How to connect Docusign to Contacts API

Integrate Docusign with Contacts API for seamless contact management and signed-document workflows via GHL.

Step-by-step guide to linking Docusign with the Contacts API in GHL

This guide shows how to securely connect Docusign to GHL’s Contacts API, enabling automatic contact creation, task synchronization, notes capture, and signing-status updates.

Authentication for the Contacts API

Authenticate requests using OAuth 2.0 with the scope contacts.readonly by default. Upgrade to write permissions when you need to create or modify contacts. Store tokens securely and rotate them on a regular schedule.

Docusign authentication specifics

To connect Docusign to GHL, authorize the app, grant the requested permissions, and configure your redirect URL. Use refresh tokens to keep the connection alive and monitor token expiration.

GHL API Endpoints Used

GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags

Top 3 connection patterns for Docusign and Contacts API

Create or Update a Contact When a Docusign Contact Is Created

Trigger: A new contact is created in Docusign.

Action: Create or update the corresponding contact in the GHL Contacts API. Map key fields such as name and email from Docusign to the GHL contact.

POST /contacts/

name, email, ds_contact_id

Top 3 connection patterns for Docusign and Contacts API

Sync Docusign Tasks to Contacts API

Trigger: A task is created or updated in Docusign.

Create or update a task in Contacts API for the related contact. Include due date and status.

POST /contacts/:contactId/tasks

contactId, taskId, status

Top 3 connection patterns for Docusign and Contacts API

Sync Docusign Notes to Contact Notes

Trigger: A note is added to a Docusign envelope or document.

Create a note in Contacts API for the related contact. Map the note content and author.

POST /contacts/:contactId/notes

contactId, noteId

No-code benefits of connecting Docusign with Contacts API

Quick setup with drag-and-drop configuration, no custom code required.

Automated data sync reduces manual data entry and errors.

Unified view in GHL of signing data, contacts, tasks, and notes.

Key terms and glossary

This glossary covers API endpoints, authentication, data mapping, and workflow processes used to connect Docusign with the Contacts API.

API Endpoint

A specific URL path and HTTP method used to access a resource in the GHL API for integration.

Authentication

The process that validates your app and grants tokens to call the API, typically OAuth 2.0.

Webhook

An HTTP callback that notifies your app about events in real time.

Contact

A person record in the Contacts API with fields like name, email, and related data.

People also Search for:

Creative ideas for Docusign and Contacts API integration

Automate signing-triggered contact creation

Auto-create or update a Contacts API entry when a Docusign envelope is signed, including key fields.

Real-time status dashboards in GHL

Pull signing status, deadlines, and task updates into a single dashboard in GHL.

Smart document routing and contact enrichment

Use Docusign events to enrich Contacts API records with signer roles and contract types.

3 simple steps to connect Docusign with Contacts API

Authorize the app

In the GHL marketplace, authorize Docusign integration and grant access to Contacts data.

Configure data mappings

Map Docusign fields to Contacts API fields (name, email, envelopeId, signingStatus).

Test and deploy

Run a test with a sample envelope, verify data sync, then enable automation.

Frequently Asked Questions

Do I need developer skills to set this up?

You don’t need to write code to connect Docusign with the GHL Contacts API. The setup uses a guided, no-code config that maps Docusign data to GHL contacts and tasks. If you have development resources, you can customize mappings and extend the integration with additional endpoints. This makes it easy to start quickly and grow later.

Attachments from Docusign can be reflected in GHL as notes or files if supported by the mapping. Enable this feature by aligning envelope attachments to a note or file field in the Contacts API and be mindful of file size limits. Always test with representative documents.

If a contact already exists in GHL (based on a unique field like email or a ds_contact_id), the integration performs an upsert instead of creating a duplicate. You can adjust the unique key fields in your mapping to ensure clean data when syncing from Docusign.

Security uses OAuth 2.0 with token-based access. Tokens are stored securely, rotated regularly, and limited to the minimum necessary permissions. You can enable IP restrictions and monitor access logs for additional protection.

Yes. You can customize data fields by mapping Docusign data to corresponding Contacts API fields (for example, name, email, envelopeId, and signingStatus). If a field does not exist in GHL, create a custom field and map it from Docusign data.

Real-time webhooks notify your app of events such as envelope updates, task changes, and notes additions. Configure webhook listeners in GHL and implement retry logic to handle intermittent failures.

Endpoint details and documentation are provided in the Endpoints section of this page. You can copy paths like POST /contacts/ and POST /contacts/:contactId/tasks to implement or test your integration.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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