Authenticate requests to the Contacts API using OAuth 2.0 with the scope ‘contacts.readonly’. Ensure your app has the necessary permissions to read contact data.
To connect Chili Piper to the Contacts API, authorize the app via OAuth 2.0 and store the access token securely. The flow will grant read access to contact data.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: A new Chili Piper booking is created to retrieve and sync the related contact data.
Actions: Retrieve contact data, attach tasks, and update notes based on the booking.
GET /contacts/:contactId
Key fields: contactId, name, email, phone
Trigger: When contact notes are updated, push changes to the corresponding Chili Piper booking.
Actions: Update the booking with notes via the Contacts API and refresh the related contact data.
GET /contacts/:contactId/notes
Key fields: contactId, id, note, dateCreated
Trigger: When a booking is created or updated, assign tags to the contact in GHL.
POST /contacts/:contactId/tags
Key fields: contactId, tags
Automate data synchronization between Chili Piper bookings and contact records to keep information current without manual entry.
Reduce manual data entry and errors by centralizing contact details, notes, tasks, and tags in one system.
Accelerate workflows with real-time updates that trigger actions across your apps as soon as data changes.
This glossary defines terms used in the integration between the GHL Contacts API and Chili Piper, including API, OAuth 2.0, endpoints, triggers, actions, and scopes.
Definition: A programming interface that enables Chili Piper and GHL to exchange data programmatically over HTTP.
Definition: A specific URL path and HTTP method used to access a function in an API.
Definition: The authorization framework used to obtain access tokens for secure API calls.
Definition: The permissions granted to an app to access specific data (e.g., readonly).
Description: When Chili Piper creates a booking, automatically create or update the related contact in GHL with core details and recent activity.
Description: Keep notes and tasks aligned between Chili Piper and the Contacts API in real time as bookings change.
Description: Use tags to automatically route leads to the correct team in Chili Piper based on contact data.
Description: Retrieve the client ID, client secret, and required scopes from the Chili Piper developer portal.
Description: Configure OAuth 2.0 scopes to include ‘contacts.readonly’ and any additional permissions your use case requires.
Description: Use the endpoints to fetch and update contact data, then run end-to-end tests to verify the workflow.
You can access core contact data including contact details (name, email, phone), associated tasks, notes, and upcoming appointments via the Contacts API. Endpoints like GET /contacts/:contactId, GET /contacts/:contactId/tasks, and GET /contacts/:contactId/notes empower you to build end-to-end workflows. Additionally, you can retrieve business-related context with GET /contacts/business/:businessId to enrich your records. These capabilities enable automation, reporting, and synchronized data across Chili Piper and your CRM without manual data entry.
Read-only access is granted by the scope ‘contacts.readonly’. If your use case requires modifying data (creating contacts, updating tasks, tagging), you will need appropriate write permissions and corresponding scopes in your OAuth configuration. Always follow the principle of least privilege and request only the permissions necessary for your integration.
Requests are authenticated using OAuth 2.0. Your app must obtain an access token through the OAuth flow, then include the token in API requests. Refresh tokens as needed and securely store credentials. Use the access token to call endpoints like GET /contacts/:contactId and POST /contacts/:contactId/tasks within the permitted scope.
Yes. You can configure triggers between Chili Piper and GHL so that actions in one system initiate workflows in the other. For example, a new booking can trigger a lookup of the related contact in GHL, or updates to a contact can trigger booking refinements in Chili Piper. Implement these via webhooks and API calls using the endpoints provided.
Test endpoints using a sandbox or staging environment. Validate authentication, permissions, and data mappings. Start with GET requests to confirm data retrieval, then move to POST/PUT operations in a controlled test to verify updates without impacting live records.
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Complete Operations Catalog - 126 Actions & Triggers
