How to connect ArcSite to Contacts API

Connecting Contacts API with ArcSite for seamless workflows

How to connect Contacts API with ArcSite

This guide shows how to link the Contacts API to ArcSite, enabling you to access and sync contacts, tasks, notes, and appointments without code. Learn authentication, endpoint usage, and practical no‑code automation patterns for a reliable integration.

Authenticate the GHL Contacts API

Use your GHL API key and OAuth credentials to authorize requests to the Contacts API. Ensure the scope matches your needs (for example, contacts.readonly for read access).

Authenticate ArcSite to the Contacts API

ArcSite stores credentials securely and uses them to call the Contacts API endpoints. Provide the API key or OAuth token and keep it private.

Endpoint List

GET /contacts/:contactId — fetch a single contact GET /contacts/:contactId/tasks — fetch tasks for a contact GET /contacts/:contactId/tasks/:taskId — fetch a specific task GET /contacts/:contactId/notes — fetch notes for a contact GET /contacts/:contactId/notes/:id — fetch a note GET /contacts/:contactId/appointments — fetch appointments GET /contacts/ — list contacts GET /contacts/business/:businessId — fetch contacts by business POST /contacts/ — create a contact PUT /contacts/:contactId — update a contact DELETE /contacts/:contactId — delete a contact POST /contacts/:contactId/tasks — create a task PUT /contacts/:contactId/tasks/:taskId — update a task PUT /contacts/:contactId/tasks/:taskId/completed — mark a task complete DELETE /contacts/:contactId/tasks/:taskId — delete a task POST /contacts/:contactId/tags — add tags to a contact

Top 3 connections between Contacts API and ArcSite

Sync contact details from Contacts API to ArcSite

Trigger: When a contact is updated in ArcSite, fetch the latest data from Contacts API to keep fields in sync.

Actions: Update ArcSite contact fields (name, email, phone, and custom fields) using data from GET /contacts/:contactId; ensure ID mappings are correct.

GET /contacts/:contactId

id, name, email, phone, tags

Top 3 connections between Contacts API and ArcSite

Create ArcSite contact from new Contacts API entry

Trigger: A new contact is created in Contacts API triggers ArcSite to create a corresponding contact.

Actions: POST /contacts/ to create in Contacts API; then create matching ArcSite contact and map fields (name, email, businessId).

POST /contacts/

id, externalId, name, email

Top 3 connections between Contacts API and ArcSite

Update ArcSite tasks from Contacts API changes

Trigger: When a task is created or updated in Contacts API, reflect the change in ArcSite tasks.

Actions: POST /contacts/:contactId/tasks to create or PUT /contacts/:contactId/tasks/:taskId to update; map fields like title and dueDate.

POST /contacts/:contactId/tasks

taskId, title, dueDate, status

No‑code benefits

No‑code automation lets you connect ArcSite and Contacts API with drag‑and‑drop workflows, no custom development required.

Unified data: a single source of truth across ArcSite and Contacts API to reduce duplicates.

Faster iteration: quick tests, instant updates, and easier maintenance.

Key Terms and Glossary

Elements include endpoints, authentication, data mapping, triggers, actions, and no‑code automation processes that connect ArcSite with the Contacts API.

API

API stands for Application Programming Interface and defines how software components communicate with each other.

Endpoint

An API endpoint is a URL path that performs a specific action and may require parameters like contactId.

Authentication

Authentication verifies identity before granting access to API resources, typically via API keys, OAuth, or tokens.

Webhook

A webhook is a user‑defined HTTP callback that notifies your app when a specific event occurs in another service.

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3 Creative ideas for integrating Contacts API with ArcSite

Auto-create ArcSite contacts from Contacts API events

Automatically create ArcSite contact records when a new contact is added in Contacts API to keep both systems synchronized.

Sync tasks to ArcSite from Contacts API updates

Whenever a task is created or updated in Contacts API, reflect it in ArcSite tasks to maintain alignment.

Alerts for key contact changes in ArcSite

Set up real‑time notifications or reminders when important contact changes occur in Contacts API.

3 steps to connect Contacts API with ArcSite

Step 1: Gather credentials

Obtain your GHL API key and ArcSite credentials, and ensure the scope includes contacts.readonly for safe access.

Step 2: Configure endpoints and field mappings

Map Contacts API fields to ArcSite contact fields in your workflow, and configure authentication securely.

Step 3: Test and deploy

Run tests across all endpoints, verify data accuracy, and monitor for errors before going live.

Frequently Asked Questions

Do I need to write code to integrate ArcSite with Contacts API?

No coding is required. You can use no-code automation tools to connect ArcSite and the Contacts API with simple triggers and actions. If you prefer, you can also call endpoints directly via REST calls or build custom workflows in your integration platform.

You can authenticate using API keys or OAuth tokens. Store credentials securely and rotate them regularly. For GHL, ensure the API key has the necessary scopes (e.g., contacts.readonly or contacts.write) and that ArcSite has access to those scopes.

Essential endpoints for basics: GET /contacts/:contactId, GET /contacts/, POST /contacts/, and PUT /contacts/:contactId. Also consider GET /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId for task syncing.

Most APIs have rate limits; plan by batching requests and using caching. Implement retry logic with exponential backoff and respect retry-after headers.

Yes. Map custom fields by including them in your field mappings between ArcSite and Contacts API. If a field doesn’t exist in one system, store it in a custom field or use notes to capture extra data.

Use a staging or sandbox environment if available to test changes without impacting production. Validate data integrity by comparing source and target fields after each sync.

Yes. Many no-code platforms offer connectors for RESTful APIs; ArcSite can connect to Contacts API without code. If you need more control, you can extend with code while keeping the core workflow no-code friendly.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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