How to Connect Jira Software Server to Contacts API (GHL)

Seamless data flow between Jira Software Server and the Contacts API for your customer records.

How the GHL Contacts API connects with Jira Software Server

This guide walks you through authentication, endpoint usage, and practical no-code workflows to sync contacts, tasks, notes, and appointments between Jira Software Server and GHL.

Authentication for the Contacts API (GHL)

Authenticate with the Contacts API using OAuth 2.0 or API keys. Your integration should request the scope: contacts.readonly to access contact data securely.

Jira Software Server Authentication

In Jira, securely store credentials or issue an access token that your integration can use to authenticate with the GHL Contacts API. Use best practice storage and rotate credentials regularly.

GHL Endpoints for this integration

GET /contacts/:contactId, GET /contacts/:contactId/tasks, GET /contacts/:contactId/tasks/:taskId, GET /contacts/:contactId/notes, GET /contacts/:contactId/notes/:id, GET /contacts/:contactId/appointments, GET /contacts/, GET /contacts/business/:businessId, contacts.write, POST /contacts/, PUT /contacts/:contactId, DELETE /contacts/:contactId, POST /contacts/:contactId/tasks, PUT /contacts/:contactId/tasks/:taskId, PUT /contacts/:contactId/tasks/:taskId/completed, DELETE /contacts/:contactId/tasks/:taskId, POST /contacts/:contactId/tags

Top 3 connection patterns between Contacts API and Jira Software Server

1) Real-time contact sync from Jira to GHL

Trigger: A contact is created or updated in Jira Software Server, then the change updates the corresponding contact in GHL via POST /contacts/ or PUT /contacts/:contactId.

Actions: create or update a contact in GHL; optionally attach related tasks or notes by invoking POST /contacts/:contactId/tasks and POST /contacts/:contactId/notes.

Example methods: POST /contacts/ to create; PUT /contacts/:contactId to update; GET /contacts/:contactId to verify.

email, fullName, phone, company, jiraId

Top 3 connection patterns between Contacts API and Jira Software Server

2) Bi-directional task sync

Trigger: Jira tasks created or updated for a contact; mirror to GHL via POST /contacts/:contactId/tasks or PUT /contacts/:contactId/tasks/:taskId.

Actions: sync task title, dueDate, and status; update completion by PUT /contacts/:contactId/tasks/:taskId/completed.

POST /contacts/:contactId/tasks; PUT /contacts/:contactId/tasks/:taskId; PUT /contacts/:contactId/tasks/:taskId/completed

taskId, title, dueDate, status, contactId

Top 3 connection patterns between Contacts API and Jira Software Server

3) Notes and appointments passthrough

Trigger: Notes or appointments are created in Jira; mirror to GHL via POST /contacts/:contactId/notes or POST /contacts/:contactId/appointments.

Actions: sync note content to GHL notes; create or update appointments in GHL as needed.

POST /contacts/:contactId/notes; POST /contacts/:contactId/appointments

noteId, content, appointmentDate, time, contactId

No-code benefits of the integration between Contacts API and Jira Software Server

No-code automation lets non-developers build powerful workflows between Jira and GHL.

Centralized customer data flow keeps teams aligned without writing code.

Endpoint-based actions and triggers scale quickly as your business grows.

Key terms and glossary

Key elements include endpoints, triggers, actions, and data fields used to map Jira records to GHL Contacts data.

API

An Application Programming Interface that defines how software components communicate and share data.

Endpoint

A specific URL and operation that exposes data or a function from an API.

OAuth 2.0

Authorization framework that allows apps to access APIs securely on behalf of a user.

Webhook

A callback URL used by an app to receive event notifications in real time.

People also Search for:

3 creative ideas to maximize the Contacts API + Jira Software Server integration

Automate contact updates from Jira to GHL

Set up a no-code workflow to push key Jira changes to GHL so customer data stays in sync.

Use tasks to drive customer onboarding

Create onboarding tasks in Jira and mirror them as GHL tasks with relevant fields and tags.

Notes and meeting summaries in client records

Sync notes from Jira to GHL to provide a complete customer history inside the Contacts API.

3 simple steps to connect the GHL Contacts API with Jira Software Server

Define data mappings

Map fields from Jira (name, email, phone) to Contacts API fields (fullName, email, phone).

Authorize and test

Configure OAuth or API keys, then run a test sync to verify data integrity.

Automate and monitor

Create triggers, set up monitoring, and adjust mappings as needed.

Frequently Asked Questions

Is there a no-code way to connect GHL and Jira Software Server?

