To use the Contacts API, generate API credentials in your GHL developer portal, then include the access token in your requests. Use the appropriate scope: contacts.readonly for read-only operations and a full scope for write operations.
Fulcrum authenticates against the Contacts API using OAuth 2.0. Configure your app to request access and refresh tokens, then securely store and pass them with each request.
Key endpoints include: GET /contacts/:contactId to fetch a single contact; GET /contacts/ to list contacts; POST /contacts/ to create a contact; PUT /contacts/:contactId to update; DELETE /contacts/:contactId to delete; GET /contacts/:contactId/tasks and POST /contacts/:contactId/tasks to manage tasks; GET /contacts/:contactId/notes and POST /contacts/:contactId/notes to manage notes; GET /contacts/business/:businessId for business-specific queries; POST /contacts/:contactId/tags to add tags; GET /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/appointments.
Trigger: A new or updated contact is created in Fulcrum.
Actions: Use POST /contacts/ to create a new contact or PUT /contacts/:contactId to update an existing one.
Method/Path: POST /contacts/ or PUT /contacts/:contactId
Required fields: name, email, phone, and a unique external_id to map records.
Trigger: Updated contact data is available from the Contacts API.
Actions: Update Fulcrum contact details using your Fulcrum workflow and mapping.
Method/Path: GET /contacts/:contactId (read) or GET /contacts/ (list)
Key fields: contactId, name, email, lastUpdated
Trigger: Tags are added or updated in Fulcrum.
Actions: POST /contacts/:contactId/tags to add or update tags in the Contacts API.
Method/Path: POST /contacts/:contactId/tags
Required: contactId and tag values (e.g., tags: [“lead”, “vip”])
No-code setup lets non-developers connect Fulcrum to Contacts API using visual workflows and triggers.
Automations run in real-time, syncing data and reducing manual data entry.
Scalable data flows across contacts, notes, tasks, and appointments with minimal maintenance.
Key elements include Contacts, Tasks, Notes, Tags, and Appointments. Processes cover authentication, data mapping, and error handling.
Application Programming Interface: a set of rules that enables applications to talk to each other.
A specific URL path in an API that performs a particular action, such as GET /contacts/:contactId.
An authorization framework that lets apps obtain limited access tokens to call APIs securely.
A callback URL that gets notified when specific events occur, enabling near real-time updates.
Automatically create or update lead contacts in the Contacts API as Fulcrum records enter your funnel.
Keep a complete activity trail by syncing tasks and notes between Fulcrum and the Contacts API.
Use webhooks and retries to ensure data integrity across both systems.
Request API credentials in the GHL developer portal and assign the Contacts API scope.
Set up triggers in Fulcrum to push data to the Contacts API and map fields.
Run tests, verify data, and monitor logs after going live.
The core data you can sync includes contacts, notes, tasks, and appointments. You can read contact details, create new contacts, and update existing records across both systems. This enables a unified view of a contact’s activity.
No heavy coding is required. Use visual workflow builders and pre-built connectors to map fields and trigger actions. For more advanced scenarios, a developer can add custom logic with minimal code.
Authenticate with the Contacts API using OAuth 2.0 or API keys as provided by your GHL developer portal. Include tokens in request headers and refresh as needed.
The top endpoints for Fulcrum integration include GET /contacts/:contactId to fetch a contact, GET /contacts/ to list, POST /contacts/ to create, PUT /contacts/:contactId to update, and POST /contacts/:contactId/tags to manage tags.
Yes. You can delete contacts in the Contacts API or in Fulcrum depending on your workflow, but ensure downstream systems are updated or archived accordingly.
Errors are logged, and retries are scheduled automatically. Implement backoff strategies and monitor webhook failures to keep data in sync.
Rate limits vary by endpoint. Plan for bursts and implement exponential backoff to avoid hitting quotas.
Due to high volume, we will be upgrading our server soon!
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