How to connect Zapier App Connector to Contacts API

Connecting Feefo with the Contacts API through the Zapier App Connector for streamlined feedback

How to connect the Contacts API with Zapier App Connector

This guide demonstrates how to securely connect the Contacts API to the Zapier App Connector to bring Feefo feedback data into your CRM. You’ll authenticate, choose endpoints, and assemble automated workflows that keep data synchronized across systems.

Authentication for the Contacts API

Access to the Contacts API requires a valid API key with the scopes defined for your needs. Use the readonly scope (contacts.readonly) for retrieval and request elevated permissions if you need write access. Store credentials securely and rotate keys regularly.

Authentication for Zapier App Connector

Zapier App Connector authentication typically relies on OAuth 2.0 to authorize access to GHL data, with API keys as an alternative in private setups. Treat credentials as highly sensitive and implement secure storage and token refresh handling.

Available Endpoints for the Contacts API

GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, contacts.write, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags

Top 3 Connection Scenarios for Contacts API x Zapier App Connector

1) Retrieve a Contact and Its Details

Trigger: when a contact is created or updated in GHL, fetch the contact details via GET /contacts/:contactId

Actions: GET /contacts/:contactId to pull data, GET /contacts/:contactId/tasks to pull tasks, GET /contacts/:contactId/notes to pull notes

Method path examples: /contacts/:contactId and /contacts/:contactId/tasks etc.

Key fields: contactId, taskId, noteId, businessId

Top 3 Connection Scenarios for Contacts API x Zapier App Connector

2) Update a Contact and Schedule Tasks

Trigger: an update to a contact should propagate related workflow actions and task scheduling

Actions: POST /contacts/ to create, PUT /contacts/:contactId to update, POST /contacts/:contactId/tasks to schedule tasks, PUT /contacts/:contactId/tasks/:taskId to modify

Paths: /contacts/:contactId, /contacts/:contactId/tasks

Key fields: contactId, taskId

Top 3 Connection Scenarios for Contacts API x Zapier App Connector

3) Sync Notes and Appointments

Trigger: new or updated notes or appointments for a contact

Actions: GET /contacts/:contactId/notes, GET /contacts/:contactId/appointments

Paths: /contacts/:contactId/notes, /contacts/:contactId/appointments

Key fields: contactId

No‑code Benefits of the GHL Contacts API x Zapier App Connector

Automate data transfer between Feefo feedback, GHL contacts, and your app without writing code.

Reduce manual data entry, improve data accuracy, and accelerate workflows.

Get real time updates and trigger-based automations across tools.

Key Terms and Glossary

Understand endpoints, triggers, actions, method paths, and key fields used in the integration.

API Endpoint

A specific URL path that performs an operation against the API, such as retrieving a contact or creating a note.

Trigger

An event in GHL that starts an automation in APPNAME, such as a new contact or updated task.

Authentication

Methods used to prove identity and permission, typically API keys or OAuth credentials.

Business ID

A unique identifier for a business in the GHL API ecosystem.

People also Search for:

Creative ideas for connecting Contacts API with Zapier App Connector

Idea 1: Auto-create Feefo feedback tasks when a new contact is added

Automatically generate a task in GHL when a new contact enters the system via Feefo data.

Idea 2: Sync Feefo notes to the contact timeline

Push Feefo notes into the contact notes in GHL for a complete activity history.

Idea 3: One-click update of contact status on Feefo

Update the contact status in GHL based on Feefo feedback outcomes.

3 Simple Steps to Connect GHL Contacts API with APPNAME

Step 1: Authenticate

Obtain API key or OAuth credentials for the Contacts API.

Step 2: Select Endpoints

Pick endpoints like GET /contacts/:contactId and POST /contacts/ to sync data with Feefo.

Step 3: Build Zaps

Create automations with triggers, actions, and filters to automate Feefo data flow.

FAQ

What permissions are required to access Feefo data via the Contacts API?

You need at least read permission for contacts to pull data, and the scope must include contacts.readonly. If you require write access, request higher permissions from your admin. Always protect keys and rotate credentials regularly. Keep credentials secure and review access periodically to maintain data security.

The Contacts API provides access to read and modify contact data within the permissions granted. Some endpoints are read-only by design, while others allow creates, updates, or deletions depending on your app’s privileges. If you need full access, ensure APPNAME has the necessary privileges and your connector is approved for those operations.

Authenticate using OAuth 2.0 for Zapier App Connector or API keys for private integrations. Follow the provider’s OAuth flow or securely store API keys and use token refresh where required. Always implement secure storage and rotate credentials on a schedule to minimize risk.

Webhooks are supported for many real-time updates on supported plans. If webhooks are not available, you can implement periodic polling of endpoints to keep data fresh. Ensure you handle retries and idempotency to avoid duplicate processing.

Rate limits depend on the endpoint and plan. Plan for retries with exponential backoff and use batching when possible to reduce the number of requests. Monitor quota usage and adjust polling frequency accordingly.

Yes. You can update or delete contacts if your credentials permit. Use PUT /contacts/:contactId to update and DELETE /contacts/:contactId to remove a contact. Be mindful of data integrity and confirm actions before destructive operations. Consider implementing safeguards in Zapier to prevent accidental mass deletions.

Map fields by configuring the Zapier action with corresponding fields from the GHL Contacts data. Use consistent data types, handle missing fields gracefully, and create validation steps to ensure data quality across systems. Document field mappings for future maintenance.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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