Use your GHL API key and OAuth credentials to authorize requests to the Contacts API. Ensure the scope matches your needs (for example, contacts.readonly for read access).
ArcSite stores credentials securely and uses them to call the Contacts API endpoints. Provide the API key or OAuth token and keep it private.
GET /contacts/:contactId — fetch a single contact GET /contacts/:contactId/tasks — fetch tasks for a contact GET /contacts/:contactId/tasks/:taskId — fetch a specific task GET /contacts/:contactId/notes — fetch notes for a contact GET /contacts/:contactId/notes/:id — fetch a note GET /contacts/:contactId/appointments — fetch appointments GET /contacts/ — list contacts GET /contacts/business/:businessId — fetch contacts by business POST /contacts/ — create a contact PUT /contacts/:contactId — update a contact DELETE /contacts/:contactId — delete a contact POST /contacts/:contactId/tasks — create a task PUT /contacts/:contactId/tasks/:taskId — update a task PUT /contacts/:contactId/tasks/:taskId/completed — mark a task complete DELETE /contacts/:contactId/tasks/:taskId — delete a task POST /contacts/:contactId/tags — add tags to a contact
Trigger: When a contact is updated in ArcSite, fetch the latest data from Contacts API to keep fields in sync.
Actions: Update ArcSite contact fields (name, email, phone, and custom fields) using data from GET /contacts/:contactId; ensure ID mappings are correct.
GET /contacts/:contactId
id, name, email, phone, tags
Trigger: A new contact is created in Contacts API triggers ArcSite to create a corresponding contact.
Actions: POST /contacts/ to create in Contacts API; then create matching ArcSite contact and map fields (name, email, businessId).
POST /contacts/
id, externalId, name, email
Trigger: When a task is created or updated in Contacts API, reflect the change in ArcSite tasks.
Actions: POST /contacts/:contactId/tasks to create or PUT /contacts/:contactId/tasks/:taskId to update; map fields like title and dueDate.
POST /contacts/:contactId/tasks
taskId, title, dueDate, status
No‑code automation lets you connect ArcSite and Contacts API with drag‑and‑drop workflows, no custom development required.
Unified data: a single source of truth across ArcSite and Contacts API to reduce duplicates.
Faster iteration: quick tests, instant updates, and easier maintenance.
Elements include endpoints, authentication, data mapping, triggers, actions, and no‑code automation processes that connect ArcSite with the Contacts API.
API stands for Application Programming Interface and defines how software components communicate with each other.
An API endpoint is a URL path that performs a specific action and may require parameters like contactId.
Authentication verifies identity before granting access to API resources, typically via API keys, OAuth, or tokens.
A webhook is a user‑defined HTTP callback that notifies your app when a specific event occurs in another service.
Automatically create ArcSite contact records when a new contact is added in Contacts API to keep both systems synchronized.
Whenever a task is created or updated in Contacts API, reflect it in ArcSite tasks to maintain alignment.
Set up real‑time notifications or reminders when important contact changes occur in Contacts API.
Obtain your GHL API key and ArcSite credentials, and ensure the scope includes contacts.readonly for safe access.
Map Contacts API fields to ArcSite contact fields in your workflow, and configure authentication securely.
Run tests across all endpoints, verify data accuracy, and monitor for errors before going live.
No coding is required. You can use no-code automation tools to connect ArcSite and the Contacts API with simple triggers and actions. If you prefer, you can also call endpoints directly via REST calls or build custom workflows in your integration platform.
You can authenticate using API keys or OAuth tokens. Store credentials securely and rotate them regularly. For GHL, ensure the API key has the necessary scopes (e.g., contacts.readonly or contacts.write) and that ArcSite has access to those scopes.
Essential endpoints for basics: GET /contacts/:contactId, GET /contacts/, POST /contacts/, and PUT /contacts/:contactId. Also consider GET /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId for task syncing.
Most APIs have rate limits; plan by batching requests and using caching. Implement retry logic with exponential backoff and respect retry-after headers.
Yes. Map custom fields by including them in your field mappings between ArcSite and Contacts API. If a field doesn’t exist in one system, store it in a custom field or use notes to capture extra data.
Use a staging or sandbox environment if available to test changes without impacting production. Validate data integrity by comparing source and target fields after each sync.
Yes. Many no-code platforms offer connectors for RESTful APIs; ArcSite can connect to Contacts API without code. If you need more control, you can extend with code while keeping the core workflow no-code friendly.
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