How to connect Cloze to Contacts API

Cloze integration with the Contacts API for streamlined CRM workflows

Connecting Contacts API with Cloze: a quick guide

This guide shows how Cloze connects to the Contacts API to access contact data, tasks, notes, appointments, and more using the approved authentication flow and API endpoints.

Authentication for Contacts API

Authenticate requests with a Cloze app using the Contacts API scope: readonly access. Use OAuth 2.0 to securely obtain access tokens.

Cloze authentication steps

To authorize Cloze to access Contacts data, create an API client, grant the contacts.readonly scope, and exchange authorization codes for access tokens.

Key Endpoints in the Cloze and Contacts API integration

GET /contacts/:contactId — Retrieve a specific contact; GET /contacts/:contactId/tasks — Fetch tasks for a contact; GET /contacts/:contactId/tasks/:taskId — Get a specific task; GET /contacts/:contactId/notes — Retrieve notes for a contact; GET /contacts/:contactId/notes/:id — Get a single note; GET /contacts/:contactId/appointments — List appointments; GET /contacts/ — List contacts; GET /contacts/business/:businessId — Get contacts by business; contacts.write — Scope: write access to contacts; POST /contacts/ — Create a contact; PUT /contacts/:contactId — Update a contact; DELETE /contacts/:contactId — Delete a contact; POST /contacts/:contactId/tasks — Create a task for a contact; PUT /contacts/:contactId/tasks/:taskId — Update a task; PUT /contacts/:contactId/tasks/:taskId/completed — Mark a task completed; DELETE /contacts/:contactId/tasks/:taskId — Delete a task; POST /contacts/:contactId/tags — Add tags to a contact

Top 3 connections between Cloze and Contacts API

Get a contact by ID and pull related data

Triggered when you need a complete view of a contact and its related tasks and notes.

Actions: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes

GET /contacts/:contactId

Key fields: contactId; optional expansions for tasks and notes

Top 3 connections between Cloze and Contacts API

Create a task for a contact on update

Triggered when a new task should be created for a contact.

Actions: POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId

POST /contacts/:contactId/tasks

Requires contactId and task data (title, due date, priority)

Top 3 connections between Cloze and Contacts API

Notes centralization for a contact

Triggered when notes are added or updated for a contact.

Actions: GET /contacts/:contactId/notes, POST /contacts/:contactId/notes

GET /contacts/:contactId/notes

Note identifiers and contactId

No-code benefits of Cloze and Contacts API

Unified workflows without writing code

Automated data syncing across apps with minimal setup

Secure, role-based access and detailed auditing for changes

Key terms and glossary

This glossary defines essential terms and processes used when integrating Cloze with the Contacts API.

API endpoint

A specific URL in the API used to perform an operation.

Authentication

Verifying identity and permissions before accessing data.

Payload

The data sent with a request or returned in a response.

Webhook

A URL that receives event notifications from the API in real time.

People also Search for:

Creative ideas for Cloze and Contacts API integration

Idea: Automated contact enrichment

Pull base contact details and enrich with tasks and notes automatically to keep records up to date.

Idea: Task automation on data changes

Create tasks when notes or changes occur to ensure follow-ups.

Idea: Insights dashboard from API

Aggregate endpoint data into a dashboard for quick business insights.

3 steps to connect Cloze with Contacts API

Authorize Cloze to access Contacts API

Obtain client credentials and grant the contacts.readonly scope; exchange codes for access tokens.

Configure endpoints and tests

Set up endpoint calls, map fields, and test in a sandbox environment.

Go live and monitor

Switch to production, monitor logs, handle retries, and maintain security.

Frequently Asked Questions

What is the best way to authenticate with the Contacts API through Cloze?

Authenticate using OAuth 2.0 credentials created for the Cloze app and request the contacts.readonly scope to access read-only data. Store tokens securely and refresh them as needed. Use best practices like rotating credentials and restricting access to least privilege. For no-code workflows, leverage connections in Zapier or similar to handle token exchange automatically.

Key endpoints include retrieving a contact, listing a contact’s tasks and notes, and managing a contact’s tags and appointments. You can also create, update, or delete contacts and tasks as needed, enabling end-to-end CRM automation. Always test calls in a sandbox first to validate fields and responses.

No hard coding is required for basic reads and writes if your integration tool provides connectors. However, complex automations may require minimal scripting or using a middleware like Zapier to orchestrate data flows.

Webhooks notify Cloze of events in real time, such as notes being added or tasks updated. Point your webhook URL to a secure endpoint and verify signatures to confirm event authenticity.

Yes. Use the notes and appointments endpoints to fetch a contact’s notes and appointments, enriching your CRM view with context and history.

Endpoint rate limits vary by plan; expect throttling during peak usage. Implement exponential backoff and keep retries within your SLA while handling 429 responses gracefully.

Test in a sandbox environment, validate responses, and monitor logs. Use sample payloads to verify mappings and error handling before going live.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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