Authenticate using OAuth 2.0 with your GHL account and request the contacts.readonly scope to access read only contact data.
Birdeye authenticates requests to the Contacts API via API keys or OAuth tokens. Keep credentials secure and rotate keys regularly.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: when a new contact is created in Birdeye, pull the corresponding contact data from the GHL Contacts API
Actions: create or update the Birdeye contact record, pull related tasks, notes and appointments
GET /contacts/:contactId
contactId, name, email, phone, lastModified
Trigger: changes to a contact’s tasks in the GHL API
Actions: create update Birdeye tasks and set task status
POST /contacts/:contactId/tasks
taskId, title, dueDate, status
Trigger: a new note is added to a contact in the GHL API
Actions: create or update Birdeye notes and apply tags
POST /contacts/:contactId/notes
noteId, content, createdAt
Unified view of contact data across Birdeye and GHL
Automation saves time by syncing data automatically
Real time data synchronization reduces manual updates
This glossary explains core elements like endpoints, triggers, actions and fields used to connect Birdeye to the GHL Contacts API
A contact is an individual in the CRM with identifiers such as name and contact info and related tasks notes and appointments.
Notes are text entries attached to a contact to capture important details and context.
A task represents an action item linked to a contact, with status and due date.
An API endpoint is a URL path plus method used to access or modify data via the API
Automatically enrich Birdeye contacts with data from the GHL Contacts API, creating richer profiles.
Sync tasks between Birdeye and the GHL API to keep teams aligned on action items.
Leverage notes data to surface insights and trigger follow ups.
Obtain OAuth credentials and authorize Birdeye to access the Contacts API
Choose the endpoints you need and set up field mappings
Run tests to ensure data flows correctly and deploy the integration
Yes you can read contact data with the Contacts API. It provides access to core contact fields, notes, tasks and appointments. Use the scope contacts.readonly to ensure read only access. If you need write access apply for appropriate permissions.
Authenticate Birdeye using OAuth 2.0 with your GHL account and obtain an access token. Store tokens securely and rotate regularly. Use the Birdeye app credentials as configured in your developer dashboard.
Data writes are possible via POST, PUT and DELETE endpoints. Ensure your authentication scope allows write access and implement proper error handling.
Rate limits apply to API calls. If you exceed limits, you may receive 429 responses. Implement exponential backoff and caching to reduce calls.
Map fields using the provided field mappings in the API docs. You can transform data types and ensure required fields are present.
Webhooks are supported to notify Birdeye of changes in GHL contacts. Configure endpoints to receive real time updates.
API credentials are issued in your GHL developer console. Use the client id and secret to obtain access tokens.
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Complete Operations Catalog - 126 Actions & Triggers
