How to connect BrokerEngine to the Contacts API

Contacts API for BrokerEngine: a straightforward, no-code integration

How to connect the Contacts API with BrokerEngine

This guide explains authenticating, configuring endpoints, and syncing contact data, tasks, notes, and appointments between the Contacts API and BrokerEngine using a secure, no-code workflow.

Authenticate the Contacts API

Obtain a valid API key or OAuth token for the Contacts API, then configure BrokerEngine to sign requests and respect the scope: contacts.readonly.

Authenticate BrokerEngine within the integration

Authorize BrokerEngine to access Contacts data with the necessary permissions (scope: contacts.readonly) and securely store credentials in BrokerEngine’s app settings.

Key endpoints used in the BrokerEngine + Contacts API integration

– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – contacts.write – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags

Top 3 integration patterns for Contacts API with BrokerEngine

1) Read-only contact activity sync

Trigger on contact updates or new records in the Contacts API.

Actions: fetch contact details, pull related tasks, notes, and appointments, and mirror them in BrokerEngine.

GET /contacts/:contactId

Key fields: contactId, lastModified, status

Top 3 integration patterns for Contacts API with BrokerEngine

2) Task management and progress updates

Trigger when a new or updated task is created in the Contacts API.

Actions: create or update tasks in BrokerEngine, sync task status and due dates.

POST /contacts/:contactId/tasks

Key fields: contactId, taskId, status

Top 3 integration patterns for Contacts API with BrokerEngine

3) Notes and appointments capture

Trigger when a new note or appointment is added for a contact.

Actions: retrieve notes and appointments, update BrokerEngine dashboards.

GET /contacts/:contactId/notes

Key fields: contactId, noteId, appointmentId

No-code benefits for the BrokerEngine + Contacts API integration

Fast setup with a drag-and-drop configuration, no custom code required.

Automated workflows across contacts, tasks, notes, and appointments.

Centralized data synchronization for real-time insights across teams.

Key terms and glossary

A concise glossary of terms and processes to help you understand the integration.

API Endpoint

A specific URL and HTTP method used to access a resource in the Contacts API.

OAuth

An authorization framework that issues limited-access tokens to protect API calls.

Webhook

A real-time notification sent from the API to BrokerEngine when data changes occur.

Scope

The set of permissions granted to the integration, such as read-only access.

People also Search for:

Creative ideas for leveraging Contacts API with BrokerEngine

1) Unified contact health dashboard

Consolidate contact details, activities, notes, and upcoming appointments into a single view for faster decision-making.

2) Automated follow-up campaigns

Trigger personalized messages when contact activity changes or milestones are reached.

3) Lifecycle automation

Progress contacts through lifecycle stages using activity, notes, and task status.

Three simple steps to connect BrokerEngine with the Contacts API

1) Gather credentials

Collect your Contacts API credentials and authorize BrokerEngine to access your data.

2) Configure endpoints in BrokerEngine

Map endpoints and fields from the API to BrokerEngine actions and data models.

3) Test the connection

Run test requests to confirm authentication, field mapping, and workflow execution.

Frequently asked questions

What scope is required to access Contacts data?

The Contacts API scope required to view data is typically contacts.readonly, which allows BrokerEngine to read contact information without modifying it. If you need write capabilities, you will require an elevated scope (for example, contacts.write) and explicit authorization. Always ensure your credentials are stored securely and that access is limited to what is strictly necessary for your workflows.

Yes. Writing data back to Contacts from BrokerEngine is possible when you use write-enabled scopes and have appropriate permissions configured in the integration. Start with read-only access to validate the connection, then request additional write access if your use case requires updates to Contacts data. Be mindful of data consistency and implement safeguards to prevent conflicts during bidirectional sync.

For syncing contacts, use endpoints like GET /contacts/:contactId and GET /contacts. For tasks, use POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId. Notes and appointments should be retrieved with GET /contacts/:contactId/notes and GET /contacts/:contactId/appointments. Map fields carefully to BrokerEngine data models to ensure accurate synchronization. Start with a minimal subset of endpoints to validate the workflow, then expand as needed.

No extensive coding is required. Use BrokerEngine’s no-code configuration to connect the Contacts API, map fields, and set triggers. If you need some custom logic, simple script blocks or conditional actions can be added without building a full app. For advanced scenarios, you can incorporate webhooks or lightweight scripting to tailor the flow.

Security is enforced via OAuth or API keys, encrypted credential storage, and token-based access with scope restrictions. Regular token rotation and least-privilege access help minimize risk. All data in transit uses TLS to protect sensitive information. Monitor audit logs and apply best practices for credential management within BrokerEngine.

Yes. You can filter or segment data by business or tag within your connects. Use query parameters or endpoint-level filtering where supported, and mirror those filters in BrokerEngine’s mapping and workflows to ensure targeted syncs. Combining business filters with tag-based rules can further refine which records are processed by each automation.

API rate limits depend on your GHL plan and token type. Monitor rate limit headers in responses and implement exponential backoff or throttling in your workflows to avoid interruptions. For high-volume needs, consider batching requests where possible and spreading calls over time. Refer to the official API docs for current limits and best practices.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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