Yes. With the GHL Contacts API, you can set up no-code automations that push and pull data between Jira Software Server and GHL. Use triggers such as contact creation or task updates to drive cross-app actions. The workflow designer guides you through mapping fields and selecting endpoints without writing code.

You can sync essential contact fields (name, email, phone, company) and related data (tasks, notes, appointments) between Jira and GHL. The exact fields depend on your mapping, but the endpoints support broad data types like strings, dates, and IDs.

Start with GET /contacts/:contactId to fetch a sample contact and POST /contacts/ to create a new one. Then add PUT /contacts/:contactId for updates and POST /contacts/:contactId/tasks for related tasks.

Store API credentials securely, rotate them regularly, and use OAuth 2.0 where possible. Prefer server-side storage and restrict scopes to what you need (contacts.readonly).

Yes. Field mappings are configurable in the integration settings, so you can map Jira fields to the corresponding GHL fields and vice versa. You can also add custom fields as needed.

Tasks can be created and updated from Jira to GHL using the tasks endpoints. Status and completion updates propagate back to Jira if you enable two-way syncing.

Logs are available in the integration dashboard and can be exported. Error details show which endpoint and data caused the failure, helping you troubleshoot quickly.

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🚀 GoHighLevel Integration

Complete Operations Catalog - 126 Actions & Triggers

126
Total Operations
55
Polling Triggers
71
Actions
14
Categories
👥

Contacts

10 Triggers 18 Actions
Trigger
Get Contact
Retrieve a specific contact by ID
Trigger
Search Contacts
Advanced search with filters
Trigger
Get Contacts by Business
Retrieve contacts linked to a business
Trigger
Get Duplicate Contact
Check for duplicate contacts
Trigger
Get Contact Appointments
List all appointments for a contact
Trigger
Get Contact Tasks
Retrieve all tasks for a contact
Trigger
Get Contact Task by ID
Get specific task details
Trigger
Get Contact Notes
List all notes for a contact
Trigger
Get Contact Note by ID
Retrieve specific note details
Trigger
List Contacts (Deprecated)
Legacy contact listing method
Action
Create Contact
Add a new contact to the system
Action
Update Contact
Modify existing contact information
Action
Find Contact
Search by email, phone, or ID
Action
Delete Contact
Remove a contact permanently
Action
Upsert Contact
Create or update contact automatically
Action
Add Tags to Contact
Tag contacts for organization
Action
Remove Tags from Contact
Remove specific tags
Action
Bulk Update Contact Tags
Add or remove multiple tags at once
Action
Create Contact Task
Add a new task for a contact
Action
Update Contact Task
Modify existing task details
Action
Complete Contact Task
Mark task as complete
Action
Delete Contact Task
Remove a task permanently
Action
Create Contact Note
Add notes to contact records
Action
Update Contact Note
Edit existing notes
Action
Delete Contact Note
Remove notes from contacts
Action
Add Contact to Campaign
Enroll contact in campaign
Action
Remove from Campaign
Remove contact from specific campaign
Action
Remove from All Campaigns
Unenroll from all campaigns
📅

Calendars & Appointments

13 Triggers 21 Actions
Trigger
List Calendar Groups
Get all calendar groups
Trigger
List Calendars
Retrieve all calendars
Trigger
Get Calendar by ID
Get specific calendar details
Trigger
Get Free Slots
Check calendar availability
Trigger
List Calendar Events
Get all scheduled events
Trigger
List Blocked Slots
View unavailable time slots
Trigger
Get Appointment
Retrieve appointment details
Trigger
List Appointment Notes
Get notes for appointments
Trigger
List Calendar Notifications
View notification settings
Trigger
Get Calendar Notification
Get specific notification
Trigger
List Calendar Resources
View rooms and equipment
Trigger
Get Calendar Resource
Get specific resource details
Action
Create Calendar Group
Set up new calendar group
Action
Update Calendar Group
Modify calendar group settings
Action
Update Group Status
Enable or disable calendar group
Action
Delete Calendar Group
Remove calendar group
Action
Validate Group Slug
Check if slug is available
Action
Create Calendar
Add new calendar
Action
Update Calendar
Modify calendar settings
Action
Delete Calendar
Remove calendar permanently
Action
Create Appointment
Book new appointment
Action
Update Appointment
Modify appointment details
Action
Delete Event
Cancel and remove event
Action
Create Block Slot
Block time on calendar
Action
Update Block Slot
Modify blocked time
Action
Create Appointment Note
Add notes to appointments
Action
Update Appointment Note
Edit appointment notes
Action
Delete Appointment Note
Remove appointment notes
Action
Create Calendar Notification
Set up reminders
Action
Update Notification
Modify notification settings
Action
Delete Notification
Remove notification
Action
Create Calendar Resource
Add room or equipment
Action
Update Calendar Resource
Modify resource details
Action
Delete Calendar Resource
Remove resource
💼

