Requests to the Contacts API require secure authentication. Use an OAuth 2.0 flow and an access token with the scope required (contacts.readonly) to retrieve contact data, tasks, notes, and appointments.
To connect Award Force to GHL, configure your app credentials in both systems and authorize the connection so data can flow securely.
GET /contacts/:contactId – Retrieve a contact; GET /contacts/:contactId/tasks – Retrieve tasks for a contact; GET /contacts/:contactId/tasks/:taskId – Retrieve a specific task; GET /contacts/:contactId/notes – Retrieve notes for a contact; GET /contacts/:contactId/notes/:id – Retrieve a specific note; GET /contacts/:contactId/appointments – Retrieve appointments for a contact; GET /contacts/ – List contacts; GET /contacts/business/:businessId – List contacts by business; POST /contacts/ – Create a contact; PUT /contacts/:contactId – Update a contact; DELETE /contacts/:contactId – Delete a contact; POST /contacts/:contactId/tasks – Create a task; PUT /contacts/:contactId/tasks/:taskId – Update a task; PUT /contacts/:contactId/tasks/:taskId/completed – Mark a task as completed; DELETE /contacts/:contactId/tasks/:taskId – Delete a task; POST /contacts/:contactId/tags – Add tags
Trigger: when a contact is created or updated in Award Force, pull the latest data from the Contacts API to keep both systems synced.
Actions: fetch contact data (GET /contacts/:contactId) and fetch related tasks (GET /contacts/:contactId/tasks), then update fields in Award Force as needed.
GET /contacts/:contactId
contactId, name, email, phone, status, lastUpdated
Trigger: task or note changes in Contacts API trigger updates in Award Force
Actions: POST /contacts/:contactId/tasks to create tasks; PUT /contacts/:contactId/tasks/:taskId to update; GET /contacts/:contactId/notes to retrieve notes.
POST /contacts/:contactId/tasks
taskId, title, dueDate, status
Trigger: tag updates in Contacts API trigger tag syncing in Award Force
POST /contacts/:contactId/tags
tags, timestamp
No coding required — set up in minutes with point-and-click mappings.
Real-time data sync reduces manual updates and errors.
Automate workflows between Award Force and the Contacts API to save time.
Key elements include authentication, endpoint calls, data mapping, error handling, and testing; processes cover setup, validation, deployment, and monitoring.
An API is a set of rules that lets two applications talk to each other and exchange data securely.
An authorization framework that enables secure access to APIs without sharing credentials.
A specific URL in an API that performs an action or returns data.
Permissions granted to credentials that define what data can be read or written.
Automatically generate tasks in Award Force when a new contact is added in the Contacts API, ensuring timely follow-up.
Keep notes and attachments in sync so every update is captured across systems.
Tag contacts automatically for campaign segmentation and reporting.
Generate API keys or OAuth credentials in both systems and test connectivity.
Define how contact fields map between GHL and Award Force and set up triggers.
Run tests, review logs, and enable live syncing.
The Contacts API provides access to core contact data, including profiles, tasks, notes, and appointments. This enables you to build workflows that reflect each contact’s history and interactions. You can pull individual contact details and related records to populate Award Force records. For best results, design a mapping that aligns key fields like contactId, name, email, and status across both systems. If you need more data, you can extend your mapping to include notes, notes IDs, and appointment data to maintain a complete view of each contact.
Authenticate using OAuth 2.0 with a token that has at least readonly access to the Contacts API. In Award Force, store credentials securely and use token-based authentication for each API call. Rotate tokens regularly and implement error handling for expired tokens. If you need write access for certain actions (e.g., creating tasks or tags), request the appropriate scope (e.g., contacts.write) and ensure the connection is approved for those operations.
Endpoints like GET /contacts/:contactId, GET /contacts/:contactId/tasks, and POST /contacts/:contactId/tasks are commonly used for syncing a contact’s profile, tasks, and related activity. For notes and tags, leverage GET /contacts/:contactId/notes and POST /contacts/:contactId/tags to keep metadata aligned. Map fields carefully and test each path to confirm data integrity between Award Force and the Contacts API.
If you hit a rate limit or receive an error, implement exponential backoff and retry policies. Check the endpoint’s response codes, review your token validity, and confirm the requested scope matches your permissions. Consider spreading requests over time or batching where possible. Monitor logs to identify recurring issues and adjust your mapping or triggers accordingly.
No custom coding is required for most setups. The integration relies on configurable endpoints, field mappings, and Zapier-style triggers. If you have specialized needs, lightweight scripting or a middleware platform can help tailor the data flow without building a full app. Always start with a test environment to validate mappings before going live.
Yes. You can filter or query specific contacts by using query parameters in endpoints (where supported) or by applying synchronization rules in your workflow. Use contactId-based lookups for precise retrieval and limit broader queries to avoid over-fetching data. Combine filters with field mapping to ensure you only pull relevant records into Award Force.
Mapping fields between GHL and Award Force involves aligning contact identifiers, names, emails, and status fields. Create a crosswalk that defines how each source field maps to the destination, including any nested objects like tasks, notes, and tags. Test mappings thoroughly to ensure updates flow correctly and that created/updated timestamps stay in sync.
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Complete Operations Catalog - 126 Actions & Triggers
