To access the Contacts API from busybusy, obtain an OAuth token or API key, configure the required scope (contacts.readonly), and test with sample requests against your sandbox environment.
In busybusy, create an integration, copy the client credentials, and configure your app to send the correct authorization header with each request. Use the contacts.readonly scope to begin.
Key endpoints include: GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: When a contact is opened or created in busybusy, pull the corresponding record and related tasks from the Contacts API.
Actions: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes
GET /contacts/:contactId
contactId, include=tasks,notes
Trigger: On app startup or demand, fetch the full contacts list for a given business.
Actions: GET /contacts/, GET /contacts/business/:businessId
GET /contacts/ and GET /contacts/business/:businessId
businessId required; optional pagination fields
Trigger: When a new contact is created in busybusy, create a corresponding contact in GHL.
Actions: POST /contacts/, POST /contacts/:contactId/tasks, POST /contacts/:contactId/tags
POST /contacts/; POST /contacts/:contactId/tasks; POST /contacts/:contactId/tags
name, email, tags
Faster go-to-market with minimal setup using pre-built endpoints and mapping templates.
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This section explains core elements like endpoints, authentication, data mapping, and processing steps used to connect GHL’s Contacts API with busybusy.
A specific URL in the GHL API that performs an action or returns data.
A secure authorization framework that issues short-lived access tokens to grant permissions to your app.
A list of permissions granted to an app to access resources like contacts or notes.
A callback URL that receives real-time updates when data changes in either system.
Capture new leads from busybusy forms and automatically create contacts in the GHL Contacts API.
When a contact is updated in busybusy, trigger a follow-up task creation in GHL via the API.
Sync notes between systems and attach notes to the corresponding contact records automatically.
Create credentials in GHL, request the contacts.readonly scope, and securely store the access token in busybusy.
Define mappings between GHL fields and busybusy fields so data flows correctly for contacts, tasks, and notes.
Run test requests, verify responses, and enable automation in production with logging.
To access contacts data, you must grant at least the read permissions for the Contacts API. Ensure your app’s OAuth scope includes contacts.readonly and that the user account has the necessary permissions. In busybusy, store the access token securely and rotate it periodically. This keeps your integration compliant and secure. The API responses will guide you on which fields are available and how to handle errors.
Authenticate your app by obtaining client credentials from GHL and exchanging them for an access token. Include the token in the Authorization header of each request. Use the scopes defined for your integration. If you are using a sandbox, start there before moving to production. You can regenerate tokens if needed.
Yes. The API supports reading notes and tasks associated with a contact. Use GET /contacts/:contactId/notes to retrieve notes and GET /contacts/:contactId/tasks to fetch tasks. For individual items, tests with :id or :taskId can be used. Ensure you have the proper scope.
If the connection drops, verify network access, refresh tokens, and API credentials. Check logs in busybusy and on the GHL side for error messages. Re-authenticate if needed and retry requests with exponential backoff to avoid throttling.
Map fields by creating a schema that aligns GHL fields to busybusy fields. Start with essential fields like name, email, phone, and notes. Use transformation rules if needed to format values. Test with sample data to verify correctness.
Yes. You can configure webhooks to receive real-time updates from GHL. Point the webhook to a URL exposed by busybusy, then parse and route the payload to your workflows. Ensure your security settings validate payload signatures.
API rate limits depend on your GHL plan. Start with the default limits and monitor usage via the busybusy dashboard. If you anticipate higher traffic, request a higher limit or implement batching and caching strategies to reduce calls.
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Complete Operations Catalog - 126 Actions & Triggers
