To use the Contacts API, obtain an OAuth token or API key with the required scope (contacts.readonly). Include the token in the Authorization header for each request.
In FastBots, securely store your API credentials and use them to authenticate requests to the Contacts API. Rotate tokens regularly and follow least-privilege access principles.
Available endpoints include: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, contacts.write, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger: a contact is updated in FastBots, then fetch the latest data via GET /contacts/:contactId and push updates to your database or other systems.
Actions: GET /contacts/:contactId to pull data, then PUT /contacts/:contactId to update the central record in your system.
METHOD PATH: GET /contacts/:contactId
Key fields: contactId, email, phone
Trigger: a new task is created in FastBots for a contact.
Actions: POST /contacts/:contactId/tasks to create tasks; PUT /contacts/:contactId/tasks/:taskId to update; PUT /contacts/:contactId/tasks/:taskId/completed to mark complete.
METHOD PATH: POST /contacts/:contactId/tasks
Key fields: contactId, taskId, taskTitle
Trigger: notes or tags are added/updated for a contact in FastBots.
Actions: POST /contacts/:contactId/notes to add notes; POST /contacts/:contactId/tags to apply tags.
METHOD PATH: POST /contacts/:contactId/notes
Key fields: contactId, noteId, tag
Automate data flows without writing code, using built-in triggers and actions.
Increase team productivity with instant, real-time data sync across apps.
Scale CRM operations with auditable logs and consistent data across systems.
Essential elements and processes include endpoints, authentication, field mapping, triggers, actions, and error handling to build reliable automations.
A person stored in your CRM with identifying fields like name, email, and phone.
A URL path that performs an action on the GHL Contacts API, such as retrieving or updating a contact.
The method used to verify your identity when calling the API, typically OAuth tokens or API keys with proper scopes.
A callback URL that GHL can notify when specific events occur, enabling real-time workflows.
When a FastBots form is submitted, automatically create or update a contact in the Contacts API.
Generate follow-up tasks in the Contacts API when a deal is created or updated in FastBots.
Automatically attach notes and tags to contacts when FastBots detects changes.
Obtain an OAuth token or API key with the required scope (contacts.readonly) and prepare your app credentials.
Enter credentials into FastBots, set the base URL for the Contacts API, and map fields between systems.
Run test calls, verify data integrity, and monitor activity logs to ensure reliable syncing.
The Contacts API scope is designed to grant read access to contact data (for example, contacts.readonly). If your use case requires writing data, you may need elevated permissions granted by your GHL administrator. Always start with the least-privilege scope to minimize risk. Ensure your token is kept secure and rotated regularly.
Authentication is typically done via OAuth tokens or API keys. Store credentials securely, include the Authorization header in each request, and renew tokens before they expire. For production, use a secure vault and refresh tokens automatically.
For basic syncing, start with GET /contacts/:contactId to retrieve a contact, and POST /contacts/ to create new contacts. You’ll likely also need PUT /contacts/:contactId to update data and GET /contacts/ to list entries.
Yes. You can update most contact fields using PUT /contacts/:contactId, including name, email, and custom fields. Always validate data before sending updates and respect rate limits.
Handle errors with retries and exponential backoff. Check for common HTTP status codes (4xx for client errors, 5xx for server errors) and implement circuit breakers if needed. Log failures for audit and debugging.
Webhooks provide real-time updates when data changes. They are optional; you can poll endpoints instead. If real-time updates are critical, configure webhooks for contact events and validate payloads securely.
Rate limits vary by plan. Refer to your GHL API quota and implement backoff strategies to stay within limits. If you anticipate high traffic, consider batching requests where possible.
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Complete Operations Catalog - 126 Actions & Triggers
