Use standard OAuth 2.0 or an API key to authorize requests to the GHL Contacts API. Store tokens securely, rotate credentials regularly, and include the Authorization header with each call.
Register the DocketManager app with GHL, obtain client credentials, and configure a secure redirect URI. Use stored keys for requests and implement token refresh as needed.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: a request for a specific contact by ID
Actions: retrieve the contact record and pull related notes and tasks to display in DocketManager
GET /contacts/:contactId
contactId, include=notes,tasks
Trigger: request to view tasks for a contact
Actions: pull /contacts/:contactId/tasks and map to DocketManager tasks
GET /contacts/:contactId/tasks
contactId, status
Trigger: create task in DocketManager
Actions: POST /contacts/:contactId/tasks to create task in GHL
POST /contacts/:contactId/tasks
contactId, title, dueDate
Seamless, code-free data synchronization across your tools.
Unified view of customers with synced notes, tasks, and appointments.
Faster onboarding and reduced manual data entry through automated data fetches.
Key elements and processes you’ll encounter include endpoints, authentication, data mapping, and event-driven updates between GHL and DocketManager.
A URL path exposed by the API to retrieve or modify data.
The method by which your app proves identity to access the API, typically via OAuth tokens or API keys.
A real-time message sent by the system when a specified event occurs, used to trigger syncs.
The pair of keys used for authenticating your app: a client_id and client_secret.
When a new contact enters DocketManager, automatically fetch their profile from the Contacts API and populate fields.
Sync tasks between the systems so changes propagate in real-time.
Aggregate notes from the Contacts API into DocketManager for a complete contact history.
Create your GHL app, obtain client credentials, configure redirect URI, and request the contacts.readonly scope.
Map GHL endpoints to DocketManager fields (contacts, tasks, notes).
Run tests, set up error handling, and deploy with observability.
The GHL Contacts API enables your apps to retrieve and manage contact data, tasks, notes, and more. In the DocketManager integration, it serves as the source of truth for contact details and activities. This helps ensure that your CRM and task management stay in sync. Two-way sync and automated data pulls minimize manual data entry and reduce errors.
Some endpoints can be used with no code through webhook-based automation or third-party connectors. However, depending on your requirements, you may implement custom logic to map fields and handle data transformations. The key is to define clear data mappings and retry/error handling strategies.
Authentication typically uses OAuth 2.0 tokens or API keys. You’ll obtain a client_id and client_secret from GHL, request access tokens, and include the Authorization header in requests. Remember to secure tokens, implement token refresh, and limit scopes to only what you need.
Data types include contact records, tasks, notes, and appointments. You can sync basic fields (name, email) and activity data (tasks, notes). Complex mappings may require custom fields or data normalization to fit DocketManager data models.
Yes. GHL and most connectors enforce rate limits. Plan for retries with exponential backoff, monitor quota usage, and design your integration to batch requests where appropriate to stay within limits.
Sandbox or test environments are often available. Use test credentials, simulate realistic data, and verify that syncs behave as expected before going live. Always monitor error logs during testing.
The full API endpoint list is provided in the ENDPOINTLIST section above. Additionally, refer to the GHL API documentation for the latest endpoint details, required headers, and example requests.
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