Use API keys and OAuth tokens to securely access the GHL Contacts API from Zapier App Connector. Follow best practices to protect credentials and manage scopes like contacts.readonly.
Zapier App Connector handles the OAuth flow and securely stores tokens, allowing you to authenticate against the Contacts API without exposing credentials in workflows.
– GET /contacts/:contactId – GET /contacts/:contactId/tasks – GET /contacts/:contactId/tasks/:taskId – GET /contacts/:contactId/notes – GET /contacts/:contactId/notes/:id – GET /contacts/:contactId/appointments – GET /contacts/ – GET /contacts/business/:businessId – contacts.write – POST /contacts/ – PUT /contacts/:contactId – DELETE /contacts/:contactId – POST /contacts/:contactId/tasks – PUT /contacts/:contactId/tasks/:taskId – PUT /contacts/:contactId/tasks/:taskId/completed – DELETE /contacts/:contactId/tasks/:taskId – POST /contacts/:contactId/tags
Trigger: a new contact is created or an existing contact is updated in the Contacts API when a JivoChat lead is received
Actions: create or update the contact in GHL, then optionally create a follow up task or log a note
Method path: POST /contacts to create a new contact; PUT /contacts/:contactId to update an existing contact
Key fields: contactId, name, email, phone, businessId, tags
Trigger: a new task is created or updated for a contact in the Contacts API
Actions: pull tasks from GHL and reflect status in JivoChat, create or update corresponding items, and mark tasks complete when appropriate
Method path: GET /contacts/:contactId/tasks and PUT /contacts/:contactId/tasks/:taskId
Key fields: taskId, contactId, status, dueDate
Trigger: a note is added to a contact in the Contacts API
Actions: fetch notes and push to JivoChat or attach to the corresponding contact record
Method path: GET /contacts/:contactId/notes and GET /contacts/:contactId/notes/:id
Key fields: noteId, contactId, content
Zero code automation to connect JivoChat with contact data across the GHL platform
Faster setup and maintenance with ready to use endpoints and mappings
Scalable data sync that covers contacts tasks notes and appointments with minimal effort
This section explains core API concepts endpoints authentication and data flows used in this integration
A set of rules and protocols that allow apps to communicate and exchange data
A specific URL path that performs a function in an API
Process to verify identity and grant access to API resources typically via keys or tokens
A callback URL notified when a certain event happens in the system
Capture new JivoChat leads and auto create or update contacts in GHL with enriched data from note fields and tags
Create tasks in GHL when a JivoChat interaction requires follow up and pull status back to JivoChat
Sync notes between platforms and attach to contact in GHL for context
Gather API keys or set up OAuth in GHL and authorize Zapier App Connector
Select endpoints such as contacts and tasks and map fields like name email and status
Run tests to verify data flow and set up automations
Yes you can read and write contact data using the Contacts API from the Zapier App Connector. You can create new contacts update existing ones and assign attributes like name email or phone. You can also attach tasks notes and tags to contacts to keep your data synchronized across JivoChat and GHL. If you are starting with read only, begin with GET endpoints to explore data before enabling write permissions.
No heavy coding is required. The Zapier App Connector provides visual builders for triggers actions and data mapping. You will authenticate once configure the desired endpoints and map fields then deploy your workflow. If you need complex logic you can add multi step paths or conditional steps without writing code.
For syncing tasks you will commonly use GET /contacts/:contactId/tasks to read tasks and PUT /contacts/:contactId/tasks/:taskId to update status. If you create tasks from JivoChat you will use POST /contacts/:contactId/tasks. Depending on your flow you may also use notes endpoints to attach context to tasks.
Authentication is handled via OAuth or API keys in the Zapier App Connector. Always use the principle of least privilege by requesting only the scopes you need such as contacts.readonly and, if required, contacts.write. Store tokens securely and rotate credentials regularly.
Yes you can filter or group data by businessId or tags when retrieving contacts or notes. Use query parameters where supported and map only the fields you need to reduce data transfer and improve reliability.
Rate limits depend on your GHL plan and the API usage. Plan ahead by batching requests and implementing retries with backoff. If you hit a limit you will receive a suitable error and can adjust polling frequency or parallelism in Zapier.
If a connection fails check authentication tokens, endpoint availability, and field mappings. Use built in test features to validate responses. Review endpoint permissions and ensure the correct scope is granted. If needed consult logs or support to troubleshoot.
Due to high volume, we will be upgrading our server soon!
Complete Operations Catalog - 126 Actions & Triggers
