Use your GHL API key or OAuth credentials to authorize requests to the Contacts API. Store tokens securely and rotate keys regularly.
In Act-On, set up a connected app or integration user with permissions to read and write contact data so that Act-On can pull and push records safely.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: A contact is updated in GHL; Action: push changes to Act-On and update lead records.
Actions: update Act-On contact, refresh tags, and attach relevant notes.
Method path: GET /contacts/:contactId
Key fields: id, email, firstName, lastName, phone
Trigger: hourly or daily batch sync
Actions: upsert large sets of contacts into Act-On via POST /contacts/ or PUT, depending on changes.
Method path: POST /contacts/
Fields: email, firstName, lastName, company
Trigger: new or updated task in GHL
Actions: create or update corresponding task in Act-On to reflect status and due dates.
Method path: POST /contacts/:contactId/tasks
Fields: taskId, title, dueDate, status
Automate data flows without custom development, enabling faster time-to-value.
Background automations reduce manual data entry and improve accuracy.
Unified data improves reporting and campaign targeting in Act-On.
This section defines the common data elements and processes for mapping GHL Contacts API fields to Act-On fields, including authentication, endpoints, and error handling.
A defined interface that enables apps to request data or trigger actions.
A secure authorization framework for obtaining access tokens without sharing credentials.
A real-time notification mechanism that informs apps of changes as they happen.
A specific URL in an API that performs an action or returns data.
Use a webhook from GHL to push contact changes to Act-On instantly.
Create and sync tasks between GHL and Act-On to trigger campaigns.
Share lead scores and engagement data to tailor Act-On campaigns.
Create API credentials in GHL and a connected app in Act-On.
Map essential fields such as email, name, and phone between systems.
Perform a test sync and review logs for any mismatches.
No heavy coding is required. The integration uses standard endpoints and authentication flows, making setup accessible for non-developers. You can leverage builder tools in Act-On and GHL to map fields without writing server code. If you run into edge cases, API documentation and our support team can help.
You can sync core contact fields (email, name, phone, company) as well as related data like tasks, notes, and tags. Depending on the plan, you can push activity data and notes into Act-On campaigns to enrich lead profiles.
Security is maintained via OAuth tokens or API keys, encrypted transmission (HTTPS), and regular credential rotation. Access controls ensure only authorized apps can read or write contact data.
If you encounter errors, start by verifying credentials, endpoint URLs, and field mappings. Check API response codes, review rate limits, and consult logs in both GHL and Act-On to identify mismatches or missing permissions.
Yes. You can customize how fields map between GHL and Act-On, including conditional mappings and data transformations. Use staging or test environments to validate mappings before going live.
Sync frequency is configurable per connection. You can schedule hourly, daily, or event-driven syncs depending on data volatility and business needs.
API rate limits apply. If you exceed them, implement backoff strategies and staggered syncs, or upgrade the plan to increase quota.
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Complete Operations Catalog - 126 Actions & Triggers
