Use OAuth 2.0 with the scope contacts.readonly and provide the Bearer token in Authorization header. Store credentials securely in Zapier App Connector.
In Zapier connect the GHL Contacts API to your Zapier account by enabling the Zapier App Connector to securely store API credentials.
GET /contacts/:contactId; GET /contacts/:contactId/tasks; GET /contacts/:contactId/tasks/:taskId; GET /contacts/:contactId/notes; GET /contacts/:contactId/notes/:id; GET /contacts/:contactId/appointments; GET /contacts/; GET /contacts/business/:businessId; contacts.write; POST /contacts/; PUT /contacts/:contactId; DELETE /contacts/:contactId; POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed; DELETE /contacts/:contactId/tasks/:taskId; POST /contacts/:contactId/tags
Trigger when a contact is created or updated in GHL and fetch its data via GET /contacts/:contactId
Action creates or updates a Jira Service alert using data from contact, tasks and notes
GET /contacts/:contactId and GET /contacts/:contactId/tasks
contactId, name, email, phone, tasks, notes
Trigger when a new contact is added to a business or on a schedule
Action creates Jira issues for new contacts or updates existing ones
GET /contacts/business/:businessId
businessId, contactId, name, email
Trigger when a task is created or updated for a contact
Action creates or updates Jira tasks or alerts based on task status
POST /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId
contactId, taskId, taskName, status
Automate Jira alerts without writing code
Streamline data between GHL and Jira with repeatable workflows
Leverage standard endpoints to scale integrations
Key elements include endpoints, authentication, triggers, actions, data mapping, and error handling.
Application Programming Interface defines how software components interact with the Contacts API
A specific URL path for an API action such as GET /contacts/:contactId
The process of proving identity to access the API, typically via OAuth 2.0 Bearer tokens
A push notification from the API to your app or workflow when data changes
Automatically update Jira Service Management tickets when a contact is created or updated in GHL
Schedule nightly or weekly sync of contacts to Jira issues for onboarding teams
Notify assignees when new tasks are created or updated to keep teams aligned
Connect the GHL Contacts API in Zapier and authorize with OAuth 2.0
Select endpoints such as GET /contacts/:contactId and GET /contacts/:contactId/tasks
Map fields to Jira issues and set triggers and actions
The Contacts API provides programmatic access to contact data including profiles, tasks, notes and appointments. You can read data using endpoints such as GET /contacts/:contactId and related resources to fetch up to date information. This enables automation and integration with Jira Service Management alerts without manual entry.
No coding is required when using the Zapier App Connector. It offers OAuth 2.0 based authentication and prebuilt actions that map to the Contacts API. For advanced use, you can add steps within Zapier to customize field mappings and workflows.
The page references a set of endpoints that cover common read and write operations such as getting a contact, their tasks and notes, as well as creating and updating tasks. Endpoints include GET /contacts/:contactId, GET /contacts/business/:businessId, POST /contacts/, POST /contacts/:contactId/tasks, and others.
Authentication uses OAuth 2.0 Bearer tokens with the appropriate scope such as contacts.readonly. Zapier securely stores these credentials and handles token refresh automatically.
Yes. All communications use TLS and token based authentication. Best practices include restricting API keys to least privilege and rotating credentials regularly.
Absolutely. You can trigger Jira Service Management alerts when tasks are created or updated for a contact. Map the relevant fields from the Contacts API to Jira fields to keep work items in sync.
Use Zapier’s built in Test feature to simulate triggers and actions with sample data. Validate all field mappings, IDs, and permissions before going live to ensure reliable operation.
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Complete Operations Catalog - 126 Actions & Triggers
