Authenticate requests with your API credentials and the required scope (contacts.readonly). Store credentials securely and rotate keys as needed.
Configure Gravity Forms to use your API credentials when connecting to the Contacts API, using the app’s built-in authentication options or a Zapier-style connection.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger: Gravity Forms submissions
Actions: create or update a contact in the Contacts API; map fields like email, first_name, last_name, and phone; optionally create notes or tasks
POST /contacts/ to create a new contact or PUT /contacts/:contactId to update an existing one
Key fields: email (primary), first_name, last_name, phone
Trigger: new or updated form submission
Actions: add tags via POST /contacts/:contactId/tags
POST /contacts/:contactId/tags
Key fields: contactId, tags
Trigger: form submission or event
Actions: create a task via POST /contacts/:contactId/tasks
POST /contacts/:contactId/tasks
Key fields: contactId, task_title, due_date
Build powerful automations without writing code
Speed up data syncing between Gravity Forms and the Contacts API
Create reusable templates for recurring workflows
This glossary defines core elements: endpoints, triggers, actions, method paths, and key fields used in the Gravity Forms to Contacts API integration.
An API is a set of rules that allows Gravity Forms to interact with the Contacts API to read and write data.
An endpoint is a specific URL path that performs a defined operation on the server, such as GET /contacts/:contactId.
Authentication verifies identity before accessing the API, typically via API keys or OAuth.
A webhook sends real-time data to another app by posting to a URL when an event occurs.
Automatically create or update a contact in the Contacts API whenever Gravity Forms submissions occur, capturing key fields.
Automatically attach tags and notes to contacts based on responses to form fields.
Create follow-up tasks when a request requires action, ensuring timely engagement.
Obtain API keys and ensure the correct scopes are granted in both Gravity Forms and the Contacts API.
Enter the base URL, map form fields to contact fields, and set triggers and actions.
Test end-to-end, monitor logs, fix mapping issues, and push to production.
No coding is required for basic setups. Use the Gravity Forms integration interface to map fields and define triggers. The Contacts API handles the data operations in the background. For advanced automations, you can layer in conditional logic or use a tool like Zapier to extend the workflow.
For a minimal sync, you typically need read access to contacts (GET) and write access to create or update (POST/PUT). The endpoints listed cover retrieving a contact, creating/updating, and optional actions like tagging or creating tasks. Map a core contact field like email as the unique key.
Authentication is handled with API credentials and scopes. Use your API key or OAuth setup as provided by the Contacts API, and ensure the scope includes the operations you perform (e.g., contacts.readonly for read operations and contacts.write for edits). Store credentials securely.
Yes. You can create tasks, notes, or tags linked to a contact directly from Gravity Forms submissions. Use the appropriate endpoints to post tasks, add notes, or assign tags when a form is submitted.
A no-code workflow example: submit a form to create a contact, then automatically attach a tag and schedule a follow-up task. This can be configured with field mappings, triggers, and actions without writing code.
If a contact already exists (based on a unique field like email), the integration updates the existing record rather than creating a duplicate. Proper key fields ensure deduplication and data integrity.
Sync logs and history are visible in the integration dashboard or your API provider’s logs. Look for request/response details, timestamps, and any errors to troubleshoot issues.
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Complete Operations Catalog - 126 Actions & Triggers
