Authenticate requests to the GHL Contacts API using your API credentials. Keep keys secure and rotate them regularly to protect data.
In Chatfuel, authenticate outbound requests to GHL with an API key or OAuth token. Never expose secrets in chat blocks; use a secure proxy or serverless function when needed.
GET /contacts/:contactId — fetch a contact; GET /contacts/:contactId/tasks — fetch tasks for a contact; GET /contacts/:contactId/tasks/:taskId — fetch a specific task; GET /contacts/:contactId/notes — fetch notes; GET /contacts/:contactId/notes/:id — fetch a note; GET /contacts/ — list all contacts; GET /contacts/business/:businessId — list contacts for a business; POST /contacts/ — create a new contact; PUT /contacts/:contactId — update a contact; DELETE /contacts/:contactId — delete a contact; POST /contacts/:contactId/tasks — create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — update a task; PUT /contacts/:contactId/tasks/:taskId/completed — mark a task as completed; DELETE /contacts/:contactId/tasks/:taskId — delete a task; POST /contacts/:contactId/tags — apply tags to a contact.
Trigger: User asks for contact information or we need to personalize a message using contact data.
Actions: Retrieve contact data (GET /contacts/:contactId) and display name, email, and custom fields in Chatfuel blocks.
GET /contacts/:contactId
Key fields: contactId, name, email, phone, tags
Trigger: User completes a step that requires task tracking or assignment.
Actions: Create or list tasks for a contact (POST /contacts/:contactId/tasks, GET /contacts/:contactId/tasks) and update as needed.
POST /contacts/:contactId/tasks; GET /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId
Example fields: taskId, title, dueDate, status
Trigger: A user updates information or adds context in a chat.
Actions: Update contact (PUT /contacts/:contactId), add notes (POST /contacts/:contactId/notes), and fetch notes (GET /contacts/:contactId/notes).
PUT /contacts/:contactId; POST /contacts/:contactId/notes; GET /contacts/:contactId/notes
Key fields: contactId, notes, lastUpdated
No-code integration lets you automate contact workflows without writing code.
Access real-time data for contacts, tasks, notes, and appointments directly in chat prompts.
Centralized automation across Chatfuel and GHL endpoints improves consistency and speed.
Key elements and processes include endpoints, authentication, data fields, and workflow triggers used to connect Chatfuel with the GHL Contacts API.
The REST API surface that exposes contact data, tasks, notes, and appointments in GHL for integration.
A URL path and HTTP method used to perform an operation against the GHL platform.
The process of verifying identity and authorizing API requests to access data.
An event that starts a workflow or action when a specified condition occurs.
Use Chatfuel forms to create new contacts in GHL via the Contacts API and map form fields to contact properties.
When a user completes a chat step, create or update a task in GHL for that contact.
Attach notes to a contact during chat and surface in GHL for your team to review.
Obtain your GHL API key and configure permissions for the Contacts API (read/write as needed).
Enter the endpoint URLs from the list and map response fields to Chatfuel blocks.
Run tests with sample data, verify data flow, monitor logs, and deploy to production.
No heavy coding is required. You can connect Chatfuel to the Contacts API using straightforward HTTP requests and field mappings. For more complex flows, you can add a lightweight middleware layer to handle retries, error handling, and data validation.
Authentication can be done with API keys or OAuth tokens, depending on your GHL configuration. Do not expose credentials in Chatfuel blocks; use a secure proxy or serverless function to forward requests when needed.
The most commonly used endpoints are GET /contacts/:contactId to read contact data and GET /contacts/:contactId/tasks to fetch tasks. For updates, you’ll use POST /contacts/ to create and PUT /contacts/:contactId to update.
To fetch a contact’s tasks, call GET /contacts/:contactId/tasks and then present the results in Chatfuel. You can also paginate or filter tasks to fit your chat flow.
Yes. You can add notes with POST /contacts/:contactId/notes and retrieve them with GET /contacts/:contactId/notes. Map note content to Chatfuel blocks for quick review in conversations.
Test in a staging chatbot using sample contact IDs and mock data. Review API responses, error handling, and latency, then monitor logs before going live.
Rate limits depend on your GHL plan. Check the API docs for current quotas and follow best practices: paginate large responses, cache data when appropriate, and implement exponential backoff for retries.
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Complete Operations Catalog - 126 Actions & Triggers
