Connecting Zapier App Connector to Contacts API

Hotjar + Contacts API integration via Zapier App Connector to automate contact data

How to connect Contacts API with Zapier App Connector

This guide shows how to securely link your GHL Contacts API to the Zapier App Connector for Hotjar data synchronization, enabling automated updates, tasks, notes, and tags without code.

Authentication for Contacts API

Authenticate to the GHL Contacts API using OAuth2 and provide a scoped access to read and write contact data (scope: contacts.readonly).

Authentication for Zapier App Connector

Authorize the Zapier App Connector to access your GHL account and the Contacts API using OAuth and secure token exchange.

Contacts API Endpoints Overview

GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags

Top 3 connections between Contacts API and Zapier App Connector

1) Sync contact details in real time

Trigger: When a contact is created or updated in the Contacts API, fetch the latest data via GET /contacts/:contactId and push to GHL.

Actions: upsert contact in GHL, attach notes, and sync tasks if present.

GET /contacts/:contactId

contactId, email, firstName, lastName, phone, company

Top 3 connections between Contacts API and Zapier App Connector

2) Manage contact tasks and notes

Trigger: changes to tasks or notes for a contact (GET /contacts/:contactId/tasks, GET /contacts/:contactId/notes).

Actions: create or update tasks (POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId) and notes (POST /contacts/:contactId/notes).

GET /contacts/:contactId/tasks

contactId, taskId, status, dueDate, title

Top 3 connections between Contacts API and Zapier App Connector

3) Tagging and enrichment

Trigger: updates to tags on a contact using POST /contacts/:contactId/tags

Actions: add or remove tags via POST /contacts/:contactId/tags

POST /contacts/:contactId/tags

contactId, tags

No-code benefits of connecting Contacts API with Zapier App Connector

Automate data flow between Hotjar and GHL without writing a line of code.

Create powerful workflows that run on events, not on manual triggers.

Scale your data accuracy with real-time syncing and centralized in one dashboard.

Key terms and glossary

Definitions of endpoints, triggers, actions, authentication flows, and data fields used to connect GHL Contacts API with the Zapier App Connector for Hotjar.

Contacts API

GHL’s API surface for reading and writing contact records, including tasks, notes, appointments, and tags.

Endpoints

Specific API routes like GET /contacts/:contactId and POST /contacts/:contactId/tasks that perform CRUD operations.

Triggers

Events in one system that start automations in another, such as a new contact or updated task.

Actions

Operations that create, update, or delete data in GHL via the API or Zapier.

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Creative integration ideas for Contacts API with Zapier App Connector

Real-time contact sync from Hotjar to GHL

Set up a Zapier workflow that listens for events from Hotjar via the Contacts API and updates the corresponding contact in GHL in real time.

Automated task routing based on contact updates

Create tasks automatically when a contact changes state, using endpoints like POST /contacts/:contactId/tasks.

Tag-based enrichment for deeper insights

Automatically assign tags to contacts based on behavior captured by Hotjar and aligned with GHL tags.

3 steps to connect Contacts API with Zapier App Connector

Step 1: Connect accounts

Authorize your GHL account and connect the Contacts API to the Zapier App Connector.

Step 2: Map fields and endpoints

Map core contact fields (email, name, phone) and pair endpoints (GET /contacts/:contactId, POST /contacts/) to sync data.

Step 3: Test and deploy

Run validation tests, verify data consistency, and deploy automation to production.

Frequently Asked Questions

What is the Contacts API in this context?

The Contacts API provides programmatic access to contact records within GHL, including related data like tasks, notes, appointments and tags. It allows read and write operations to keep your CRM in sync with external apps like Hotjar via Zapier. You can tailor scopes to read-only or read-write needs and implement safe workflows with proper authentication. When used with the Zapier App Connector, you can trigger automations in response to hotjar events and push updates back into GHL without touching code, enabling seamless cross-app workflows.

Yes. Zapier App Connector acts as the bridge between Hotjar and GHL, so you can create no-code automations to sync data and drive actions. Answer 2: You’ll configure triggers on new or updated contacts, map fields, and specify actions such as upserting contacts, tasks, or notes in GHL.

The essential endpoints include GET /contacts/:contactId to read a contact, POST /contacts/ to create, PUT /contacts/:contactId to update, and POST /contacts/:contactId/tasks to create tasks, plus POST /contacts/:contactId/tags to assign tags. Depending on your use case, you may also read notes or tasks with endpoints like GET /contacts/:contactId/notes and GET /contacts/:contactId/tasks.

Use OAuth2 with scoped permissions and secure token handling. Store tokens in a secure vault and rotate them regularly. Ensure HTTPS, follow least privilege, and monitor activity logs in Zapier and GHL for anomalies.

Field mapping involves aligning your source fields (from Hotjar) with target GHL fields such as email, name, phone, and tags. Use Zapier’s built-in mapping to normalize formats and handle missing values to prevent data corruption.

Yes. You can automatically apply and update tags on contacts through the POST /contacts/:contactId/tags endpoint as part of a Zapier workflow. Consider tag constraints and duplicates; implement a deduping step where needed.

Error logs and run history appear in Zapier task history and in GHL activity logs. You can enable webhooks or email alerts for failures and test each step with sample data before going live.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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