Access the Contacts API securely using OAuth 2.0 or API keys to authorize Drift requests to the endpoints.
Drift authenticates with the Contacts API using your Drift API key or OAuth token to enable data flow.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: a new lead enters Drift and should be reflected as a contact in the Contacts API
Actions: create or update a contact in the Contacts API, attach initial notes or tasks as needed
POST /contacts/ to create; PUT /contacts/:contactId to update
contactId, email, name, phone
Trigger: contact data is updated in the Contacts API
Actions: push updated fields to Drift to keep the contact record in sync
PUT /contacts/:contactId
contactId, name, email, status
Trigger: a contact is deleted or archived in one system
Actions: delete or archive the corresponding contact in the other app
DELETE /contacts/:contactId
contactId
Automate workflows without writing code
Real-time data sync reduces manual data entry
Faster customer journeys with consistent data across apps
Core elements and processes you will encounter when integrating the GHL Contacts API with Drift
An interface that lets Drift and GHL exchange data securely
A URL path paired with an HTTP method to perform an action
Proving identity to access the API via OAuth 2.0 or API keys
A real-time notification mechanism between apps
Automatically create or update a Contacts API record when a new Drift lead enters your pipeline
Create and sync tasks between Drift and Contacts API to track follow ups
Sync notes and conversations to keep context across apps
Obtain OAuth tokens or API keys for both apps and grant permissions.
Map Drift fields to Contacts API fields and set up webhooks.
Run test syncs, monitor logs, and enable automation.
You do not need to code to connect Drift to the Contacts API. Use built in connectors and webhooks to map fields and automate flows. If you prefer, you can also use a no-code automation platform to connect the apps.
Authentication can be done with OAuth 2.0 or API keys. Generate a token for Drift and a separate key for the Contacts API, then configure secure headers for each request. Store credentials in a secure vault and rotate them periodically.
Key endpoints include creating, reading, updating, and deleting contacts, tasks, and notes. You can use GET /contacts/:contactId to fetch a contact, POST /contacts/ to create, and PUT /contacts/:contactId to update, among others.
Test the connection by running sample requests in a sandbox or developer environment. Review the logs for success codes and any errors, then adjust mappings before going live.
Yes. You can map Drift fields to Contacts API fields such as name, email, and phone. Webhooks allow you to push changes automatically when either side updates a record.
Rate limits depend on your API plan. Plan for bursts during peak times and implement backoff retries to handle traffic gracefully.
Drift and API dashboards provide logs of requests, responses, and errors. Use these to diagnose issues and confirm successful synchronizations.
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Complete Operations Catalog - 126 Actions & Triggers
