How to connect Rankr to the Contacts API

Contacts API x Rankr: Streamlined customer data automation

How to connect the Contacts API with Rankr

This guide shows how to securely connect the Contacts API to Rankr so you can read contacts, manage tasks, notes, and appointments from a single platform using standard REST endpoints.

Authentication for the Contacts API

Authenticate requests with a valid API token from the GHL portal and include your Rankr client credentials in each call.

Authentication for Rankr

In Rankr, store your API key securely and pass it in the Authorization header when calling the Contacts API endpoints.

Endpoints you can use

GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags

Top 3 endpoints to jumpstart your integration between Contacts API and Rankr

Get a single contact

Trigger: retrieve a contact by ID to populate profiles, notes, and tasks in Rankr.

Actions: fetch core contact fields, pull related notes and tasks, and sync the contact record.

GET /contacts/:contactId

Key fields: id, firstName, lastName, email, phone, customFields

Top 3 endpoints to jumpstart your integration between Contacts API and Rankr

List all contacts

Trigger: fetch a list of contacts to seed dashboards.

Actions: return a paginated set of contacts with basic identifiers.

GET /contacts/

Key fields: id, name, email, status, lastActivity

Top 3 endpoints to jumpstart your integration between Contacts API and Rankr

Create a contact

Trigger: create a contact record in Rankr when a new contact is added in GHL.

Actions: send create request to /contacts with payload, then return the new contact id.

POST /contacts/

Key fields: firstName, lastName, email, phone, tags, customFields

No code benefits of the GHL Contacts API and Rankr

Rapid integration without writing code, using Zapier as a bridge.

Unified data flow: sync contacts, notes, tasks, and appointments in one place.

Scalable automations with reusable templates and triggers.

Key terms and glossary

A quick glossary of the terms used in this guide, including API endpoint, authentication, CRUD, and triggers.

API Endpoint

An API endpoint is a specific URL that performs a defined operation, such as retrieving a contact or creating a task.

Authentication

Authentication proves who you are and allows access to GHL resources. Use tokens or OAuth.

CRUD

CRUD stands for Create, Read, Update, Delete—the core operations used to manage data via REST APIs.

Rate limiting

Rate limiting controls how many requests you can make in a given time to protect the API from abuse.

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3 Creative ideas for connecting Rankr with Contacts API

Automate profile enrichment

When a new contact enters GHL, automatically pull notes and recent tasks into Rankr to create a richer profile.

Smart lead routing

Use triggers on contact updates to create follow up tasks and route to the right owner in Rankr.

Appointment hygiene

Sync appointments from GHL into Rankr and send reminders via Rankr workflows.

Three simple steps to connect Contacts API with Rankr

Step 1: authenticate and authorize

Generate an API key in the GHL portal for Contacts API and add Rankr as a connected app; store the key securely.

Step 2: configure endpoints

Select the endpoints you need such as GET /contacts/:contactId and GET /contacts/; set up required fields.

Step 3: test and deploy

Test in a sandbox environment, verify data mapping, then deploy to production.

Frequently asked questions

What authentication methods are supported for the Contacts API?

You can authenticate via API tokens issued in the GHL portal and pass them in the Authorization header. For added security, bind Rankr to a dedicated app credential and rotate keys regularly. If your organization uses OAuth, follow the standard OAuth flow to obtain access tokens and refresh tokens. Always use HTTPS to protect data in transit. Finally, review permissions to ensure only required scopes are granted.

Start with the core read endpoints like GET /contacts/:contactId to populate profiles and then extend to fetch tasks and notes with GET /contacts/:contactId/tasks and GET /contacts/:contactId/notes. This gives a solid data foundation for dashboards and automation. As you expand, you can add endpoints for creating or updating records, such as POST /contacts and PUT /contacts/:contactId.

Yes. Use GET /contacts/:contactId/tasks to retrieve tasks related to a contact and GET /contacts/:contactId/notes to pull notes. You can also fetch appointments with GET /contacts/:contactId/appointments. Combining these endpoints lets Rankr present a complete picture of activity for each contact.

To create a contact, send a POST to /contacts/ with a payload that includes required fields such as firstName, lastName, and email. Ensure you map custom fields as needed. The response will include the new contact ID which you can use in subsequent calls to attach tasks or notes.

There is a rate limit in place to protect the API. If you exceed it, you will receive a 429 response. Plan requests with pagination for large data sets and implement retries with exponential backoff. Monitor your usage in the GHL portal and adjust as needed.

Store API keys securely using a secrets manager and restrict access to trusted services. Rotate keys on a regular schedule and audit access logs. Use least privilege by granting only the necessary scopes for Rankr to function. Enable IP allowlisting if available.

Yes, deleting a contact is possible via DELETE /contacts/:contactId. Consider soft deletes or archiving when appropriate. Always back up data before deletion and ensure dependent records such as tasks and notes are handled according to your data retention policies.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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