GHL’s Contacts API is accessed with a scoped token. In this integration, the scope is readonly (contacts.readonly), so you’ll pull contact data, notes, tasks, and appointments through Zapier without making changes to records.
Configure OAuth or API key credentials in the Zapier App Connector to securely authorize access to the GHL Contacts API. Use the same credentials you’d use in server-side apps for consistency and security.
Key endpoints used in this integration: – GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags
Trigger: when a contact is updated in GHL, pull latest tasks to update your workflow in Zapier.
Actions: fetch contact details, fetch tasks, and create or update a related task in Zapier when changes occur.
GET /contacts/:contactId and GET /contacts/:contactId/tasks
Key fields: contactId, taskId
Trigger: new or updated notes for a contact
Actions: pull notes via GET /contacts/:contactId/notes and optionally create tasks for follow-up.
GET /contacts/:contactId/notes
Key fields: contactId, id
Trigger: new contact created or existing contact updated
Actions: POST /contacts/ to create or PUT /contacts/:contactId to update, then orchestrate tasks as needed.
POST /contacts/ and PUT /contacts/:contactId
Key fields: contactId, businessId, contactData
Automate routine churn-prevention tasks without writing code.
Enable bidirectional data flow between GHL and Zapier to keep records in sync.
Shorten time-to-value with ready-to-assemble Zap templates for Churn Buster.
Understand how endpoints, authentication, triggers, and actions fit together in this no-code integration.
A URL path that accesses a specific resource in the GHL API.
An event in Zapier that starts a workflow based on data changes.
The process of proving identity to access the GHL API securely.
A data element sent to or received from the API.
When churn risk is detected, automatically create a follow-up task in GHL using the Tasks endpoint.
Push notes into the contact timeline and apply tags for better segmentation in Zapier.
Automatically create and remind appointments to engage at-risk contacts.
Obtain API credentials and authorize Zapier to access Contacts data using OAuth or API keys.
Select fields like contactId, name, email, and notes to sync between GHL and Zapier.
Build a Zap with triggers from GHL and actions in Zapier for Churn Buster.
To authenticate, configure OAuth or API key credentials in Zapier, selecting the Contacts API with the required scope. Ensure your Zapier app has read-only access to prevent unintended changes. You may also rotate credentials regularly for security. In many setups, your app will request a token and use it in subsequent requests to GET endpoints like /contacts/:contactId.
Common churn-management endpoints include retrieving a contact and related tasks, notes, and appointments. These enable you to monitor churn indicators and trigger follow-ups. You can also create new contacts or update existing records as part of your automation.
Yes, if your scope allows, you can read data but in this configuration the Contacts API is readonly. Write capabilities would require a higher scope and appropriate permissions. Always follow your security and compliance guidelines.
Handle errors using standard API error responses. Check status codes, error messages, and retriable status. In Zapier, set up steps to catch errors and notify your team or retry failed actions automatically.
Filtering by fields like businessId is supported through query parameters or endpoint variations where available. If not directly supported, you can implement filtering in Zapier by adding lookup steps after fetching data.
Absolutely. No-code automation is the core value of the Zapier App Connector. You can build end-to-end workflows using triggers, actions, and filters without writing code.
Endpoint details and examples are available in the API reference for the Contacts API. Look for paths like GET /contacts/:contactId, POST /contacts/, and other endpoints listed above. You can copy request formats and test them in your Zapier connections.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
