Access to the Contacts API requires a valid API key or OAuth token. Generate a token from your GHL credentials and send it in the Authorization header as Bearer
Emma uses OAuth 2.0 to securely authorize access to your Contacts API data. When you connect Emma, you’ll grant scoped permissions limited to contacts.readonly by default, with options to extend as needed.
Available endpoints (examples): GET /contacts/:contactId — retrieve a single contact GET /contacts/:contactId/tasks — list tasks for a contact GET /contacts/:contactId/tasks/:taskId — retrieve a specific task GET /contacts/:contactId/notes — list notes for a contact GET /contacts/:contactId/notes/:id — retrieve a specific note GET /contacts/:contactId/appointments — list appointments for a contact GET /contacts/ — list all contacts GET /contacts/business/:businessId — list contacts by business POST /contacts/ — create a new contact PUT /contacts/:contactId — update a contact DELETE /contacts/:contactId — delete a contact POST /contacts/:contactId/tasks — create a task for a contact PUT /contacts/:contactId/tasks/:taskId — update a task PUT /contacts/:contactId/tasks/:taskId/completed — mark a task as completed DELETE /contacts/:contactId/tasks/:taskId — delete a task POST /contacts/:contactId/tags — add tags to a contact
Trigger: Access a contact in Emma or update their record, then pull the latest data from GET /contacts/:contactId to ensure the local view is current.
Actions: Retrieve the contact’s core fields, related tasks, notes, and appointments; propagate changes back to Emma as needed.
GET /contacts/:contactId
Key fields: contactId, name, email, phone, status
Trigger: Periodic sync to refresh Emma’s contact cache and keep records up to date.
Actions: Retrieve lists with GET /contacts/, apply filters, and push selected fields back to Emma for bulk updates.
GET /contacts/
Fields: contactId, name, email, status, updatedAt
Trigger: Create a new contact in Emma or update an existing one when lead data arrives or changes.
Actions: POST /contacts/ to create; PUT /contacts/:contactId to update; optionally apply tags for segmentation.
POST /contacts/; PUT /contacts/:contactId
Fields: contactId, name, email, phone, tags
Automate data flows and syncs without writing a single line of code, reducing manual work.
Launch faster with point-and-click automations that connect Emma to the Contacts API.
Build custom workflows using triggers, actions, and filters to fit your process.
This glossary covers the core elements and processes used in the Emma + Contacts API integration, including endpoints, authentication, triggers, and actions.
A specific URL path and HTTP method used to access a resource in the API.
The process of verifying identity and granting access to API resources.
A mechanism for the API to push events to your app in real time.
Open standard for token-based authorization that grants access without sharing credentials.
Automatically pull supplementary data from external sources and update Emma profiles to keep records rich and current.
When a contact is updated, automatically create follow-up tasks in Emma to keep your team aligned and proactive.
Synchronize notes and activity history between Emma and the Contacts API for a complete contact timeline.
Obtain your API key or set up OAuth for Emma to access the Contacts API securely.
Assign the appropriate scope (e.g., contacts.readonly) and adjust permissions as your use case evolves.
Run tests, verify data flows, and then enable automatic workflows in production.
You can authenticate using API keys or OAuth tokens. Bearer tokens should be included in the Authorization header for each request. OAuth is recommended for long-term integrations to avoid sharing credentials. Always use HTTPS to protect data in transit. If you’re new to API keys, generate a key in your GHL developer console, assign the minimal required scope (for example, contacts.readonly), and rotate keys regularly for security.
Emma can access a variety of endpoints to manage contacts, tasks, notes, and appointments. Typical calls include retrieving a contact, listing a contact’s tasks, or creating a new contact. The endpoint list provides examples for common workflows you’ll likely implement first.
No highly specialized coding is required to start. Many tasks can be accomplished with no-code automation and the connector’s prebuilt triggers and actions. For complex scenarios, you can add custom logic using Zapier or your preferred automation platform.
Test the connection by running a dry run in a staging environment. Validate that data is returned in the expected shape, check for proper authentication, and confirm that triggers fire as intended. Review error messages and adjust scopes if needed.
The contacts.readonly scope allows reading contact data such as basic fields and related resources. Depending on your plan, you may extend permissions to write or update contacts. Always start with the least privilege necessary.
Yes. You can create or update contacts via POST /contacts/ and PUT /contacts/:contactId. This enables two-way synchronization with Emma. Use tagging and field mappings to maintain data consistency.
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