Access is controlled via API tokens and OAuth scopes. Keep your credentials secure and rotate keys regularly.
Connectors use OAuth2 and a service account with least privilege. Grant only the scopes needed for data read and write.
– GET /contacts/:contactId; – GET /contacts/:contactId/tasks; – GET /contacts/:contactId/tasks/:taskId; – GET /contacts/:contactId/notes; – GET /contacts/:contactId/notes/:id; – GET /contacts/:contactId/appointments; – GET /contacts/; – GET /contacts/business/:businessId; – POST /contacts/:contactId/tasks; – PUT /contacts/:contactId; – PUT /contacts/:contactId/tasks/:taskId; – PUT /contacts/:contactId/tasks/:taskId/completed; – DELETE /contacts/:contactId; – POST /contacts/:contactId/tags.
Trigger when a contact is created or updated in the Contacts API.
Actions: update or create a Jira issue, attach contact notes, and set the relevant fields.
Method path: GET /contacts/:contactId to pull the latest contact data.
Key fields: contactId, email, name, phone.
Trigger when a new task is created under a contact.
Actions: create or update Jira tasks, log status, sync due dates.
Method path: POST /contacts/:contactId/tasks to create tasks.
Key fields: taskId, contactId, title, status.
Trigger when notes or tags change for a contact.
Actions: sync notes, update tags, and create Jira comments.
Method path: PUT /contacts/:contactId/notes/:id to update notes.
Key fields: contactId, noteId, tag list.
Faster onboarding with a visual builder and triggers—no code required.
Eliminate manual data entry by syncing data automatically between systems.
Scalable workflows that adapt as your processes grow.
Definitions for core terms and the data flow used in this integration.
A record in the Contacts API representing an individual person with associated data fields.
A specific URL position of the GHL API that performs a defined action.
A credential used to authorize requests to the GHL API.
A series of steps that automate an end-to-end process between GHL and Jira Service Management.
Send a Jira notification whenever a contact in the Contacts API is updated.
Create Jira tasks from important contact events to prevent missed follow-ups.
Attach contact notes to Jira issues to provide context for agents.
Generate an API key for the Contacts API and authorize Jira Service Management access.
Choose the contact fields to sync and set what events trigger actions.
Run a test to verify data flows and then enable the workflow for production.
For a GHL to Jira Service Management integration, you connect the Contacts API using secure tokens. The setup is designed to be no-code and beginner-friendly, with guided steps. You can build powerful automations without writing code.
No traditional coding is required. The platform provides visual builders, webhooks, and mapped fields. If you need advanced logic, you can extend with custom scripts.
The included endpoints cover contacts, tasks, notes, tags, and appointments. You can fetch, create, update, or delete items depending on permission scopes.
Connections use token-based auth and OAuth scopes. Keys are encrypted at rest and rotated regularly. Use least privilege access.
Yes. Create a test workspace, run a sandbox flow, and revert changes or disable the integration if needed.
Implement retries with exponential backoff and log errors. The system will attempt to recover from transient network issues.
Credentials are found in your GHL account or the Jira integration settings. Treat them as sensitive data and rotate per policy.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers