Authenticate requests using OAuth 2.0 or an API key. In GHL, create an app, obtain client credentials, and configure the connection in GorillaDesk.
In GorillaDesk, securely store access tokens and refresh them as needed. Use the credentials to authorize API calls to the Contacts API.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: a contact is updated in GorillaDesk, then fetch the latest record via GET /contacts/:contactId.
Actions: update the local GorillaDesk contact data and sync related tasks/notes.
GET /contacts/:contactId
Required fields: contactId, lastUpdated, name, email
Trigger: new or updated contact in GorillaDesk.
Actions: POST /contacts/ to create, or PUT /contacts/:contactId to update existing records.
POST /contacts/; PUT /contacts/:contactId
Fields: name, email, phone, company
Trigger: tags are added in GorillaDesk.
Actions: POST /contacts/:contactId/tags to attach tags and drive segmentation.
POST /contacts/:contactId/tags
Fields: contactId, tags
No-code automation that connects GorillaDesk with the Contacts API for instant data syncing.
Bidirectional data consistency across apps without custom development.
Faster onboarding and scalable workflows using pre-built endpoints.
This glossary defines common terms used in this guide, including API endpoints, authentication methods, and data objects you’ll encounter when integrating GorillaDesk with the Contacts API.
A specific URL path that performs a defined action on the server, such as GET /contacts/:contactId.
Verifying identity to access API resources, typically via OAuth 2.0 tokens or API keys.
An authorization framework that allows apps to access user data with explicit consent.
A label applied to a contact to help organize and filter records.
Automatically create welcome tasks and notes when a new contact enters GorillaDesk, using GET /contacts/:contactId and POST /contacts/.
Auto-sync task status changes between GorillaDesk and the Contacts API via PUT /contacts/:contactId/tasks/:taskId and POST /contacts/:contactId/tasks.
Tag contacts based on activity to improve segmentation and targeting using POST /contacts/:contactId/tags.
Register the app in the GHL developer portal and obtain client credentials (client_id and client_secret).
Choose endpoints and set scopes such as contacts.readonly or contacts.write.
Test in a sandbox, verify data sync, then deploy to production and monitor.
The GHL Contacts API provides endpoints to manage contacts, notes, tasks, and appointments. It enables apps like GorillaDesk to retrieve and organize CRM data efficiently. GorillaDesk integration uses these endpoints to keep records in sync and automate repetitive CRM workflows without manual data entry.
Authentication is typically done with OAuth 2.0 tokens or API keys. Start by registering the app in the GHL developer portal to obtain client_id and client_secret, then configure tokens in GorillaDesk. Refresh tokens as needed and implement secure storage and rotation to maintain a secure connection.
Key endpoints cover reading and writing contacts, tasks, notes, and tags. Examples include GET /contacts/:contactId, POST /contacts/, PUT /contacts/:contactId, and POST /contacts/:contactId/tasks. Other endpoints allow querying tasks, notes, appointments, and tagging to support comprehensive CRM workflows.
Yes. The API supports creating and updating records using POST and PUT operations (for example POST /contacts/ to create a contact and PUT /contacts/:contactId to update). Write operations enable real-time data propagation from GorillaDesk to the Contacts API and back when configured with proper webhooks and scopes.
No heavy coding is required if you use the no-code connectors and app integrations provided. The GorillaDesk and Contacts API integration can be configured through credential setup and endpoint selection. For advanced automations, light scripting or workflow builders can be used to tailor triggers and actions.
Security is enforced via OAuth 2.0 tokens, API keys, and secure credential storage. Rotate tokens regularly and limit scopes to the minimum required. Consider IP whitelisting and auditing access to ensure ongoing protection of your data.
Resources include official API documentation, developer guides, and the Rankr support portal. You can also connect with the Rankr community for best practices and template workflows. If you need tailored assistance, contact Rankr support for hands-on help.
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