How to connect Capsule CRM to the Contacts API

Seamless data flow between Capsule CRM and the Contacts API for stronger contact management

Connecting the Contacts API with Capsule CRM

This guide shows how to securely connect Capsule CRM to the GHL Contacts API to enable read only access to contact data across systems. You will learn how to authenticate map fields and use the available endpoints to pull contacts notes tasks and appointments into your workflows.

Authentication for the Contacts API

Authorization is done with OAuth tokens that grant the Contacts API scope of read only. Store tokens securely and rotate them regularly to protect data.

Capsule CRM authentication

Capsule CRM supports API keys and OAuth flows for integration. Use the app to securely request access and refresh tokens and to limit the scope to read only data as needed.

Key endpoints you will use

The following endpoints are commonly used when connecting Capsule CRM with GHL. They cover retrieving a single contact, its notes and tasks, and related appointments as examples. Use GET calls for read only access in accordance with your scope.

Top 3 connection patterns between Contacts API and Capsule CRM

Fetch a Capsule CRM contact in GHL

Trigger: when a Capsule CRM contact is created or updated, fetch the contact data via GET /contacts/:contactId to surface the latest details in GHL.

Actions: pull core fields like name email and company into GHL dashboards. Read only from Capsule CRM.

GET /contacts/:contactId

Key fields: id name email phone company lastContacted

Top 3 connection patterns between Contacts API and Capsule CRM

Sync contact notes and tasks

Trigger: updates to a contact s notes or tasks in Capsule CRM can be surfaced in GHL with GET /contacts/:contactId/notes and GET /contacts/:contactId/tasks

Actions: display notes and tasks within GHL dashboards and lists; no writes back to Capsule CRM due to read-only scope.

GET /contacts/:contactId/notes

Key fields: contactId noteId subject content dueDate

Top 3 connection patterns between Contacts API and Capsule CRM

Retrieve Capsule CRM appointments

Trigger: Capsule CRM appointments for a contact are updated or upcoming; surface in GHL calendars.

Actions: show appointments in GHL calendars; no change to Capsule CRM.

GET /contacts/:contactId/appointments

Key fields: appointmentId startTime endTime location

No code benefits of connecting Capsule CRM with the Contacts API

No code data sync lets sales and support teams access up to date Capsule CRM contacts in GHL workflows.

Drag and drop automations reduce manual data entry and errors.

Real time visibility of contact activity without custom scripting.

Key terms and glossary

This glossary defines terms used when integrating Capsule CRM with GHL Contacts API including endpoints triggers and data fields.

API

A set of endpoints and methods that allow Capsule CRM and GHL to communicate over the internet.

Endpoint

A specific URL and HTTP method used to access a resource in the integration.

Authentication

The process to verify identity and grant access using OAuth tokens or API keys.

Payload

The data carried by a request or response in the API call.

People also Search for:

Creative ideas for using Contacts API with Capsule CRM

Unidirectional mirror from Capsule CRM to GHL

Set up a real time mirror of Capsule CRM contacts in GHL so teams can view contact data without accessing Capsule CRM directly.

Centralized notes and tasks for quick context

Aggregate notes and tasks from Capsule CRM into GHL to provide context in deals and campaigns.

Contextual dashboards with appointments

Display Capsule CRM appointments in GHL dashboards to coordinate outreach.

Three steps to connect Contacts API with Capsule CRM

Step 1 Authenticate and authorize

Obtain OAuth tokens for the Contacts API and Capsule CRM using the app credentials and grant the required scopes.

Step 2 Map fields and endpoints

Map core contact fields and configure endpoint calls for pull only access. Use GET endpoints for data retrieval.

Step 3 Test, monitor and go live

Run tests, confirm data accuracy, monitor logs and enable live synchronization.

Frequently Asked Questions

What is the Capsule CRM to GHL Contacts API integration?

The Capsule CRM to GHL Contacts API integration enables you to surface Capsule CRM contact data inside GHL workflows without editing Capsule CRM. It leverages the Contacts API to pull read only data and present it in GHL dashboards, pipelines and automations. This approach keeps data centralized and accessible to teams working across both systems.

You can often set up many integrations with no code using connectors and automation builders. No deep programming is required; you mainly configure endpoints, auth and field mappings. If your use case grows more complex, you can add lightweight scripts or custom transforms as needed.

For basic syncing you typically use GET endpoints such as /contacts/:contactId, /contacts/:contactId/notes, /contacts/:contactId/tasks and /contacts/:contactId/appointments to pull data. These endpoints cover core data needed to present contacts and related activity in GHL.

With a read only scope you cannot write back to Capsule CRM from GHL. To enable writes you would need a different scope and a secure authorization flow. Review your integration requirements and adjust permissions accordingly.

Common synced fields include contact id, name, email, phone, company and notes ids and task ids for related items. Field mapping should align with Capsule CRM and GHL field schemas to ensure consistent display.

Use OAuth 2.0 for secure access and limit scopes to read only unless writes are needed. Store tokens securely rotate secrets regularly and implement token refresh workflows.

API rate limits depend on Capsule CRM plan. Check Capsule CRM docs for current quotas and implement backoff strategies. If you expect high volume, stagger calls or cache results to stay within limits.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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