Opportunities

3 Triggers 7 Actions
Trigger
Search Opportunities
Find opportunities with filters
Trigger
Get Opportunity
Retrieve specific opportunity
Trigger
List Pipelines
View all opportunity pipelines
Action
Create Opportunity
Add new sales opportunity
Action
Update Opportunity
Modify opportunity details
Action
Delete Opportunity
Remove opportunity
Action
Update Opportunity Status
Change status (open, won, lost)
Action
Upsert Opportunity
Create or update opportunity
Action
Add Followers
Assign team members to follow
Action
Remove Followers
Unassign followers
👤

Users

4 Triggers 3 Actions
Trigger
Search Users
Find users with filters
Trigger
Filter Users by Email
Search users by email address
Trigger
Get User
Retrieve user details
Trigger
List Users by Location
Get users in specific location
Action
Create User
Add new user to system
Action
Update User
Modify user information
Action
Delete User
Remove user from system
💬

Conversations & Messages

8 Triggers 2 Actions
Trigger
Search Conversations
Find conversations by filters
Trigger
Get Conversation
Retrieve conversation details
Trigger
Get Email by ID
Retrieve specific email
Trigger
Get Message by ID
Get specific message details
Trigger
Get Messages by Conversation
List all conversation messages
Trigger
Get Message Recording
Retrieve voice recording
Trigger
Get Message Transcription
Get transcribed message text
Trigger
Download Transcription
Download transcription file
Action
Update Message Status
Change message read/unread status
Action
Agent Typing Indicator
Show typing indicator in chat
🏢

Businesses

2 Triggers 3 Actions
Trigger
Get Business
Retrieve business details
Trigger
List Businesses by Location
Get all businesses in location
Action
Create Business
Add new business
Action
Update Business
Modify business details
Action
Delete Business
Remove business
🔄

Workflows & Campaigns

3 Triggers 5 Actions
Trigger
List Workflows
Get all workflows
Trigger
List Snapshots
View available snapshots
Trigger
List Campaigns
Get all campaigns
Action
Add Contact to Workflow
Enroll in workflow automation
Action
Remove from Workflow
Unenroll from workflow
Action
Add Contact Followers
Assign followers to contact
Action
Remove Contact Followers
Unassign followers
Action
Bulk Business Update
Add/remove contacts from business
⚙️

Other Operations

20 Triggers 8 Actions
Trigger
List Locations
Get all locations
Trigger
List Custom Fields
View custom field definitions
Trigger
Get Company
Retrieve company information
Trigger
Find Associations
Search associations
Trigger
Get Association
Retrieve association details
Trigger
Get Association Key
Get key by name
Trigger
Get Association by Keys
Find by object keys
Trigger
Get Relations by Record
List record relations
Trigger
Check Blog URL Slug
Verify slug availability
Trigger
Get Blog Authors
List blog authors
Trigger
Get Blog Categories
List blog categories
Trigger
Get Blog Posts
List posts by blog
Trigger
Get Blogs by Location
List location blogs
Action
Find Location by ID
Retrieve location details
Action
Create Location
Add new location
Action
Create Association
Link related records
Action
Update Association
Modify association
Action
Delete Association
Remove association
Action
Create Relation
Establish record relation
Action
Delete Relation
Remove record relation
Action
Create Blog Post
Publish new blog post
Action
Update Blog Post
Edit blog post

✨ Key Capabilities

📊 Contact Management

  • 10 custom field slots per contact
  • Advanced search with filters
  • Duplicate detection
  • Tag management (bulk operations)
  • Full task and note management
  • Campaign & workflow enrollment

📅 Calendar Features

  • Calendar groups with slugs
  • Multiple calendar types
  • Free slot checking
  • Appointment booking system
  • Blocked slots management
  • Room & equipment resources

💼 Sales Pipeline

  • Multi-pipeline support
  • Stage management
  • Status tracking (won, lost, etc)
  • Monetary value tracking
  • User assignment
  • Follower management

🔄 Automation Ready

  • Workflow automation support
  • Campaign management
  • Polling triggers (1-15 min)
  • Real-time conversations
  • Bulk operations
  • Upsert capabilities
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