Authenticate requests using your GHL access token with the Contacts API. Ensure your OAuth scope includes at least contacts.readonly for read access; upgrade scope if you plan to write data.
Brightcall-ai authenticates with GHL via OAuth2 client credentials. In your app settings, configure a client id and secret, request a token, and attach the token to each request.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: when a contact is selected in GHL to pull the latest profile data.
Actions: fetch /contacts/:contactId and create/update the Brightcall-ai contact record.
GET /contacts/:contactId
Key fields: contactId, name, email, phone, customFields
Trigger: when tasks are created or updated for a contact in GHL.
Actions: fetch /contacts/:contactId/tasks and map to Brightcall-ai tasks; update on changes.
GET /contacts/:contactId/tasks
Key fields: taskId, title, status, dueDate
Trigger: when notes are created or updated for a contact.
Actions: fetch /contacts/:contactId/notes and link to Brightcall-ai notes.
GET /contacts/:contactId/notes
Key fields: noteId, content, createdAt
Automate data movement without writing code, using pre-built actions and triggers.
Reduce errors and save time by syncing data in real time.
Scale workflows as you add more contacts, tasks, and notes.
Essential elements: endpoints, authentication, data mapping, and error handling. Processes: connect, test, go live.
API (Application Programming Interface) is a set of rules that allow apps to communicate and access data or functions.
OAuth 2.0 is an authorization framework used to grant limited access to resources without sharing credentials.
An endpoint is a specific URL that performs an action or returns data from an API.
Scope defines the permissions granted by an access token.
Create a flow that imports new contacts from GHL into Brightcall-ai with profile enrichment.
Use changes in contact tasks to trigger auto-routing to team members in Brightcall-ai.
Pull notes to surface context for calls and messages.
Obtain your GHL API access token and Brightcall-ai app credentials, then configure in your integration settings.
Choose endpoints (e.g., GET contacts, GET tasks) and map to Brightcall-ai fields.
Run tests, verify data sync, and enable automation in production.
Scope controls what data you can access. For read-only use case, request the contacts.readonly scope in your OAuth setup. If you need to write or delete data, request broader scopes as appropriate. Always follow the principle of least privilege to protect data. After updating scopes, re-authenticate to apply changes. Token lifetimes vary by provider; refresh tokens before they expire to maintain seamless access.
Yes, the Contacts API supports read and write operations. You can read contact data, update profiles, create tasks, and manage notes, depending on the granted scopes. Ensure your app has the correct permissions and handles errors gracefully if a request is blocked by scope restrictions. Use a sandbox or test environment when possible.
For a basic setup, focus on GET /contacts/:contactId to fetch profiles, GET /contacts/:contactId/tasks to retrieve tasks, and GET /contacts/:contactId/notes to access notes. These endpoints cover core data you typically need in Brightcall-ai workflows. Expand later with POST, PUT, and DELETE endpoints as your integration matures.
No full-code development is required for a standard integration. You can configure endpoints, mapping, and triggers using Brightcall-ai and your GHL app’s built-in settings. If your use case requires complex logic, lightweight scripting or a middleware can help, but most users can achieve a solid setup with the no-code tools provided.
Tokens expire according to the OAuth provider. Plan for token refresh flows and store refresh tokens securely. Build automated token refresh into your app so requests don’t fail due to expired tokens. Monitor for 401/403 responses and re-authenticate as needed.
Yes. You can automate syncing of contacts, tasks, and notes by creating triggers on changes in GHL and mapping them to Brightcall-ai actions. This enables real-time updates and consistent data across platforms, reducing manual data entry and ensuring synchronized workflows.
Endpoint paths are listed in the Endpoint List section. Use that as a quick reference. For concrete examples, review the mappings in the Best Connections section and cross-check with the API documentation for parameter names and response formats.
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Complete Operations Catalog - 126 Actions & Triggers
