Authenticate requests with your GHL API key or OAuth token to securely access the Contacts API endpoints.
Secure your integration by using Big Cartel’s API credentials and ensuring the correct permissions are granted for contact-related operations.
Endpoints include: GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: New customer created in Big Cartel
Action: POST /contacts/ or PUT /contacts/:contactId to create or update the contact in the GHL Contacts API; map fields like name, email, address, and tags
Key fields: email, name, phone, address, tags
Trigger: Order placed or status updated in Big Cartel
Actions: Create or update tasks via POST /contacts/:contactId/tasks and update via PUT /contacts/:contactId/tasks/:taskId
Methods/Endpoints: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId
Key fields: contactId, taskId, task, status, dueDate
Trigger: Customer note added or appointment scheduled in Big Cartel
Actions: POST /contacts/:contactId/notes and POST /contacts/:contactId/appointments
Methods/Endpoints: POST /contacts/:contactId/notes; POST /contacts/:contactId/appointments
Key fields: contactId, noteId, appointmentId
Automates data synchronization between systems without custom development
Reduces manual data entry and improves accuracy
Enables real-time customer insights and faster response times
Key elements, processes, and definitions to help you use the GHL Contacts API with Big Cartel efficiently
A specific URL that exposes a single function of the API for programmatic access.
The method used to verify identity and authorize access to API resources (e.g., API keys or OAuth tokens).
A way for apps to push real-time data to each other via HTTP callbacks.
A data object exposed by the API, such as a contact, note, task, or appointment.
Automatically create or update a contact in GHL when a customer signs up in Big Cartel.
Attach key order events to the related contact as notes for audit trails.
Use tags to segment customers in GHL based on purchased products.
Collect your GHL API credentials and Big Cartel API access.
Map contact fields like name, email, and tags between systems.
Test the integration and deploy to production.
The GHL Contacts API lets you manage contacts, notes, tasks, and more. It enables programmatic access to your CRM data. This page shows how to connect it with Big Cartel using the available endpoints.
Yes, you can set up no-code automations using Zapier or a similar tool. If you need more complex logic, you can also write custom scripts that call the API endpoints. The examples below illustrate typical setups.
You can use endpoints like GET /contacts/:contactId to fetch a contact, and POST /contacts/ to create one. For tasks and notes, use the respective endpoints to keep data in sync.
Test in a staging environment by using test credentials and a sample contact. Check that data maps correctly and validate error handling. Then deploy to production with monitoring.
The API typically uses API keys or OAuth tokens for authentication. For Big Cartel, secure credentials are required and permissions must be granted for contact operations.
Real-time syncing is possible with webhooks or polling, depending on your setup. Zapier can trigger actions on changes, while direct API calls can push updates as they occur.
Rate limits depend on your plan and the API. Plan for exponential backoff and retries in case of throttling. Consider batch updates when possible.
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