Access to the Contacts API requires a valid GHL OAuth token with the appropriate scope. Use your client credentials to obtain a token and include it in the Authorization header for every request. For safety, keep tokens secret and rotate on regular intervals.
BoothBook authenticates against GHL using your app credentials and the OAuth flow configured during setup. After granting access, BoothBook will refresh tokens as needed and securely store them for API calls.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: A contact is created or updated in BoothBook.
Actions: Create or update the corresponding contact in GHL via /contacts/:contactId and keep related tasks, notes, and appointments in sync.
Method path: /contacts/:contactId
Key fields: contactId, email, name
Trigger: A new task is created in BoothBook.
Actions: Create or update tasks in GHL using /contacts/:contactId/tasks.
Method path: /contacts/:contactId/tasks
Key fields: contactId, taskId, title, status
Trigger: Notes or appointments are updated in BoothBook.
Actions: Create notes and appointments in GHL via /contacts/:contactId/notes and /contacts/:contactId/appointments.
Method paths: /contacts/:contactId/notes, /contacts/:contactId/appointments
Key fields: contactId, noteId, appointmentId
Unified view of contacts across BoothBook and GHL for faster decision making.
Automated data synchronization reduces manual data entry and errors.
Faster onboarding and improved customer insights with real-time updates.
This glossary covers core elements (contacts, tasks, notes, appointments) and processes (authentication, rate limits, webhooks, error handling, and data mapping).
Individuals stored in the Contacts API; fields include name, email, phone, and custom attributes.
Tasks are items assigned to a contact to track work, due dates, and status.
Notes are free-form text logs attached to a contact’s record.
Appointments are scheduled events linked to a contact with time, location, and reminders.
Set up an automation that tags new BoothBook contacts in GHL based on source or campaign data.
When notes are added in BoothBook, create corresponding tasks or notes in GHL for tracking.
Push BoothBook appointment reminders to GHL with calendar events and reminders.
Collect your GHL API credentials (client ID, client secret) and BoothBook access tokens from the app setup.
Map BoothBook fields to GHL fields and set up the required endpoints from the list above.
Run test requests, verify data sync, and enable monitoring with alerts.
Answer: The GHL Contacts API uses OAuth tokens for authentication. You will need to obtain a valid access token with the appropriate scope to read or modify contact data. Always include the Authorization header with your requests. Two-factor authentication and token rotation are recommended for security. In BoothBook setup, ensure you select the correct scope for the actions you intend to perform, whether read-only or write access. Regularly refresh tokens according to your provider’s guidelines. If you run into token expiration errors, initiate a token refresh flow or re-authenticate to obtain a fresh token. Store tokens securely and never expose them in client-side code. Testing in a staging environment before production is advised to prevent disruptions.
Answer: Yes, BoothBook can write data to GHL when configured with the appropriate scopes and permissions. You can create or update contacts, tasks, notes, and appointments in GHL from BoothBook. Be mindful of rate limits and ensure you map fields correctly to avoid data mismatches. Start with read-write access in a controlled environment to validate data flows before going live. If write operations fail, check the endpoint URL, HTTP method, authentication headers, and payload schema. Review error messages from GHL for guidance on required fields or forbidden operations.
Answer: Field mapping between BoothBook and GHL is accomplished in the integration setup by aligning BoothBook data fields with GHL API fields. Common mappings include name, email, phone, task title, due date, notes text, and appointment times. Maintain a consistent data type for each field and consider using a mapping table for future reference. Test with sample records to confirm the mappings produce the expected results in GHL. If a field does not have a direct counterpart, use custom attributes in GHL or BoothBook to store the data and map it to a best-fit field when possible.
Answer: The GHL Contacts API enforces rate limits to protect service quality. When integrating BoothBook, design your flows to batch or throttle requests, especially for bulk imports. Implement exponential backoff retries on 429 responses and log rate limit events for observability. If you approach the limits, consider distributing requests over time or upgrading your plan if supported. Monitoring your API usage with alerts helps prevent surprises during peak times and ensures smoother data synchronization.
Answer: Errors are surfaced with standard HTTP status codes and descriptive messages. BoothBook should implement retries for transient errors (5xx) with backoff, and fail fast for client errors (4xx) that indicate misconfigurations. Maintain a retry budget to avoid overwhelming the API. Implement idempotent requests where possible to prevent duplicate records. For robust operations, maintain an error log and alert your team when a critical endpoint fails, with clear remediation steps.
Answer: Webhooks can be supported to notify BoothBook about changes in GHL, such as contact updates or new tasks. If available, configure webhook subscriptions and verify payload signatures for security. Webhooks enable near real-time synchronization, reducing the need for constant polling. Ensure your endpoint implements proper validation and idempotency to handle duplicate events gracefully. If webhooks are not available in your plan, rely on scheduled polling with appropriate thresholds to stay in sync.
Answer: API credentials are typically obtained from the GHL developer console and BoothBook app settings. Start by creating a new OAuth client in GHL to obtain a client ID and client secret, then configure BoothBook to perform the OAuth flow and receive tokens. If you need setup help, consult the BoothBook documentation or support resources, and consider using a staging environment to validate credentials and mappings before production. For onboarding, document the credential storage location, rotation schedule, and access permissions to maintain secure and scalable integration.
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Complete Operations Catalog - 126 Actions & Triggers
