Access to the Contacts API uses standard OAuth 2.0 tokens with the scope set to contacts.readonly. Use your GHL credentials to obtain access tokens and refresh tokens, and rotate credentials regularly to maintain security.
HotspotSystem authenticates to GHL via OAuth 2.0 client credentials or an API key, depending on your setup. Store credentials securely and grant only the minimum required scopes for operations.
– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – contacts.write – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags
Trigger: A new task is created in HotspotSystem for a contact.
Action: Create a corresponding task in Contacts API via POST /contacts/:contactId/tasks.
POST /contacts/:contactId/tasks
contactId, taskId, title, dueDate, status
Trigger: A new note is added in HotspotSystem for a contact.
Action: Create a note in Contacts API via POST /contacts/:contactId/notes.
POST /contacts/:contactId/notes
contactId, id, content, createdAt
Trigger: A business is associated or updated for a contact in HotspotSystem.
Action: Update business association via PUT /contacts/business/:businessId.
PUT /contacts/business/:businessId
contactId, businessId, associationDate
No-code data synchronization between HotspotSystem and Contacts API, enabling real-time updates without custom code.
Automated task, note, and contact syncing to improve data accuracy across both platforms.
Centralized dashboards to monitor contact activity, tasks, and engagement across systems.
Definitions for endpoints, authentication, and data mappings used in this integration.
A specific URL path and HTTP method used to perform an action against the API.
An authorization framework enabling secure access tokens for API calls.
Individuals stored in the Contacts API with associated tasks, notes, and appointments.
Event-driven notifications that initiate actions in response to changes in one system.
When a new contact is added in HotspotSystem, automatically create onboarding tasks in the Contacts API to guide progress.
Attach notes from HotspotSystem to the corresponding contact in Contacts API to maintain a complete activity history.
Link business data to contacts and visualize relationships in a unified dashboard.
Obtain OAuth 2.0 credentials for both apps and store them securely.
Grant only the necessary scopes (e.g., contacts.readonly) to minimize access.
Use test contacts and tasks to verify mappings, endpoints, and triggers before going live.
The integration uses OAuth 2.0 tokens to authorize API calls. Access tokens should be stored securely and refreshed before they expire. Use the provided scopes to limit access to contacts data. Regularly rotate credentials to maintain security.
You can synchronize contacts, tasks, notes, appointments, and tags. Data can flow from HotspotSystem to Contacts API and vice versa depending on endpoint permissions and configured triggers. Ensure mappings align with your business process to keep data consistent.
Yes. When supported, webhooks or triggers can push updates in near real-time. If webhooks aren’t available in your plan, you can implement polling as a fallback to keep data current.
Use secret storage for credentials, restrict access to only necessary services, rotate keys regularly, and monitor login activity. Enable least-privilege policies and audit trails for all integration actions.
Yes. You can customize field mappings (contactId, task fields, notes content, etc.) via the integration settings. This lets you align data schemas between HotspotSystem and the Contacts API.
API rate limits depend on your plan. Plan for bursts during onboarding and use exponential backoff for retries. If you anticipate higher usage, consider tiered plans or request rate-limit adjustments.
Integration logs are available in the app’s diagnostics section. You can review endpoint calls, failed attempts, and error messages to troubleshoot and improve reliability.
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Complete Operations Catalog - 126 Actions & Triggers
