Requests to the Contacts API require a secure token with the scope ‘contacts.readonly’. Use the GHL authentication flow to obtain and refresh tokens, and apply the token to all API calls.
Hubstaff authentication uses an API token provisioned for API access. Store credentials securely, rotate them regularly, and scope permissions to only what you need for contacts data.
GET /contacts/:contactId\nGET /contacts/:contactId/tasks\nGET /contacts/:contactId/tasks/:taskId\nGET /contacts/:contactId/notes\nGET /contacts/:contactId/notes/:id\nGET /contacts/:contactId/appointments\nGET /contacts/\nGET /contacts/business/:businessId\nPOST /contacts/\nPUT /contacts/:contactId\nDELETE /contacts/:contactId\nPOST /contacts/:contactId/tasks\nPUT /contacts/:contactId/tasks/:taskId\nPUT /contacts/:contactId/tasks/:taskId/completed\nDELETE /contacts/:contactId/tasks/:taskId\nPOST /contacts/:contactId/tags
Trigger: a contact is created or updated in Hubstaff
Actions: create or update the corresponding contact in the Contacts API; optionally trigger related tasks or notes
Method/Path: POST /contacts/ or PUT /contacts/:contactId
Key fields: contactId, name, email, phone
Trigger: Hubstaff task updates for a contact
Actions: create or update tasks via POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId; mark completed via PUT
Method/Path: POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId
Key fields: taskId, contactId, title, status
Trigger: updates to notes or tags
Actions: create/update notes and apply tags in the Contacts API
Method/Path: POST /contacts/:contactId/notes; PUT /contacts/:contactId/notes/:id; POST /contacts/:contactId/tags
Key fields: noteId, contactId, content, tags
Automate data syncing without any code, saving time and reducing human error
Centralized contact context across tools improves outreach, support, and reporting
Audit trails, versioning, and rollback help maintain data integrity
Overview of data elements and processes used when connecting Hubstaff to the Contacts API, including mapping fields, endpoint usage, and data flow
Application Programming Interface — a set of rules that enables software components to communicate. In this integration, the API defines how Hubstaff and the Contacts API exchange data.
A specific URL path and HTTP method defined by an API to perform an action, such as GET /contacts/:contactId.
A credential used to authorize API requests. Tokens should be stored securely and rotated periodically.
Permissions assigned to a token that limit access, e.g., contacts.readonly
Build a live dashboard showing contact data synced from Hubstaff to the Contacts API with status indicators and alerting for failures.
Automatically create tasks in Hubstaff when critical contact events occur in the Contacts API to keep teams aligned.
Capture context from Hubstaff activity in notes and apply relevant tags in the Contacts API for richer CRM data.
Acquire API tokens with the correct scope (contacts.readonly) and store them securely.
Define field mappings (name, email, phone) and map endpoints for read/write operations.
Run integration tests, monitor logs, and roll out in production with retries.
You can sync core contact data such as name, email, phone, and company between Hubstaff and the Contacts API. Additional context like notes and tasks can be linked to each contact to provide a complete CRM view. Data can be read from Hubstaff or written to the Contacts API depending on your workflow. Keep mappings synchronized to ensure updates propagate to all connected systems. In no-code setups, use automated triggers to keep fields aligned without manual edits.
Authentication relies on a secure API token with the appropriate scope. The token should include at least contacts.readonly for read access. Store tokens securely, rotate them regularly, and avoid embedding credentials in client-side code. For Hubstaff, use the standard API authentication flow to obtain and refresh tokens as needed.
Triggers can include contact creation or updates in Hubstaff and corresponding create or update actions in the Contacts API. Task creation, updates, and completion events in Hubstaff can also trigger related task records in the Contacts API. Notes and tags updates can trigger syncing to keep CRM context fresh. Proper event filtering helps minimize unnecessary API calls.
Field mapping should include core contact fields (name, email, phone) and any custom fields you rely on. Map Hubstaff task titles to contact tasks, and map notes to contact notes where appropriate. Use consistent data types and validation to prevent mismatches, and document mappings so future updates are easy.
Most APIs impose rate limits. Plan for a reasonable quota, implement retries with backoff, and monitor for throttling. In no-code flows, batch operations where possible and stagger requests to avoid hitting limits. If you expect spikes, consider a queueing mechanism to smooth load.
Yes. You can create and attach notes to contacts and apply tags to categorize records. This improves context for outreach and support. Ensure notes and tags are structured consistently to preserve readability across teams. Regularly review tag taxonomy to keep it useful.
When errors occur, implement retries with exponential backoff and log details for debugging. Use idempotent operations where possible to avoid duplicate records. Have a fallback plan and alerting so you can respond quickly to failures. Validate responses and retry only on transient errors.
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Complete Operations Catalog - 126 Actions & Triggers
