Grant access to the GHL Contacts API by generating an API key with the scope set to contacts.readonly. This ensures secure read access to contacts, tasks, notes, and related data.
Connect Zapier to GHL by configuring OAuth or API keys for the Zapier App Connector, then grant permission to access the Contacts API endpoints you plan to automate.
GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger when a contact is updated in GHL and propagate changes to your Zapier workflow for downstream automation.
Actions include retrieving contact details, updating contacts, adding notes, and creating tasks based on the trigger data.
GET /contacts/:contactId
Key fields: contactId, email, name, phone
Trigger: New contact created in Zapier flows to be added in GHL.
Actions: POST /contacts/ to create, optionally attach initial notes or tags, and set an initial task.
POST /contacts/
Key fields: name, email, phone, businessId
Trigger: A contact field changes in GHL that requires a note or follow-up action.
Actions: PUT /contacts/:contactId to update, POST /contacts/:contactId/notes to add notes, and optionally create or modify tasks.
PUT /contacts/:contactId
Key fields: contactId, lastModified, notes
Automate CRM workflows without writing code, saving time and reducing manual data entry.
Keep contact data synchronized across apps in real-time for accurate reporting.
Centralize automation with a single no-code interface for triggers, actions, and conditions.
Definitions for terms used in this guide, including endpoints, triggers, actions, and fields.
A specific URL pattern that allows access to a resource in an API.
An event in GHL or Zapier that starts an automation.
An operation performed by Zapier in response to a trigger, such as creating or updating a contact.
A data attribute for a resource, e.g., name, email, phone.
Create a new contact in GHL when a new lead enters your CRM, then auto-create tasks and notes to kick off the onboarding process.
When a new support request is logged, update the contact in GHL and generate a follow-up task for the support team.
Automatically assign owners and add notes as contacts progress through sales stages in GHL.
Generate and configure API credentials for GHL and authorize Zapier App Connector to access Contacts.
Select endpoints like GET /contacts/:contactId and POST /contacts/ to map data into Zapier workflows.
Create test Zaps, validate with sample data, and deploy.
You don’t need to code. The Zapier App Connector provides a no-code interface to connect GHL’s Contacts API. Use triggers, actions, and searches to automate workflows. For more complex logic, you can add multi-step Zaps and conditional paths.
Use OAuth or API keys as provided by GHL and the App Connector. In many setups, you authenticate GHL first, then authorize the Zapier app to access your Contacts API endpoints. Store tokens securely and rotate them as recommended.
Available endpoints include getting a contact, listing contacts, creating or updating contacts, and managing notes, tasks, and appointments. See the endpoint list in this guide for exact paths and methods.
Rate limits depend on your GHL plan. Plan for bursts during automation, and implement backoff in your Zaps. If you exceed limits, you may see 429 responses; retry with exponential backoff.
Yes. Zapier actions can create or update contacts, tasks, notes, and tags. Use PUT, POST, and DELETE where appropriate. Always map fields carefully to avoid overwriting data unintentionally.
Store tokens securely using Zapier’s secure storage and your own vaults. Use OAuth flows where possible and rotate credentials periodically. Do not share tokens in logs.
Check the logs in Zapier and GHL dashboards, verify endpoint permissions, and test with sample data. Enable retries and monitor for 4xx/5xx responses to diagnose failures.
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