Obtain an API key with at least read-only access (scope: contacts.readonly) for the Contacts API and configure OAuth as needed.
Grant Jibble the permissions it needs to read and write contact data via the Contacts API, using the API key and scope from the previous step.
GET /contacts/:contactId GET /contacts/:contactId/tasks GET /contacts/:contactId/tasks/:taskId GET /contacts/:contactId/notes GET /contacts/:contactId/notes/:id GET /contacts/:contactId/appointments GET /contacts/ GET /contacts/business/:businessId contacts.write POST /contacts/ PUT /contacts/:contactId DELETE /contacts/:contactId POST /contacts/:contactId/tasks PUT /contacts/:contactId/tasks/:taskId PUT /contacts/:contactId/tasks/:taskId/completed DELETE /contacts/:contactId/tasks/:taskId POST /contacts/:contactId/tags
Trigger: a contact is created or updated in Contacts API
Actions: create or update a corresponding Jibble contact and attach related data (notes, tasks)
GET /contacts/:contactId
contactId, email, firstName, lastName
Trigger: a new contact is added in Jibble
Actions: POST /contacts/ to create in Contacts API; initialize notes or tasks as needed
POST /contacts/
name, email, phone
Trigger: a task or note is added in Contacts API
Actions: POST /contacts/:contactId/tasks and POST /contacts/:contactId/notes in Jibble
POST /contacts/:contactId/tasks
contactId, taskId, noteId
Automate data sync without coding, reducing manual entry and human error.
Keep contact records consistent across systems with real-time updates.
Scale workflows using triggers, actions, and filters without a developer.
This section defines common terms used in the integration, including endpoints, triggers, actions, and data fields used to map between Jibble and the Contacts API.
A specific URL and HTTP method that performs an operation against an API.
An event that starts an automated workflow between systems.
An operation executed in response to a trigger, such as creating or updating a record.
A URL that receives real-time data from another service when an event occurs.
Automatically pull attendance or user data from Jibble to enrich Contacts API records in real time.
Create tasks in Contacts API based on Jibble activity and route to the right team.
Automatically tag Contacts API records based on Jibble engagement to improve segmentation.
Generate an API key with scope ‘contacts.readonly’ for the Contacts API and configure it in GHL to authorize Jibble.
Map Jibble fields to Contacts API fields (name, email, tasks, notes) and select the endpoints you will use.
Run test syncs, review logs, and confirm data integrity across both systems.
No intensive coding is required. The integration relies on standard API calls and webhooks that connect Jibble with the Contacts API. You’ll configure a key with the correct scope and map fields between systems. If you’re comfortable with basic API concepts, you’ll be able to set this up quickly. For more complex flows, you can leverage no-code automation tools to orchestrate the triggers and actions without writing code.
Essential endpoints include creating and updating contacts (POST /contacts/ and PUT /contacts/:contactId), retrieving contacts (GET /contacts/:contactId), and syncing related data like tasks (POST /contacts/:contactId/tasks) and notes (POST /contacts/:contactId/notes). Depending on your needs, you may also sync attachments, tags, and appointments. Refer to your workflow to determine the minimal endpoint set required for your specific use case.
Yes. You can sync tasks and notes by triggering on new or updated items in Contacts API and mirroring them to Jibble, or vice versa. This ensures activity history stays aligned across both platforms. Set up bidirectional mappings carefully to avoid duplicate records and ensure data consistency.
Security is maintained through API keys, scoped permissions (e.g., contacts.readonly), and encrypted connections. Use OAuth or API keys as recommended by the API providers, rotate credentials regularly, and apply least-privilege principles. Always test in a sandbox or staging environment before moving to production to minimize exposure.
If a contact does not yet exist in Jibble, the integration can create a new Jibble contact when the corresponding Contacts API record is created. You can also set up a fallback workflow to create the Jibble contact automatically, ensuring seamless initial sync. After creation, subsequent updates will keep both systems in sync.
Authentication is handled via API keys with scope control. Ensure the API key is stored securely and rotated periodically. Assign permissions that restrict access to only the needed endpoints (read or write). Monitor access logs and set up alerts for unusual activity to maintain a secure integration.
Testing can be done in a sandbox or staging environment where you can simulate contacts, tasks, and notes without affecting live data. Validate triggers, field mappings, and error handling. Once the tests pass, proceed to a controlled rollout in production with monitoring and rollback plans in place.
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Complete Operations Catalog - 126 Actions & Triggers
