Access to the Contacts API requires a scoped token. Use the provided scope: contacts.readonly, and follow best practices for securely storing credentials and rotating keys.
Authenticate Calendesk to access the GHL Contacts API using an API token or OAuth token. Store credentials securely and grant only the minimum required permissions.
Endpoints included for the Calendesk-Contacts integration: GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; API endpoints: contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags.
Trigger: when a new contact is created in Calendesk
Actions: Create or update a contact in GHL using POST /contacts/ or PUT /contacts/:contactId to keep records in sync.
POST /contacts/
name, email, phone
Trigger: contact details are updated in Calendesk
Actions: reflect changes in GHL with PUT /contacts/:contactId to keep data aligned.
PUT /contacts/:contactId
name, email, phone, address
Trigger: when a task is added or updated for a Calendesk contact
Actions: pull task lists and details with GET /contacts/:contactId/tasks and GET /contacts/:contactId/tasks/:taskId to populate GHL records or notes.
GET /contacts/:contactId/tasks
taskId, title, status, dueDate
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This section defines essential terms and core processes used to connect the GHL Contacts API with Calendesk, including endpoints, authentication, triggers, and data mapping.
GHL API is the collection of endpoints and authentication methods that enable external apps to read, create, update, and manage GHL data. It requires proper scopes and tokens.
An API path that returns data or performs an action, such as GET /contacts/:contactId or POST /contacts/.
An event in Calendesk or GHL that starts an automation, sync, or workflow.
The method used to prove identity when calling APIs, typically API keys or OAuth tokens.
Create a single contact profile in GHL that aggregates Calendesk data (contacts, notes, tasks) for a complete customer view.
Automatically tag contacts in GHL when tasks are completed or notes are added in Calendesk.
Trigger follow-up reminders in Calendesk from GHL events like new notes or upcoming appointments.
In Calendesk, generate an API token and authorize the GHL app to access Contacts data.
Map fields between Calendesk and GHL (name, email, phone) and choose triggers.
Run tests, monitor logs, and enable auto-sync.
The integration syncs core contact data, tasks, notes, and appointments between Calendesk and GHL. It uses the Contacts API to fetch and update records and supports bidirectional updates where supported. The workflow ensures data consistency and improves operational efficiency.
Endpoints like GET /contacts/:contactId and POST /contacts/ are used to retrieve and create data. You can configure which fields are synced and how conflicts are resolved. Ensure the appropriate scopes are granted.
Authentication is handled via API tokens or OAuth. Store credentials securely, rotate keys regularly, and use least-privilege scopes.
Yes. Triggers can be customized in the app connector to run actions when specific events occur, such as a new contact or a completed task.
The integration respects rate limits and will retry failed requests with exponential backoff. Monitor dashboards for successful vs failed attempts.
Test using sandbox data first, then run a live test with limited records. Check logs for errors and verify data mapping.
Logs are accessible in the connector dashboard. You can view API responses, error messages, and sync history to diagnose issues.
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Complete Operations Catalog - 126 Actions & Triggers
