How to connect CallFire to the Contacts API (GHL)

Integrate the Contacts API with CallFire in minutes

Step by step guide to linking the GHL Contacts API with CallFire

This guide shows how to authorize access, map data fields, and use the GHL Contacts API endpoints to connect CallFire for seamless contact management.

GHL API Authentication

Authenticate requests to the GHL API with an API key that includes the Contacts scope to read and manage contact data.

CallFire Authentication

Link CallFire by providing secure API credentials for the GHL connection and validate access with a test request.

Key Endpoints for the Contacts API

– GET /contacts/:contactId — Retrieve a single contact – GET /contacts/:contactId/tasks — List tasks for a contact – GET /contacts/:contactId/tasks/:taskId — Get a specific task – GET /contacts/:contactId/notes — List notes for a contact – GET /contacts/:contactId/notes/:id — Get a note by id – GET /contacts/:contactId/appointments — List appointments – GET /contacts/ — List all contacts – GET /contacts/business/:businessId — List contacts for a business – POST /contacts/ — Create a new contact – POST /contacts/ — Create a new contact – PUT /contacts/:contactId — Update a contact – DELETE /contacts/:contactId — Delete a contact – POST /contacts/:contactId/tasks — Create a task for a contact – PUT /contacts/:contactId/tasks/:taskId — Update a task – PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task as completed – DELETE /contacts/:contactId/tasks/:taskId — Delete a task – POST /contacts/:contactId/tags — Add a tag to a contact

Top 3 integration patterns between CallFire and the GHL Contacts API

1) Sync Contacts Efficiently

Trigger when a GHL contact is created or updated, then push changes to CallFire to keep records aligned.

Actions include create or update a CallFire contact, map core fields (name, phone, email), and log the activity for traceability.

PUT /contacts/:contactId (update) and POST /contacts/ (create) as needed for synchronization

id, fullName, phone, email, status

Top 3 integration patterns between CallFire and the GHL Contacts API

2) Notes and Tasks Sync

When a contact note or task is created in GHL, mirror it in CallFire.

Create corresponding CallFire task or note, maintain link to the same contact, and update status as needed.

POST /contacts/:contactId/tasks and GET/POST for notes as applicable

taskId, contactId, title, dueDate, status; noteId, content

Top 3 integration patterns between CallFire and the GHL Contacts API

3) Tags for Segmentation

Tag changes in GHL trigger tag updates in CallFire.

Apply the same tags in CallFire to improve segmentation and automation rules.

POST /contacts/:contactId/tags

contactId, tag

No code required - benefits of the integration

Rapid setup with a no-code connector, reducing time to value and avoiding custom development.

Automated data synchronization keeps contact info, tasks, and notes current across systems.

Consistent data enables better engagement and reporting in CallFire and GHL.

Glossary & Key Terms

Core concepts and processes you should know when connecting GHL with CallFire.

API

An interface that lets apps read and write data across systems.

OAuth

A secure method to authorize apps without sharing passwords, using tokens.

Endpoint

A specific URL path in an API that performs an action or returns data.

Payload

The data sent in an API request or returned in a response.

People also Search for:

Creative ideas for using the GHL Contacts API with CallFire

Automated contact updates

Set up a workflow to push updates from GHL to CallFire whenever a contact changes, ensuring your outreach is always current.

Smart task reminders

Create tasks in CallFire from GHL events to keep outreach tasks aligned with contact activity.

Segmented campaigns

Use tags from GHL to drive targeted CallFire campaigns and improve reply rates.

3 Steps to connect GHL with CallFire

Step 1: Generate credentials

From GHL, create an API key with the Contacts scope and note the access token.

Step 2: Configure CallFire

Enter the API key and set up endpoint mappings in CallFire to ensure data flows correctly.

Step 3: Test and monitor

Run test requests, verify mapping, and monitor logs to catch any issues early.

Frequently Asked Questions

What data can I sync between GHL and CallFire?

You can sync contacts, notes, tasks, and appointments between GHL and CallFire. Start with core contact data and expand to related resources as your workflow matures. Ensure you map key fields so your records stay aligned across systems. Two approaches work well: pull data from GHL and push to CallFire on a schedule, or trigger updates in real time when GHL data changes.

Authenticate requests to the GHL API using a API key with the Contacts scope and include it in the Authorization header as a Bearer token. Restrict credentials to the minimum permissions required and rotate keys regularly. For added security, use IP allowlisting and monitor access with audit logs.

Yes. GHL imposes rate limits that vary by plan and endpoint. Plan for bursts, throttle calls when approaching limits, and implement exponential backoff in retry logic. If you hit a limit, stagger requests and cache results where possible to maintain a smooth integration experience.

Yes, you can push updates from CallFire back to GHL by creating or updating contacts, tasks, notes, and tags. Use idempotent operations where possible to avoid duplicate records. Coordinate field mappings and handle conflict resolution in your workflow to keep data consistent.

Essential endpoints include GET /contacts/:contactId to read a contact, POST /contacts/ to create, PUT /contacts/:contactId to update, and POST /contacts/:contactId/tasks or POST /contacts/:contactId/tags for related data. These endpoints form the core for basic two way sync and can be extended with notes and appointments as needed.

Map the core identifiers first (id, phone, email, name). Use field aliases and consistent formats (E.164 for phone) to ensure reliable matching. Test with sample data to verify that updates propagate correctly. Document mapping rules so teammates can replicate the setup.

If a call or data flow fails, start by checking API keys, endpoint URLs, and the request payloads. Review logs in CallFire and GHL for error codes, then re-run affected requests with corrected data. Open a ticket with support if issues persist.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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