Access to the GHL Contacts API requires a valid API token with at least read rights (scope: contacts.readonly). Generate a token in your GHL developer console or use OAuth if enabled, and include it in the Authorization header as Bearer
Formatter by Zapier stores and uses your GHL token. In the Zapier connection setup, supply the API token or complete the OAuth flow so Formatter can access the Contacts API securely.
– GET /contacts/:contactId\n- GET /contacts/:contactId/tasks\n- GET /contacts/:contactId/tasks/:taskId\n- GET /contacts/:contactId/notes\n- GET /contacts/:contactId/notes/:id\n- GET /contacts/:contactId/appointments\n- GET /contacts/\n- GET /contacts/business/:businessId\n- POST /contacts/\n- PUT /contacts/:contactId\n- DELETE /contacts/:contactId\n- POST /contacts/:contactId/tasks
Trigger: New or updated contact in GHL triggers a Zap in Formatter by Zapier.
Actions: Create or update a contact in GHL, optionally attach tasks or notes.
Path: POST /contacts/ to create; PUT /contacts/:contactId to update.
Key fields: email, firstName, lastName, phone, company
Trigger: A new task or note is added to a contact in GHL
Actions: Create tasks, add notes, update task status.
Path: POST /contacts/:contactId/tasks; POST /contacts/:contactId/notes
Fields: contactId, taskId, subject, dueDate, status; noteId, content
Trigger: Appointment updates or new appointments for a contact
Actions: Create or update appointments, sync assignees and times.
Path: POST /contacts/:contactId/appointments
Fields: contactId, appointmentId, startTime, endTime, location
Automate repetitive data entry without writing code, reducing manual errors.
Easily map fields between GHL and other apps with a visual interface.
Scale workflows across teams using reusable Zap templates.
Learn the essential terms and processes used when integrating GHL with Formatter by Zapier.
An Application Programming Interface that lets software apps talk to each other.
A specific URL in an API that performs a defined action.
The process of proving identity to access an API, typically via tokens or OAuth.
A URL that an API calls to push data to your app in real time.
Capture new form submissions and automatically create or update a contact in GHL with mapped fields.
When a GHL task is created or updated, push a corresponding task in Zapier to trigger follow-up actions.
Collect user input and create an appointment in GHL, with details mirrored in your calendar.
In Formatter, add a new connection to GHL and provide the API token or complete OAuth flow.
Create a Zap and map GHL contact fields to your target app fields.
Run tests to verify data moves correctly, then deploy to live.
The Formatter by Zapier integration lets you connect GHL’s Contacts API to Zapier workflows without writing code. It supports creating, reading, updating, and deleting contact data, and can trigger actions in downstream apps. This makes it easy to automate contact management and related activities across your tech stack.\n Use cases include syncing new form submissions to GHL, updating contact details from a customer support channel, or triggering tasks when a contact reaches a milestone.
The core endpoints covered include GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes, GET /contacts/:contactId/appointments, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, and POST /contacts/:contactId/tasks. Additional endpoints like GET /contacts/ and GET /contacts/business/:businessId are also available for broader lookups and batch operations.\n Some endpoints may be used in different Zap templates depending on your workflow needs.
Authenticate by providing a valid GHL API token or performing an OAuth flow if enabled for your account. In Formatter, store the token securely and select the appropriate connection when building your Zap. The token must include the scope required for the operations you perform (for example, contacts.readonly for read actions).\n If token expiration or revocation occurs, renew or reauthenticate within the Formatter connection settings.
Yes. You can create or update multiple contacts by using a Zap template that iterates over form submissions or a batch action. Use Zapier’s built-in looping or multiple steps to handle many records in sequence. Keep in mind API rate limits and consider queuing larger batches if needed.\n For each contact, map unique identifiers such as email to ensure idempotent updates and avoid duplicates.
Field mapping is done in Zapier’s action setup. You map GHL contact fields (email, firstName, lastName, phone, company) to corresponding fields in your destination app. You can also use Formatter to format or transform fields (like date formats) before sending them to the target app.\n Testing the mapping with sample data helps ensure data lands in the correct fields and formats.
Common errors include authentication failures, missing required fields, and rate limit messages. Verify your token permissions and that the token is active. Ensure required fields like email are present in POST /contacts/ requests. If a rate limit is hit, implement retries with backoff and consider batching requests.\n Check the API response codes and consult the GHL API docs for endpoint-specific requirements.
API rate limits and documentation are available in your GHL developer portal. Review endpoint-specific limits, retry guidance, and best practices for efficient integration. Keep a copy of the endpoint references handy for quick implementation in your Zap templates.\n For complex workflows, consider using multiple Zaps with specific focuses (contacts, tasks, notes) to stay within limits and maintain clarity.
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