How to Connect Databox to Contacts API (GHL)

Databox x Contacts API: Seamless integration

How to connect the Contacts API with Databox

This guide explains how Databox connects to the GHL Contacts API, including authentication, endpoint usage, and data synchronization to keep contacts up to date in your dashboards.

GHL API Authentication

Access to the Contacts API requires secure authentication via OAuth 2.0 tokens or an API key. Your Databox connection should request the contacts.readonly scope to read contact data.

Databox App Authentication

Databox authenticates to GHL using the credentials provided in your app settings. Store tokens securely and rotate them regularly to protect sensitive contact information.

GHL Contacts API Endpoints

– GET /contacts/:contactId — retrieve a specific contact – GET /contacts/:contactId/tasks — fetch tasks for a contact – GET /contacts/:contactId/tasks/:taskId — fetch a specific task – GET /contacts/:contactId/notes — retrieve notes for a contact – GET /contacts/:contactId/notes/:id — retrieve a single note – GET /contacts/:contactId/appointments — list appointments for a contact – GET /contacts/ — list contacts – GET /contacts/business/:businessId — list contacts by business – POST /contacts/ — create a new contact – PUT /contacts/:contactId — update a contact – DELETE /contacts/:contactId — delete a contact – POST /contacts/:contactId/tasks — create a task for a contact – PUT /contacts/:contactId/tasks/:taskId — update a task – PUT /contacts/:contactId/tasks/:taskId/completed — mark task as completed – DELETE /contacts/:contactId/tasks/:taskId — delete a task – POST /contacts/:contactId/tags — add tags to a contact

Top 3 Connections for Databox + Contacts API

1) Create or Update Contact

Trigger: when a new contact is created in Databox or a key field changes.

Actions: POST /contacts/ to create; PUT /contacts/:contactId to update; map fields like email, name, phone.

POST /contacts/ (create) and PUT /contacts/:contactId (update)

Key fields: email, firstName, lastName, phone

Top 3 Connections for Databox + Contacts API

2) Task Synchronization

Trigger: a task is created or updated for a contact in Databox.

Actions: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId

POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId

Fields: contactId, taskTitle, dueDate, status

Top 3 Connections for Databox + Contacts API

3) Notes and Tags Synchronization

Trigger: notes added or tags updated for a contact.

Actions: POST /contacts/:contactId/notes; PUT /contacts/:contactId/notes/:id; POST /contacts/:contactId/tags

POST /contacts/:contactId/notes; PUT /contacts/:contactId/notes/:id; POST /contacts/:contactId/tags

Fields: contactId, noteContent, tagNames

No‑Code Benefits for Databox + Contacts API

Zero‑code integration lets you connect Databox to GHL without custom development.

Fast setup using OAuth or API keys, pre-built connectors, and intuitive mapping.

Real‑time data sync keeps your dashboards current for proactive insights.

Key Terms and Glossary

Core terms and processes used in the Databox ↔ GHL integration are defined here to help you understand data flows.

API

Application Programming Interface that allows Databox to read and write data via GHL endpoints.

Endpoint

A specific URL in the GHL API used to perform a defined action, such as retrieving a contact.

Authentication

The method used to prove identity to GHL (OAuth 2.0 tokens or API keys) and grant access to endpoints.

Webhook

A URL where Databox or GHL sends real-time events to trigger actions in your workflows.

People also Search for:

3 Creative Ideas for Databox + Contacts API

Idea 1: Contact Rollups

Aggregate contact changes into a single dashboard view to monitor updates at a glance.

Idea 2: Task-Driven Workflows

Trigger automated Databox workflows when GHL tasks are created or updated.

Idea 3: Notes & Tags Insight

Use notes and tags to segment audiences and drive tailored dashboards.

3 Steps to Connect Databox with the Contacts API

Step 1: Gather credentials

Obtain OAuth tokens or API keys from GHL and register the Databox app in your account.

Step 2: Configure endpoints

Map fields, select read-only endpoints, and set up triggers in Databox.

Step 3: Test and deploy

Run test syncs, verify data integrity, and enable automatic updates in your dashboards.

Frequently Asked Questions

How secure is the Databox ↔ GHL integration?

Databox uses OAuth 2.0 tokens or API keys to authenticate requests to the GHL API. Always follow least-privilege access and rotate tokens regularly. Use IP restrictions and per‑token scopes to minimize risk. In practice, you’ll configure Databox with a read-only scope for safe data access and monitor for unusual activity.

No custom code is required for standard data syncing. You can connect via the Databox UI using the built-in GHL connector and map fields. For advanced workflows, you may leverage automation within Databox or a middleware like Zapier, but no heavy coding is necessary.

For most contact tracking, endpoints like GET /contacts/:contactId, GET /contacts/:contactId/tasks, and GET /contacts/:contactId/notes provide essential data. Depending on your needs, you can also pull a full list with GET /contacts/ and retrieve business-linked contacts via GET /contacts/business/:businessId.

Yes. You can create and update tasks and notes using POST and PUT endpoints. Databox can trigger actions based on task status changes or note updates to keep dashboards current with real-time information.

Required fields for a new contact typically include an email address and a name. Optional fields like phone, company, and custom fields can be included as needed to enrich your contact record.

Store tokens securely, rotate them periodically, and monitor access. Use role-based access control and restricted scopes to limit exposure. If a token is compromised, revoke and regenerate immediately.

Endpoint documentation is available in the GHL API reference. In Databox, you’ll find guided setup screens and field mappings that describe which endpoints to use and how to configure authentication.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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