How to Connect Insightly to the GHL Contacts API

GHL Contacts API × Insightly: seamless data flow for contacts, tasks, notes, and appointments.

How to connect the GHL Contacts API with Insightly

This guide shows how to securely connect Insightly to the GHL Contacts API, outline authentication, available endpoints, mapping strategies, and best practices for reliable data sync.

GHL Contacts API Authentication

Authenticate to the GHL Contacts API using OAuth 2.0 or API keys. Store tokens securely and rotate credentials regularly for best security.

Insightly Authentication

Authorize Insightly to access and exchange data with the GHL Contacts API. Depending on Insightly, you may use OAuth flows or API tokens to grant access.

Key Endpoints for the GHL Contacts API

Endpoint1: GET /contacts/:contactId; Endpoint2: GET /contacts/:contactId/tasks; Endpoint3: GET /contacts/:contactId/tasks/:taskId; Endpoint4: GET /contacts/:contactId/notes; Endpoint5: GET /contacts/:contactId/notes/:id; Endpoint6: GET /contacts/:contactId/appointments; Endpoint7: GET /contacts/; Endpoint8: GET /contacts/business/:businessId; Endpoint9: contacts.write; Endpoint10: POST /contacts/; Endpoint11: PUT /contacts/:contactId; Endpoint12: DELETE /contacts/:contactId; Endpoint13: POST /contacts/:contactId/tasks; Endpoint14: PUT /contacts/:contactId/tasks/:taskId; Endpoint15: PUT /contacts/:contactId/tasks/:taskId/completed; Endpoint16: DELETE /contacts/:contactId/tasks/:taskId; Endpoint17: POST /contacts/:contactId/tags

Top 3 connection patterns for GHL Contacts API with Insightly

Real-time contact creation and updates

Trigger: a contact is created or updated in Insightly.

Actions: create or update the matching contact in the GHL Contacts API; optionally sync related tasks and notes.

Method paths: POST /contacts/ to create; PUT /contacts/:contactId to update.

Key fields: contactId, name, email, phone, company, tags

Top 3 connection patterns for GHL Contacts API with Insightly

Tasks and notes sync between Insightly and GHL

Trigger: a task or note is created or updated in either system.

Actions: mirror tasks and notes to the other system and keep status aligned.

Method paths: PUT /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/notes

Key fields: contactId, taskId, noteId, subject, dueDate, status, content

Top 3 connection patterns for GHL Contacts API with Insightly

Tag and business association sync

Trigger: a tag is added or removed in Insightly or GHL.

Actions: sync tags and align business associations between systems.

Method path: POST /contacts/:contactId/tags

Key fields: contactId, tagId, tag

No-code benefits when connecting GHL Contacts API with Insightly

Automate repetitive data entry, reduce manual errors, and speed up onboarding.

Real-time data sync keeps both systems in sync without writing code.

Scalable automation that grows with your business without custom development.

Glossary of Key Terms

This glossary defines common terms and processes used to connect GHL with Insightly and orchestrate data flow.

API

Application Programming Interface that lets apps talk to each other and share data safely.

OAuth 2.0

Authorization framework that enables secure access without sharing user passwords.

Endpoint

A specific URL path in an API that performs a function and returns data.

Payload

The data sent in a request or returned in a response, commonly JSON.

People also Search for:

Creative ideas for using the GHL Contacts API with Insightly

Idea 1: Auto-create contacts

When Insightly adds a contact, automatically create or update the matching contact in GHL and populate key fields.

Idea 2: Task-driven follow-ups

Create tasks in Insightly based on activity in GHL to ensure timely follow-ups.

Idea 3: Centralized notes

Sync notes between Insightly and GHL to keep context available in both places.

Three steps to connect Insightly with the GHL Contacts API

Step 1: Authenticate and authorize

Obtain OAuth credentials for both apps and exchange tokens securely.

Step 2: Map endpoints and fields

Select endpoints and define field mappings to ensure data flows correctly.

Step 3: Test, monitor, and deploy

Run tests, verify mappings, and deploy to production with monitoring.

Frequently Asked Questions

What authentication methods are supported?

The GHL Contacts API supports OAuth 2.0 and API keys for authentication. Use OAuth for user-scoped access and refresh tokens, or API keys for server-to-server setups. Always store credentials securely and rotate them on a schedule. If you run into permission issues, verify the scopes granted to your token.

Yes. You can sync notes and tasks between Insightly and the GHL Contacts API. Configure triggers to replicate updates in either direction and ensure statuses and timestamps align. Regularly review mappings to keep notes and task data consistent.

A set of 17 endpoints is available to manage contacts, tasks, notes, appointments, and tags. You can read, create, update, or delete data as needed. Use the listed endpoints to build precise, reliable automations without code.

Connections are secured using standard OAuth 2.0 flows or API keys, with tokens stored securely. Use HTTPS for all requests and enforce least-privilege access by restricting scopes. Audit logs and monitoring help detect anomalies.

No coding is required. This integration uses pre-built connectors and well-documented endpoints. You can configure mappings, triggers, and actions in a visual interface or automation tool without writing code.

If an error occurs, check credentials, scope, and endpoint paths. Review mapping definitions, and enable verbose logs. Use test runs to reproduce issues and adjust your workflow accordingly.

Monitor sync status from the integration dashboard or logs. Look for successful runs, error messages, and latency metrics. Set up alerts to be notified of failures or delays.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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