real-time updates if supported by both platforms. Configure webhook listeners to push changes from GHL to APPNAME, and implement idempotent handlers to avoid duplicate records. If webhooks are not available, a reliable polling approach with backoff can be used.

Yes, no-code solutions let you connect endpoints, map fields, and automate actions without writing code. Use built-in templates, visual mapping tools, and test environments to validate the flow before going live.

API rate limits vary by provider. Check response headers for remaining quota and implement appropriate backoff. When possible, batch requests and design incremental syncs to minimize hits to the API.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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