Authenticate requests to the Contacts API using your GHL access token with the required scope (for example, contacts.readonly). Always pass the token in the Authorization header as a Bearer token.
EnquiryBox relies on secure tokens to authorize API calls. Ensure you have valid credentials, protect them, and apply the correct scope to perform the desired actions.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: A new contact is created in EnquiryBox or a contact is updated in GHL.
Actions: fetch contact data via GET /contacts/:contactId and map fields to EnquiryBox records for a unified view.
GET /contacts/:contactId
Key fields: id, email, firstName, lastName, phone, status
Trigger: contact details change in either system.
Actions: update contact via PUT /contacts/:contactId; create or update tasks with POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId.
PUT /contacts/:contactId
Key fields: contactId, attributes, taskList
Trigger: notes added or updated for a contact.
Actions: read and write notes via GET /contacts/:contactId/notes and POST /contacts/:contactId/notes; review appointments via GET /contacts/:contactId/appointments.
GET /contacts/:contactId/notes
Key fields: noteId, content, date
Automated data synchronization reduces manual entry and errors between EnquiryBox and your CRM.
Real-time updates speed up workflows and improve customer engagement.
A centralized view of contacts, tasks, and notes without heavy development effort.
This glossary covers API basics, authentication, endpoints, triggers, and data mapping used to connect EnquiryBox with the Contacts API.
An application programming interface that lets software programs communicate and exchange data.
A specific URL path used to perform an API operation, such as retrieving a contact or creating a task.
A callback URL that receives event notifications in real time.
An open standard for token-based authorization used by APIs.
Automatically create or update contact records when a new inquiry arrives in EnquiryBox, ensuring a complete contact history.
Automatically generate tasks in EnquiryBox when contact activity occurs, keeping follow-ups timely.
Sync notes between EnquiryBox and Contacts for an auditable activity log.
Obtain your API key and set the required scope (contacts.readonly) in your GHL account, then prepare EnquiryBox to connect.
Map EnquiryBox events to GHL endpoints, such as GET /contacts/:contactId for reads and PUT /contacts/:contactId for updates.
Run tests, verify data mapping, and deploy the integration to production with proper logging.
The integration lets EnquiryBox perform CRUD operations on contact data within the Contacts API while syncing related tasks, notes, and appointments. This enables smoother workflows and consistent data across systems. You can start with read endpoints to surface contact information in EnquiryBox and progressively enable write actions as needed, with proper authentication and scopes.
No-code options are available through prebuilt connectors and templates. If you need deeper customization, you can code API calls or leverage webhooks for event-driven updates.
Common essentials include GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, POST /contacts/, PUT /contacts/:contactId, and POST /contacts/:contactId/tasks.
Authenticate with your GHL access token and the required scope (such as readonly or higher). Use the Authorization header with a Bearer token and rotate credentials regularly.
Yes. You can update notes, tasks, and other contact fields using PUT or POST requests within your token’s allowed scope.
Webhooks notify EnquiryBox of changes in GHL data (and vice versa), enabling real-time updates. Configure your webhook URL in the GHL dashboard and handle retries and security measures.
API documentation is available in the GHL developer portal and the EnquiryBox integration guide. Start there for endpoint references, authentication, and payload examples.
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Complete Operations Catalog - 126 Actions & Triggers
