Authenticate requests to the Contacts API using your GHL API credentials. Choose API key or OAuth as supported methods.
FormBackend securely stores credentials and uses them to authorize calls to the Contacts API, without exposing secrets in forms.
The following endpoints are used: GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags
Trigger when a new form submission creates or updates a contact in the Contacts API.
Actions include creating or updating contacts, attaching tasks and notes, and tagging contacts.
Common method paths: POST /contacts/ to create, GET /contacts/:contactId to read, PUT /contacts/:contactId to update, DELETE /contacts/:contactId to remove.
Key fields used: contactId, businessId, taskId, noteId, tagId.
When Contacts API records change, push updates to FormBackend to keep forms and records in sync.
Actions include mapping fields between forms and contact records, syncing statuses, and updating tags.
Use endpoints such as GET /contacts/:contactId, PUT /contacts/:contactId/tasks/:taskId, and POST /contacts/:contactId/tasks for sync.
Key identifiers: contactId, taskId, etc.
Configure webhooks from FormBackend to trigger API calls to Contacts API on form events.
Automation examples: create a contact when a form is submitted, add notes, apply tags, and set task reminders.
Webhook payloads map to API calls like POST /contacts/ and POST /contacts/:contactId/tasks.
Fields to map include contactId, taskId, tagIds.
Accelerated data capture through form submissions feeding directly into contact records.
Eliminate manual data entry and reduce errors with automated sync.
Create a streamlined workflow between lead forms and contact management.
This glossary defines API, endpoint, authentication, webhook, payload, and mappings as used in this integration.
Application Programming Interface that enables FormBackend to communicate with the Contacts API.
A URL path for accessing a specific resource in an API.
Methods to verify identity and permissions when calling the API (API keys, OAuth tokens).
The data sent with an API request or response body.
Map form fields to standard contact fields in the API to automatically create or update contacts.
Create follow-up tasks in Contacts API when a form is submitted, enabling instant collaboration.
Add context with notes and apply tags based on responses to keep records organized.
Obtain your API credentials from GHL and configure them securely in FormBackend.
Enter endpoint URLs, mapping rules, and authentication details in FormBackend.
Run end-to-end tests with sample submissions and verify data flows to Contacts API correctly.
The integration supports API key-based authentication and OAuth. Choose the method that matches your security policy and generate credentials in your GHL account. FormBackend securely stores and uses tokens or keys with each API call to maintain secure access.
Yes. You can upsert contacts—create if they do not exist, or update if they do. Use POST /contacts/ to create and PUT /contacts/:contactId to update; GET can verify existing records before upserts.
Essential endpoints for basic sync include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, and GET /contacts/. Additional endpoints like GET /contacts/:contactId/tasks and POST /contacts/:contactId/tasks enable task synchronization.
Yes. To create tasks from FormBackend, map form fields to task properties and call POST /contacts/:contactId/tasks. You can also update tasks with PUT /contacts/:contactId/tasks/:taskId.
Webhooks are supported. Configure triggers on form events to call Contacts API endpoints automatically. This enables real-time updates without manual steps.
Rate limits apply per GHL plan. If you approach limits, implement exponential backoff and retries where appropriate and consider batching requests when feasible.
Enable error logging in FormBackend and monitor HTTP status codes returned by the API. Implement retry logic for transient errors and alert on persistent failures.
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Complete Operations Catalog - 126 Actions & Triggers
