Use OAuth 2.0 with the scope contacts.readonly to obtain an access token that authorizes API requests.
In Zapier, connect your GHL account and provide the access token you generated for the Contacts API to authorize calls.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger on a GET /contacts/:contactId call to fetch a contact’s core data.
Actions include retrieving tasks, notes, and upcoming appointments for context.
GET /contacts/:contactId
contactId, name, email, phone
New or updated contact data can be created via POST /contacts/ to initialize a record.
Update existing contacts with PUT /contacts/:contactId and map fields accordingly.
POST /contacts/
contactId, email, name
Read a contact’s tasks with GET /contacts/:contactId/tasks for workflow visibility.
Create tasks with POST /contacts/:contactId/tasks and add notes with POST /contacts/:contactId/notes.
GET /contacts/:contactId/tasks
contactId, taskId, notes
Automate CRM updates without writing code.
Synchronize data in real-time across tools.
Build custom workflows tailored to your business processes.
This glossary defines API endpoints, authentication, rate limits, and data mapping concepts used by the connector.
A specific URL path in an API that performs a defined action.
A standard authorization framework that enables secure access to user data without sharing passwords.
The process of verifying identity before granting access to an API.
A callback URL that receives real-time event updates from an API.
Capture form responses and create a new contact in the Contacts API via POST /contacts/.
Use POST /contacts/:contactId/tags to apply segments as users interact.
Create notes and tasks via POST endpoints to keep CRM context up to date.
Grant access to GHL and your Zapier workspace to generate tokens and configure scopes (readonly).
Select fields such as contactId, name, email, and map to Zapier fields; choose endpoints like GET /contacts/:contactId.
Create a test Zap, run tests, and refine mapping until data flows as expected.
No coding is required. The Zapier App Connector handles authentication, data mapping, and endpoint calls for you. Use triggers and actions to automate workflows. If you need more granular control, you can add multiple steps to chain actions.
The connector exposes a broad set of endpoints from the Contacts API: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, POST /contacts/, PUT /contacts/:contactId, etc. You can use them to read data, create records, update tasks, and manage notes. Not all endpoints are required for every use case; select the ones that fit your workflow.
Read-only access allows you to fetch and display data. For creating or updating records, ensure your token has write permissions (e.g., POST/PUT). You can start with readonly to explore, then expand scopes as needed.
Yes. You can create or update contacts using POST /contacts/ and PUT /contacts/:contactId. Map the fields in Zapier to ensure the data lands in the right places in the Contacts API.
Access tokens can expire. Use the provided refresh flow or re-authenticate to renew access. Zapier will guide you through renewal when a token expires.
If you hit rate limits, implement exponential backoff in your Zaps and stagger requests. Consider spreading calls across steps or batching reads where possible.
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Complete Operations Catalog - 126 Actions & Triggers
